View
232
Download
0
Category
Tags:
Preview:
DESCRIPTION
Combining new technologies: SAP Cloud for Sales and HANA Cloud Integration at Cavalier
Citation preview
Your logo
Combining new technologies: SAP Cloud
for Sales and HANA Cloud Integration at
Cavalier
Arnaud Sergent - SAP
1
Joeri Seghers - Expertum
SAPience.be TECHday ‘14
Agenda
1- Introduction
2- SAP Cloud for Customer Solution
3- HANA Cloud Integration: Process and Data Integration on one Platform
4- Data Integration
5- Process Integration
6- Conclusion
1. Introduction
Cavalier
Cavalier has focused on producing the most delicious Belgian
chocolate since 1996.
Cavalier’s objective is to have customers that enjoy the most
delicious chocolate in a healthy way
They accomplish this mission with 30 employees in Belgium
Cavalier is innovator in a range of Belgian chocolates with
sweeteners from Stevia
Cavalier has sales in +/- 50 countries worldwide
Part of the Verdegem Group
SAPience.be TECHday ‘14 4
History
• Founded in April 2006 by 2 ex-SAP BeLux employees
Today
• Team of 55+ SAP Experts and Project Managers
Mission
• Exceed client expectations by providing top-quality expertise
• Provide our people a safe environment for personal and professional growth
Strenght
• Highly skilled & experienced SAP consultants in all SAP areas, combined with a
wide industry knowledge in several domains
Expertum
SAPience.be TECHday ‘14 5
Expertum
8 areas of SAP Expertise
Innovation in Solutions &
Technologies
• HANA
• CRM- C4C
• HCI
SAPience.be TECHday ‘14 6
Knowledge Management
- Product &
Service Development
Expertum
SAPience.be TECHday ‘14 7
2. SAP Cloud for Customer solution
The Cloud for Customer Solution:
Innovate in Cloud
Innovate In Cloud
SAP CLOUD FOR CUSTOMER ENGAGEMENT
The Cloud for Customer Solution :
easy logon
The Cloud for Customer Solution :
overview of the suite
SAP Cloud for Social
Engagement
SAP Cloud for Sales
SAP Cloud for Service
SAP Cloud for Marketing
The Integrated Cloud for Sales
Solution: functionalities
Real-Time Analytics • Dashboards & forecasting
• Configurable custom reports
• Account 360
• Mash-ups with SAP BW & Business Objects
Opportunity Management & Insight • Easy Lead, Opportunity & Activity
Tracking
• Competitor Insight
• Guided Selling
Groupware Integration • Full-Featured with 2-way
Sync
• Support for Microsoft
Outlook and Lotus Notes
Account Management & Intelligence • Fast Account & Contact Updates
• 360 Customer Intelligence
Integration • Pre-built integration to SAP ERP, SAP CRM,
SAP JAM, InsideView, Xactly and more
• Mashups with most other apps
Productivity & Personalization • Flags
• Tags
• Shelf
Collaboration & Social
• Feeds, Followers and @mentions
• Internal, Customers, Partners
• Deal Sites
• Social Selling
• Quick Creates
• User-Defined Fields
• Workflow
Mobile
• Complete mobile apps, no extra cost
• Support for iPad, iPhone, Blackberry & Android
Cloud for Sales functionalities
The Integrated Cloud for Sales
Solution: user interface
The Cloud for Customer Solution:
Turn insight into action
Across Marketing, Sales, Service,
Commerce, Social & Mobile
Innovate In Cloud
To win in key industries
Verticalize
With predictive analytics powered by
HANA
Turn Insight Into Action
SAP CLOUD FOR CUSTOMER ENGAGEMENT
The Cloud for Customer Solution:
powered by HANA
SAP HANA AS A
PLATFORM
HANA AS A
PLATFORM
SAP Cloud for Customer on HANA Cloud Platform
SAP Cloud for Social
Engagement
SAP Cloud for Sales
SAP Cloud for Service
SAP Cloud for Marketing
The Cloud for Customer Solution:
Leverage on-premise
Across Marketing, Sales, Service,
Commerce, Social & Mobile
Innovate In Cloud
With hybrid solutions, private cloud,
and end-to-end integration
Leverage On-Premise
To win in key industries
Verticalize
With predictive analytics powered by
HANA
Turn Insight Into Action
SAP CLOUD FOR CUSTOMER ENGAGEMENT
The Cloud for Customer Solution:
integrated solution via HCI
SAP HANA AS A
PLATFORM
HANA AS A
PLATFORM
SAP Cloud for Customer on HANA Cloud Platform
SAP Cloud for Social
Engagement
SAP Cloud for Sales
SAP Cloud for Service
HANA Cloud Integration
SAP ERP SAP CRM SAP BI
SAP Cloud for Marketing
Non SAP
3. SAP HANA Cloud Integration
Real-time business process integration
End-to-end monitoring and support
Single source of truth and master data synchronization
Data security and compliance
Integrated user experience
Rapid deployment
Support for complex landscapes
Choice of integration technology
Line Of Business IT
Integration requirements for cloud
deployments
HANA Cloud Integration
Key Benefits:
• Strategic platform for OD-OD and OP-OD
integration for all SAP customers
• Cloud enabled by design with characteristics
such as Multi-tenancy, Automated failover,
rolling software updates, Scalability and
subscription-based usage
• Pre-packaged integration content and
connectivity options offered by SAP and
partners
• Strong focus on security including database
isolation and support for key security
protocols.
SAP HANA Cloud
Integration
Real-Time Process
Integration
Prepackaged
Integration flows
Community and
Marketplace
Data
Integration
SAP
On-Premise
3rd Party
On-Premise
3rd Party
Solutions
SAP Cloud Applications
SAP HANA Cloud Integration
One platform for process and data integration
SAP HANA Cloud Integration
Process Integration Data Integration
Objective Chaining of process steps Synchronization of data
Interaction Type System-to-System System-to-System
Coupling to Application
Process-Level Data-Level
Primary Trigger Application Event Schedule
Urgency of Completion
Near Real-Time / Real-Time Batch
Unit of Data Exchange
Single Business Objects Bulk-Data
Specific Requirements
• Transactional Process Integrity • Reliability (Guaranteed Delivery) • Message Orchestration
• Data Quality Services: Cleansing, Matching, Consolidation
• Complex transformation from multiple data sources
• Mass Data Handling
SAP HANA Cloud Integration
Authentication & Authorization
Failover, Backup & Recovery Provisioning
Monitoring and Administration
Development and Life Cycle Management
Mapping and Transformation
Governance & SLAs
Data Integration & Consolidation
Web and Eclipse-based user interfaces
Connectivity Service Security
Extensibility / Adapter SDK
Content:
Pre-packaged
integration
content includes
mappings, API
and adapter
configuration,
connectivity
Integration
mappings
portable from PI
on premise
Flexible
framework to
extend and
customize for
your specific
needs
Pre-packaged Integration Content
Capabilities:
Core runtime for
processing,
transformation and
routing of messages
Out-of-the-box
connectivity support
(SOAP, IDOC,
SuccessFactors, HANA,
sFTP, etc)
Web User Interface for
configuration of data
integration and
integration flows
Web User Interface for
design of new data
flows with roles for
designer, operators,
administrators
Eclipse based design
time for new process
integration flows
SAP HANA Cloud Integration
Technology
4. Data Integration
Example 1: Sales and Operations Planning
Integration
Data Integration for HANA based applications in the cloud
SAP Sales & Operations Planning is a HANA based application in the cloud that enables organizations to profitably align supply and demand in real-time
• Securely pipe massive data from SAP ERP and APO + heterogeneous on premise sources to S&OP on HANA
• Browse metadata, design and manage your integration flows from anywhere via web browser
• Set-it-and-forget-it integration flows - automated with scheduling with delta loads
• Write back planning results to onPremise ERP or APO
Customer environment SAP cloud environment
https
Write-back HC
I Age
nt
HA
NA
Clo
ud
In
tegr
atio
n
Data Load APO
ERP
Files
Databases
Example 2: SuccessFactors
Data Integration with SuccessFactors
applications
SuccessFactors BizX is a cloud based solution to help organizations align strategy with employee performance and achieve better business execution.
• Load and synchronize data from legacy systems on-premise to BizX
• Extract data from BizX (Recruiting, Performance and Goals and Compensation) to load into onPremise systems
• Flexible tool to customize mappings
Customer environment SAP cloud environment
https
Extract
HC
I Age
nt
HA
NA
Clo
ud
In
tegr
atio
n
Data Load
ERP
Files
Databases
SF A
PI
SAP HANA Cloud Integration (DS) - Agent
The key to successful deployment with security top
of mind
Lightweight installation inside the customer’s
firewall
• Less then 100MB to download
• Installation is one screen, less than ten
minutes
• Runs on Windows or Linux
Securely transfers data from on-premise to cloud
• Communicates with SAP apps through RFC
(encryptable via SNC)
• Data sent over the cloud via HTTPS
• Data are streamed from source to target and
never persisted
Operates without firewall exceptions
• Communication is always from the agent to
the cloud
• No need for VPN, reverse proxy, or other
firewall exceptions
• Agent uses long polling: places request to
server and waits for response when a task is
ready to execute
SAP ERP
DS functions
Files
DB
HCI-DS Agent
Firewall
Adapters
SAP HANA Cloud Integration (DS)
Web-based UI
Design, Execute and Monitor from anywhere
Web-based (HTML5)
Easy-to-use wizard based
(citizen developer)
Role based
(self-service user management)
• Designers
• Operators
• Administrators
Operator Dashboard Designer’s dataflow editor (mappings)
5. Process Integration
Market-to-Cash
Source-to-Pay
Recruit-to-Retire
End-to-End Business Processes
Customers have complex on-
premise landscapes
As customers adopt cloud
solutions, hybrid landscapes will
become a norm
Integration across the
boundaries of cloud and on-
premise is a must to prevent
application silos
As companies adopt cloud, real-time end-to-end business process integration is critical
Integration key to desired business
outcomes from cloud
Configure process integration and data integration flows
Schedule data integration flows
Implement Integration Scenario
Integrating Cloud Applications made easy
Integration
Designer
Discover and adjust prepackaged integration content
Accelerated implementation through:
Prepackaged integration content from SAP and partners
Graphical tools for design & configuration
Model driven approach for configuring integration and data flows
Role based and guided user interface for scheduling data
synchronization
Eclipse UI: Tooling for Integration Developer
Eclipse based Process Integration Flow
Modeling
SAP HANA Cloud Integration
Eclipse UI: SAP Customer OnDemand –
SAP CRM Integration Flows
Example of prebuilt integration flow and routing for
“Business Partner” object
SAP prepackaged integrations have prebuilt logic scenario definition, and mappings. Without access to this
prepackaged integration customers will have to design, build, test, and maintain all these scenarios by
themselves.
Eclipse UI: Business Process Mappings
Example of prebuilt mapping and transformation for “Business
Partner” object
Mapping definition
between IDoc and
webservice
interfaces
6. Conclusion
Summary
SAP Cloud for Customer is an easy-to-use, integrated, fully-mobile solution built on the SAP
HANA Cloud Platform
SAP HANA Cloud Integration includes:
• Core runtime for processing, transformation and routing of messages
• Out-of-the-box connectivity support (SOAP, IDOC, SuccessFactors, HANA, sFTP, etc)
• Web User Interface for configuration of data integration and integration flows
• Web User Interface for design of new data flows with roles for designer, operators, administrators
• Eclipse based design time for new process integration flows
SAP provides pre-packaged integration content with mappings, API and adapter
configuration, connectivity.
Process integration uses the WebUI for configuration and Eclipse for development of
integration scenarios.
Data integration uses the WebUI for all design and monitoring activities.
Thank you!
SAPience.be TECHday ‘14 36
Arnaud Sergent Solution Architect Database&Technology SAP +33 (0)6 15 45 79 18 arnaud.sergent@sap.com www.SAP.com
Joeri Seghers SCM Consultant Expertum
+32 473 50 28 47 Joeri.seghers@expertum.net www.expertum.net
Recommended