Amway four sight_debrief_ed

FOURSIGHT DEBRIEF

Amway Innovation Team25 January 2012

Realizing what’s next

1. Overview of FourSight2. Review team and individual profiles 3. Learn methods related FourSight profiles

a) Phrase Challenges as Questionsb) Technique for Producing Ideasc) POINtd) Learning Cycle (“What? So what? Now what?”)

4. Prototype Idea that Solves a Problem

Agenda

You make your own momentum

The Design process

“I’m an enigma, wrapped

in a conundrum.”Who thinks what?

\“Here’s what I’m

thinking.”Open minds open minds.

“…an Ideator”

15 distinct THINKING PROFILES

15 distinct THINKING PROFILES

Personal preferences

Clarifier

Implementer

Developer

Ideator

The FourSight Model

• Universal & Intuitive

• Research based

• 4 distinct steps

Person meets process

• Most of us prefer some steps over others

• Biases show up as strengths and blind spots

The Design process

Primary FourSight Profiles

Clarifiersare…focused, methodical, orderly, deliberate, serious, organized

need…order, the facts, an understanding of history, access to information, permission to ask questions

annoy others by…asking too many questions, pointing out obstacles, identifying areas that haven’t been well thought out, overloading people with information, being too realistic

Ideatorsare…playful, imaginative, social, adaptable, flexible, adventurous, independent

need…room to be playful, constant stimulation, variety and change, the big picture

annoy others by…drawing attention to themselves, being impatient when others don’t get their ideas, offering ideas that are too off-the-wall, being too abstract, not sticking to one idea

Developersare ...reflective, careful, pragmatic, planful, patient, dedicated, discerning

need ...a chance to consider and evaluate the options, time to craft and develop ideas into useful solutions

annoy others by ...being too nit-picky, finding flaws in others’ ideas, getting locked into one approach

Implementersare ...persistent, decisive, determined, assertive, action-oriented

need ...the sense that others are moving just as quickly, timely responses to their ideas, control

annoy others by ...being too pushy, readily expressing their frustration when others do not move as quickly, overselling their ideas

Source: FourSight Group Profile 1/25/2012

Amway Innovation Team

FOURSIGHT DEBRIEF

Amway Innovation Team25 January 2012

Realizing what’s next

Review Profiles

3:25 PM

FOURSIGHT DEBRIEF

Amway Innovation Team25 January 2012

Realizing what’s next

Tips 1-4

3:35 PM

Tip #1

Phrase Challenges as Question

Turn a brick wall into an idea autobahn. Use open-ended questions to invite new thinking. Start with phrases like:How to…

How might…

In what ways might…

What might be all the ways to…Source: Miller, B, Vehar J & Firestien R (2001)

Instead of… Ask…

It’s too expensive. How might we fund it?

She is so stubborn. What might be all the ways to influence her?

We’re in a sales slump. How to boost sales in August?

Tip #2

Source: James Webb Young

Step 1. Be curious

Step 2. Learn

Source: Jun Yang

Step 3. Do the work

Do some more work

Keep working

Step 4. Take a break

Eureka!

Step 5. Capture and refine

Tip #3

“Yes, but…”

Source: James Adams

Praise First…POINt

1. PlusesIdentify what’s good about the ideaWhat are the benefits or positive features?

2. OpportunitiesEngage in future thinking. Start with “It might…”What are the benefits or positive features?

3. IssuesPhrase any concerns, limitations, negatives or downsides as open-ended questions, using phrases like “How might we…”

4. New thinkingGenerate new ideas to address the issues.

Source: Diane Foucar-Szoocki, Bill Shepard, Roger Firestien

Tip #4

The Learning Cycle

Source: Gaw, B; Kolb, D.A & Fry, R

What?

So what?Now what?

EXPERIE

NCE SHARE

INTERPRET

GENERALIZ

E

ACT

REFLECT

APPLY

“Action is eloquence.”William Shakespeare

FOURSIGHT DEBRIEF

Amway Innovation Team25 January 2012

Realizing what’s next

Solve Problem

4:00 PM

FOURSIGHT DEBRIEF

Amway Innovation Team25 January 2012

Realizing what’s next

Thank Youpeter@fog-pilot.com

@fogpilot