Australian CIO Summit 2012: Key Imperatives for Successful Industrial Mobility Solutions by Aldo...

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Australian CIO Summit 2012: Key Imperatives for Successful Industrial Mobility Solutions by Aldo Grech, CEO, AirData

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Key Imperatives for Successful

Industrial Mobility Solutions

30 years in mobility ; 30,000 + handhelds deployed

Industrial Mobility Solutions

AirData – Industrial Mobility Consultants

Aldo Grech

Imperatives• How does the solution integrate into our organizational strategies?

• Who are the key beneficiaries/stake-holders?

• What is the “change management” impact?

• What is the ROI?

• Is the solution seamlessly integrated into my legacy system?

30 years in mobility ; 30,000 + handhelds deployed

• Is the solution seamlessly integrated into my legacy system?

• Am I expected to change/replace my Legacy systems?

• What are the post-deployment considerations and support effectiveness?

• Who does ongoing system support? (Avoid finger pointing)

• What are the costs of ongoing system evolution/development to meet our changing needs?

• Is the selected device good for the life of the project, usually 3 to 5 years.

It is not about technology!

30 years in mobility ; 30,000 + handhelds deployed

It is about your business……..

What do the customers

want?

Customer-

centric,

contextual

tools

30 years in mobility ; 30,000 + handhelds deployed

What other issues can

be addressed?

“Only 10%

leverage parts

availability as a

key scheduling

factor!”

30 years in mobility ; 30,000 + handhelds deployed

How are best-in-class

addressing these needs?

30 years in mobility ; 30,000 + handhelds deployed

Automated Scheduling

30 years in mobility ; 30,000 + handhelds deployed

What are some of the

results?

Service staff

engagement through

KPIs directly linked to

their production

numbers

30 years in mobility ; 30,000 + handhelds deployed

Some of our Clients

30 years in mobility ; 30,000 + handhelds deployed

It’s a process. A proven Process!

A continual improvement process.

Post Post

Deployment Deployment

AnalysisAnalysis

30 years in mobility ; 30,000 + handhelds deployed

An AirData proprietary proven process.

Typical System Structure

30 years in mobility ; 30,000 + handhelds deployed

One, Cloud-based Industry & OS Agnostic, Horizontal Solution

for

T&L, Service, Route Accounting, Health & Mining

AirWareTM featuring AirScheduleTM

30 years in mobility ; 30,000 + handhelds deployed

AirTouchTM including AirPOD TM,

AirGPS TM & AirWaves TM

• Operates in non-Telco coverage areas

• Tracks GPS & Time coordinates, photos and signatures

30 years in mobility ; 30,000 + handhelds deployed

and signatures

• Secure and reliable comms utilising proven AirData technology

• Available for Windows Mobile, iOS and Android

PDA User Interface

Examples

As utilised

in the

Waste

Industry

30 years in mobility ; 30,000 + handhelds deployed

Examples

As utilised

in the White

Goods

Industry

30 years in mobility ; 30,000 + handhelds deployed

Tablet User Interface

Ju ly27 2012

PM12:46:05

Sche d u le

C u s tom e rs Good D ay

In v e n to ry P le a se Log in

Rep o rts Use r N am e :

M essag e s Passw o rd :

Pho ne

Your are all t o t urn-up for our annual general meet ing

Thursday 9:0 0 am sharp. Casual wear please and bring

in your rost ers.

Example

login

screen

30 years in mobility ; 30,000 + handhelds deployed

Lo ca tio n Se rv ic e s

Adm in is tra tio n

KP Is

R e fe re n ce

M a te r ia l 1

Re fe re n ce

M a te r ia l 2

Re fe re n ce

M a te r ia l 3

D is tre s sD is tre s sD is tre s sD is tre s s B u tto nB u tto nB u tto nB u tto n

Ju ly27 2012

PM12:46:05

Sche d u le

C u s tom e rs Good D ay

In v e n to ry P le a se Log in

Rep o rts Use r N am e Jo : |

M essag e s Passw o rd :

Pho neIndicator

Beams

Low

Beams

HighHorn

Brake

Lights

Reverse

Lights

Your are all t o t urn-up for our annual general meet ing

Thursday 9:0 0 am sharp. Casual wear please and bring

in your rost ers.

Enter

Username

&

Password

30 years in mobility ; 30,000 + handhelds deployed

Lo ca tio n Se rv ic e s

Adm in is tra tio n

KP Is

R e fe re n ce

M a te r ia l 1

Re fe re n ce

M a te r ia l 2

Spe c ia l O ffe rs

D is tre s sD is tre s sD is tre s sD is tre s s B u tto nB u tto nB u tto nB u tto n

Low High Lights Lights

Brake

Test

W.Washer

Test

Unit

ChargeOil Level Coolant Mileage

Ju ly27 2012

PM12:46:05

Sche d u le

C u s tom e rs Good D ay

In v e n to ry P le a se Log in

Rep o rts Use r N am e John :

M essag e s Passw o rd : 1234

Pho neIndicator

Beams

Low

Beams

HighHorn

Brake

Lights

Reverse

Lights

Your are all t o t urn-up for our annual general meet ing

Thursday 9:0 0 am sharp. Casual wear please and bring

in your rost ers.

Vehicle

check-list

can be

enforced

30 years in mobility ; 30,000 + handhelds deployed

Lo ca tio n Se rv ic e s

Adm in is tra tio n

KP Is

R e fe re n ce

M a te r ia l 1

Re fe re n ce

M a te r ia l 2

Spe c ia l O ffe rs

D is tre s sD is tre s sD is tre s sD is tre s s B u tto nB u tto nB u tto nB u tto n

Low High Lights Lights

x x x x x x

Brake

Test

W.Washer

Test

Unit

ChargeOil Level Coolant Mileage

x x x x x 35,234

Ju ly27 2012

PM5:11:06 < > 27/03/12 28/03/12 29/03/12 30/03/12

Sche d u le 7:00John B row n

Mosm an -

Hoove r

Cus tom e rs 8:00

In v e n to ry 9:00Ma ry Dan ie ls

Crem o rn e –

Dish le x

Rep o rts 10:00

M essag e s 11:00Ave ry C la rke

Da rlin gh u rs t -

Fre e ze r

Pho ne 12:00

Calendar

view allows

scrolling

between

weeks

Order can

be forced or

field-user

driven

30 years in mobility ; 30,000 + handhelds deployed

Pho ne 12:00

Lo ca tio n Se rv ic e s 13:00Jac k Rose

Sydney - Fridg e

Adm in is tra tio n 14:00Ahm ed Mus ta fa

Cronu lla -

Dyson

KP Is 15:00

Re fe re n ce

M a te r ia l 116:00

Re fe re n ce

M a te r ia l 21/:00

Spe c ia l O ffe rs 18:00

D is tre s sD is tre s sD is tre s sD is tre s s B u tto nB u tto nB u tto nB u tto n 19:00

Boo ke d Can ce lle d C om p le te No Acce ss Pend in g Rebo o k P a r ts/ Reboo k

Colours

indicate

job status

Ju ly27 2012 C lie n tC lie n tC lie n tC lie n t

M a ry D an ie ls 2/22 Pa raw ee n S tre e t

C rem o rn e NSW 2090

S ite N o te s Dog no t da nge ro u s .

Apa rtm en t on Gnd Le ve l,

bu t aro u nd th e co rn e r .

En try from sid e -w a lk .

App lia n ce in wa sh ro om be h in d

Cu rta in .

Recom m end a tio n sR e com m end a tio n sR e com m end a tio n sR e com m end a tio n sMach in e ove r ye a rs old 3 .

Sug ge s t re p la cem en t ra th e r th a n

fix @ $145 pa rts+

Spe c ia l Lo ya lty O ffe r

App lia n ceApp lia n ceApp lia n ceApp lia n ce H is to ryH is to ryH is to ryH is to ry D ish le x G lo b a l 300

Pu rch a se d 12/02/08

From Ha rve y No rm an

Cha tsw ood

In s ta lle d 14/02/08

Upg ra ded to ye a r wa rra n ty 3

14/02/08

Schedu le d Se rv ic e 14/02/09

Schedu le d Se rv ic e 14/02/10

Rep la ce d on o ff sw itch /

Schedu le d Se rv ic e 14/02/11

Schedu le d Se rv ic e 14/02/12

M o reM o reM o reM o re re fe re n cere fe re n cere fe re n cere fe re n ce

m a te r ia lm a te r ia lm a te r ia lm a te r ia l

Re fe re n ce M anua l

PM12:46:05

Sche d u le

C u s tom e rs

In v e n to ry

R ep o rts

M e ssa g e s

Ph o ne D ish le xD ish le xD ish le xD ish le x g lo b a lg lo b a lg lo b a lg lo b a l 300300300300

Layout is

Client

Definable

30 years in mobility ; 30,000 + handhelds deployed

Spe c ia l Lo ya lty O ffe r

a dis co un t$450, $200 .Pa r ts Lis t

Equ iva le n t App lia n ce s

Lo ca tio n Se rv ic e s Rep o rte d Fa u lt S lig h t le a k wh ile wa sh in g

Po te n tia l C au se s Lea ky Pum p

Tig h te n R e p la ce Hose s/

Recom m end ed

So lu tio n sRep la ce Pum p

Rep la ce Hose s

Pa rts R equ ire d Pum p – PM P34621

Ho t Ho se – HSE67892

Co ld Hose – HSE67893

Adm in is tra tio n

KP Is

R e fe re n ce

M a te r ia l 1

Re fe re n ce

M a te r ia l 2

Spe c ia l O ffe rs

D is tre s sD is tre s sD is tre s sD is tre s s B u tto nB u tto nB u tto nB u tto n

Start Job

End JobMap can be

enlarged and

utilised for

navigation

Ju ly27 2012 C lie n tC lie n tC lie n tC lie n t

M a ry D an ie ls 2/22 Pa raw ee n S tre e t

C rem o rn e NSW 2090

S ite N o te s Dog no t da nge ro u s .

Apa rtm en t on Le ve l bu t 1

aro und th e co rn e r .

En try from sid e -w a lk .

App lia n ce in wa sh ro om be h in d

Cu rta in .

Recom m end a tio n sR e com m end a tio n sR e com m end a tio n sR e com m end a tio n sMach in e ove r ye a rs old 3 .

Sug ge s t re p la cem en t ra th e r th a n

fix @ $145 pa rts+

Spe c ia l Lo ya lty O ffe r

App lia n ceApp lia n ceApp lia n ceApp lia n ce H is to ryH is to ryH is to ryH is to ry D ish le x G lo b a l 300

Pu rch a se d 12/02/08

From Ha rve y No rm an

Cha tsw ood

In s ta lle d 14/02/08

Upg ra ded to ye a r wa rra n ty 3

14/02/08

Schedu le d Se rv ic e 14/02/09

Schedu le d Se rv ic e 14/02/10

Rep la ce d on o ff sw itch /

Schedu le d Se rv ic e 14/02/11

Schedu le d Se rv ic e 14/02/12

PM12:46:05

Sche d u le

C u s tom e rs

In v e n to ry

R ep o rts

M e ssa g e s

Ph o ne D ish le xD ish le xD ish le xD ish le x g lo b a lg lo b a lg lo b a lg lo b a l 300300300300

30 years in mobility ; 30,000 + handhelds deployed

Spe c ia l Lo ya lty O ffe r

a dis co un t$450, $200 .Lo ca tio n Se rv ic e s Rep o rte d Fa u lt

S lig h t le a k wh ile wa sh in g

Po te n tia l C au se s Lea ky Pum p

Tig h te n R e p la ce Hose s/

Recom m end ed

So lu tio n sRep la ce Pum p

Rep la ce Hose s

Pa rts R equ ire d Pum p – PM P34621

Ho t Ho se – HSE67892

Co ld Hose – HSE67893

Adm in is tra tio n

KP Is

R e fe re n ce

M a te r ia l 1

Re fe re n ce

M a te r ia l 2

Spe c ia l O ffe rs

D is tre s sD is tre s sD is tre s sD is tre s s B u tto nB u tto nB u tto nB u tto n

D is ta n ce to de s tin a tio n 32 Km s ET A, 42 m in s .

Ju ly27 2012 C lie n tC lie n tC lie n tC lie n t

M a ry D an ie ls 2/22 Pa raw ee n S tre e t

C rem o rn e NSW 2090

S ite N o te s Dog no t da nge ro u s .

Apa rtm en t on Gnd Le ve l,

bu t aro u nd th e co rn e r .

En try from sid e -w a lk .

App lia n ce in wa sh ro om be h in d

Cu rta in .

Recom m end a tio n sR e com m end a tio n sR e com m end a tio n sR e com m end a tio n sMach in e ove r ye a rs old 3 .

Sug ge s t re p la cem en t ra th e r th a n

fix @ $145 pa rts+

Spe c ia l Lo ya lty O ffe r

App lia n ceApp lia n ceApp lia n ceApp lia n ce H is to ryH is to ryH is to ryH is to ry D ish le x G lo b a l 300

Pu rch a se d 12/02/08

From Ha rve y No rm an

Cha tsw ood

In s ta lle d 14/02/08

Upg ra ded to ye a r wa rra n ty 3

14/02/08

Schedu le d Se rv ic e 14/02/09

Schedu le d Se rv ic e 14/02/10

Rep la ce d on o ff sw itch /

Schedu le d Se rv ic e 14/02/11

Schedu le d Se rv ic e 14/02/12

M o reM o reM o reM o re re fe re n cere fe re n cere fe re n cere fe re n ce

m a te r ia lm a te r ia lm a te r ia lm a te r ia l

Re fe re n ce M anua l

PM12:46:05

Sche d u le

C u s tom e rs

In v e n to ry

R ep o rts

M e ssa g e s

Ph o ne D ish le xD ish le xD ish le xD ish le x g lo b a lg lo b a lg lo b a lg lo b a l 300300300300

30 years in mobility ; 30,000 + handhelds deployed

Spe c ia l Lo ya lty O ffe r

a dis co un t$450, $200 .Pa r ts Lis t

Equ iva le n t App lia n ce s

Lo ca tio n Se rv ic e s Rep o rte d Fa u lt S lig h t le a k wh ile wa sh in g

Po te n tia l C au se s Lea ky Pum p

Tig h te n R e p la ce Hose s/

Recom m end ed

So lu tio n sRep la ce Pum p

Rep la ce Hose s

Pa rts R equ ire d Pum p – PM P34621

Ho t Ho se – HSE67892

Co ld Hose – HSE67893

Adm in is tra tio n

KP Is

R e fe re n ce

M a te r ia l 1

Re fe re n ce

M a te r ia l 2

Spe c ia l O ffe rs

D is tre s sD is tre s sD is tre s sD is tre s s B u tto nB u tto nB u tto nB u tto n

Start JobSta rt T im e : am11:15

End Tim e :

Pa r ts : Q ty

Da te :

Tim e :

S ig na tu re :

Techn ic ia n John Bu rg:

No te s : Automatic

start/end time.

Override function

but system always

records system

time and GPS

coordnates.

Ju ly27 2012 C lie n tC lie n tC lie n tC lie n t

M a ry D an ie ls 2/22 Pa raw ee n S tre e t

C rem o rn e NSW 2090

S ite N o te s Dog no t da nge ro u s .

Apa rtm en t on Gnd Le ve l,

bu t aro u nd th e co rn e r .

En try from sid e -w a lk .

App lia n ce in wa sh ro om be h in d

Cu rta in .

Recom m end a tio n sR e com m end a tio n sR e com m end a tio n sR e com m end a tio n sMach in e ove r ye a rs old 3 .

Sug ge s t re p la cem en t ra th e r th a n

fix @ $145 pa rts+

Spe c ia l Lo ya lty O ffe r

App lia n ceApp lia n ceApp lia n ceApp lia n ce H is to ryH is to ryH is to ryH is to ry D ish le x G lo b a l 300

Pu rch a se d 12/02/08

From Ha rve y No rm an

Cha tsw ood

In s ta lle d 14/02/08

Upg ra ded to ye a r wa rra n ty 3

14/02/08

Schedu le d Se rv ic e 14/02/09

Schedu le d Se rv ic e 14/02/10

Rep la ce d on o ff sw itch /

Schedu le d Se rv ic e 14/02/11

Schedu le d Se rv ic e 14/02/12

M o reM o reM o reM o re re fe re n cere fe re n cere fe re n cere fe re n ce

m a te r ia lm a te r ia lm a te r ia lm a te r ia l

Re fe re n ce M anua l

PM12:46:05

Sche d u le

C u s tom e rs

In v e n to ry

R ep o rts

M e ssa g e s

Ph o ne D ish le xD ish le xD ish le xD ish le x g lo b a lg lo b a lg lo b a lg lo b a l 300300300300

30 years in mobility ; 30,000 + handhelds deployed

Spe c ia l Lo ya lty O ffe r

a dis co un t$450, $200 .Pa r ts Lis t

Equ iva le n t App lia n ce s

Lo ca tio n Se rv ic e s Rep o rte d Fa u lt S lig h t le a k wh ile wa sh in g

Po te n tia l C au se s Lea ky Pum p

Tig h te n R e p la ce Hose s/

Recom m end ed

So lu tio n sRep la ce Pum p

Rep la ce Hose s

Pa rts R equ ire d Pum p – PM P34621

Ho t Ho se – HSE67892

Co ld Hose – HSE67893

Adm in is tra tio n

KP Is

R e fe re n ce

M a te r ia l 1

Re fe re n ce

M a te r ia l 2

Spe c ia l O ffe rs

D is tre s sD is tre s sD is tre s sD is tre s s B u tto nB u tto nB u tto nB u tto n

Start JobSta rt T im e : am11:15

End Tim e :

Pa r ts : Q ty

Da te :

Tim e :

S ig na tu re :

Techn ic ia n John Bu rg:

Code Code Descr ipt ion

CINV8317 Back End Int er facing

CINV8690 Back-end int er facing

CINV8587 Express Exchange & Mobilit y Management

CINV84 89 VC50 90 & WT4 0 90

CINV80 58 MC70 MC35 SFS Renewal

CINV8392 TAFE MC90 90

CINV8568/ 2 MC9190

CINV84 15 Booking and Administ rat ion

CINV84 15/ 2 Transact ion

CINV84 15/ 3 Impor t and Expor t

CINV80 96 25 x MC65 Kit s

CINV880 1 MC75A

CINV80 21 15 x MC75A - request ed by Pet er Moore

CINV8666 Technical Suppor t Agreement for Macquar ie Universit y Hospit al - from 1/ 12/ 20 11 t o 30 / 11/ 20 12

No te s :

Data for

example

purposes

only

Ju ly27 2012 C lie n tC lie n tC lie n tC lie n t

M a ry D an ie ls 2/22 Pa raw ee n S tre e t

C rem o rn e NSW 2090

S ite N o te s Dog no t da nge ro u s .

Apa rtm en t on Gnd Le ve l,

bu t aro u nd th e co rn e r .

En try from sid e -w a lk .

App lia n ce in wa sh ro om be h in d

Cu rta in .

Recom m end a tio n sR e com m end a tio n sR e com m end a tio n sR e com m end a tio n sMach in e ove r ye a rs old 3 .

Sug ge s t re p la cem en t ra th e r th a n

fix @ $145 pa rts+

Spe c ia l Lo ya lty O ffe r

App lia n ceApp lia n ceApp lia n ceApp lia n ce H is to ryH is to ryH is to ryH is to ry D ish le x G lo b a l 300

Pu rch a se d 12/02/08

From Ha rve y No rm an

Cha tsw ood

In s ta lle d 14/02/08

Upg ra ded to ye a r wa rra n ty 3

14/02/08

Schedu le d Se rv ic e 14/02/09

Schedu le d Se rv ic e 14/02/10

Rep la ce d on o ff sw itch /

Schedu le d Se rv ic e 14/02/11

Schedu le d Se rv ic e 14/02/12

M o reM o reM o reM o re re fe re n cere fe re n cere fe re n cere fe re n ce

m a te r ia lm a te r ia lm a te r ia lm a te r ia l

Re fe re n ce M anua l

PM12:46:05

Sche d u le

C u s tom e rs

In v e n to ry

R ep o rts

M e ssa g e s

Ph o ne D ish le xD ish le xD ish le xD ish le x g lo b a lg lo b a lg lo b a lg lo b a l 300300300300

30 years in mobility ; 30,000 + handhelds deployed

Spe c ia l Lo ya lty O ffe r

a dis co un t$450, $200 .Pa r ts Lis t

Equ iva le n t App lia n ce s

Lo ca tio n Se rv ic e s Rep o rte d Fa u lt S lig h t le a k wh ile wa sh in g

Po te n tia l C au se s Lea ky Pum p

Tig h te n R e p la ce Hose s/

Recom m end ed

So lu tio n sRep la ce Pum p

Rep la ce Hose s

Pa rts R equ ire d Pum p – PM P34621

Ho t Ho se – HSE67892

Co ld Hose – HSE67893

Adm in is tra tio n

KP Is

R e fe re n ce

M a te r ia l 1

Re fe re n ce

M a te r ia l 2

Spe c ia l O ffe rs

D is tre s sD is tre s sD is tre s sD is tre s s B u tto nB u tto nB u tto nB u tto n

Start JobSta rt T im e : am11:15

End Tim e : pm12:45

Pa r ts : Q ty

Da te :

Tim e :

S ig na tu re :

Techn ic ia n John Bu rg:

CINV8690 Back-end int er facing

No te s :

Ju ly27 2012 C lie n tC lie n tC lie n tC lie n t

M a ry D an ie ls 2/22 Pa raw ee n S tre e t

C rem o rn e NSW 2090

S ite N o te s Dog no t da nge ro u s .

Apa rtm en t on Gnd Le ve l,

bu t aro u nd th e co rn e r .

En try from sid e -w a lk .

App lia n ce in wa sh ro om be h in d

Cu rta in .

Recom m end a tio n sR e com m end a tio n sR e com m end a tio n sR e com m end a tio n sMach in e ove r ye a rs old 3 .

Sug ge s t re p la cem en t ra th e r th a n

fix @ $145 pa rts+

Spe c ia l Lo ya lty O ffe r

App lia n ceApp lia n ceApp lia n ceApp lia n ce H is to ryH is to ryH is to ryH is to ry D ish le x G lo b a l 300

Pu rch a se d 12/02/08

From Ha rve y No rm an

Cha tsw ood

In s ta lle d 14/02/08

Upg ra ded to ye a r wa rra n ty 3

14/02/08

Schedu le d Se rv ic e 14/02/09

Schedu le d Se rv ic e 14/02/10

Rep la ce d on o ff sw itch /

Schedu le d Se rv ic e 14/02/11

Schedu le d Se rv ic e 14/02/12

M o reM o reM o reM o re re fe re n cere fe re n cere fe re n cere fe re n ce

m a te r ia lm a te r ia lm a te r ia lm a te r ia l

Re fe re n ce M anua l

PM12:46:05

Sche d u le

C u s tom e rs

In v e n to ry

R ep o rts

M e ssa g e s

Ph o ne D ish le xD ish le xD ish le xD ish le x g lo b a lg lo b a lg lo b a lg lo b a l 300300300300

30 years in mobility ; 30,000 + handhelds deployed

Spe c ia l Lo ya lty O ffe r

a dis co un t$450, $200 .Pa r ts Lis t

Equ iva le n t App lia n ce s

Lo ca tio n Se rv ic e s Rep o rte d Fa u lt S lig h t le a k wh ile wa sh in g

Po te n tia l C au se s Lea ky Pum p

Tig h te n R e p la ce Hose s/

Recom m end ed

So lu tio n sRep la ce Pum p

Rep la ce Hose s

Pa rts R equ ire d Pum p – PM P34621

Ho t Ho se – HSE67892

Co ld Hose – HSE67893

Adm in is tra tio n

KP Is

R e fe re n ce

M a te r ia l 1

Re fe re n ce

M a te r ia l 2

Spe c ia l O ffe rs

D is tre s sD is tre s sD is tre s sD is tre s s B u tto nB u tto nB u tto nB u tto n

Start JobSta rt T im e : am11:15

End Tim e : pm12:45

Pa r ts : Q ty

Da te :

Tim e :

S ig na tu re :

Techn ic ia n John Bu rg:

Code Code Descr ipt ion

CINV8317 Back End Int er facing

CINV8690 Back-end int er facing

CINV8587 Express Exchange & Mobilit y Management

CINV84 89 VC50 90 & WT4 0 90

CINV80 58 MC70 MC35 SFS Renewal

CINV8392 TAFE MC90 90

CINV8568/ 2 MC9190

CINV84 15 Booking and Administ rat ion

CINV84 15/ 2 Transact ion

CINV84 15/ 3 Impor t and Expor t

CINV80 96 25 x MC65 Kit s

CINV880 1 MC75A

CINV80 21 15 x MC75A - request ed by Pet er Moore

CINV8666 Technical Suppor t Agreement for Macquar ie Universit y Hospit al - from 1/ 12/ 20 11 t o 30 / 11/ 20 12

No te s :

Ju ly27 2012 C lie n tC lie n tC lie n tC lie n t

M a ry D an ie ls 2/22 Pa raw ee n S tre e t

C rem o rn e NSW 2090

S ite N o te s Dog no t da nge ro u s .

Apa rtm en t on Gnd Le ve l,

bu t aro u nd th e co rn e r .

En try from sid e -w a lk .

App lia n ce in wa sh ro om be h in d

Cu rta in .

Recom m end a tio n sR e com m end a tio n sR e com m end a tio n sR e com m end a tio n sMach in e ove r ye a rs old 3 .

Sug ge s t re p la cem en t ra th e r th a n

fix @ $145 pa rts+

Spe c ia l Lo ya lty O ffe r

App lia n ceApp lia n ceApp lia n ceApp lia n ce H is to ryH is to ryH is to ryH is to ry D ish le x G lo b a l 300

Pu rch a se d 12/02/08

From Ha rve y No rm an

Cha tsw ood

In s ta lle d 14/02/08

Upg ra ded to ye a r wa rra n ty 3

14/02/08

Schedu le d Se rv ic e 14/02/09

Schedu le d Se rv ic e 14/02/10

Rep la ce d on o ff sw itch /

Schedu le d Se rv ic e 14/02/11

Schedu le d Se rv ic e 14/02/12

M o reM o reM o reM o re re fe re n cere fe re n cere fe re n cere fe re n ce

m a te r ia lm a te r ia lm a te r ia lm a te r ia l

Re fe re n ce M anua l

PM12:46:05

Sche d u le

C u s tom e rs

In v e n to ry

R ep o rts

M e ssa g e s

Ph o ne D ish le xD ish le xD ish le xD ish le x g lo b a lg lo b a lg lo b a lg lo b a l 300300300300

30 years in mobility ; 30,000 + handhelds deployed

Spe c ia l Lo ya lty O ffe r

a dis co un t$450, $200 .Pa r ts Lis t

Equ iva le n t App lia n ce s

Lo ca tio n Se rv ic e s Rep o rte d Fa u lt S lig h t le a k wh ile wa sh in g

Po te n tia l C au se s Lea ky Pum p

Tig h te n R e p la ce Hose s/

Recom m end ed

So lu tio n sRep la ce Pum p

Rep la ce Hose s

Pa rts R equ ire d Pum p – PM P34621

Ho t Ho se – HSE67892

Co ld Hose – HSE67893

Adm in is tra tio n

KP Is

R e fe re n ce

M a te r ia l 1

Re fe re n ce

M a te r ia l 2

Spe c ia l O ffe rs

D is tre s sD is tre s sD is tre s sD is tre s s B u tto nB u tto nB u tto nB u tto n

Start JobSta rt T im e : am11:15

End Tim e : pm12:45

Pa r ts : Q ty

Da te :

Tim e :

S ig na tu re :

Techn ic ia n John Bu rg:

CINV84 89 VC50 90 & WT4 0 90

CINV8690 Back-end int er facing

No te s :

Ju ly27 2012 C lie n tC lie n tC lie n tC lie n t

M a ry D an ie ls 2/22 Pa raw ee n S tre e t

C rem o rn e NSW 2090

S ite N o te s Dog no t da nge ro u s .

Apa rtm en t on Gnd Le ve l,

bu t aro u nd th e co rn e r .

En try from sid e -w a lk .

App lia n ce in wa sh ro om be h in d

Cu rta in .

Recom m end a tio n sR e com m end a tio n sR e com m end a tio n sR e com m end a tio n sMach in e ove r ye a rs old 3 .

Sug ge s t re p la cem en t ra th e r th a n

fix @ $145 pa rts+

Spe c ia l Lo ya lty O ffe r

App lia n ceApp lia n ceApp lia n ceApp lia n ce H is to ryH is to ryH is to ryH is to ry D ish le x G lo b a l 300

Pu rch a se d 12/02/08

From Ha rve y No rm an

Cha tsw ood

In s ta lle d 14/02/08

Upg ra ded to ye a r wa rra n ty 3

14/02/08

Schedu le d Se rv ic e 14/02/09

Schedu le d Se rv ic e 14/02/10

Rep la ce d on o ff sw itch /

Schedu le d Se rv ic e 14/02/11

Schedu le d Se rv ic e 14/02/12

M o reM o reM o reM o re re fe re n cere fe re n cere fe re n cere fe re n ce

m a te r ia lm a te r ia lm a te r ia lm a te r ia l

Re fe re n ce M anua l

PM12:46:05

Sche d u le

C u s tom e rs

In v e n to ry

R ep o rts

M e ssa g e s

Ph o ne D ish le xD ish le xD ish le xD ish le x g lo b a lg lo b a lg lo b a lg lo b a l 300300300300

30 years in mobility ; 30,000 + handhelds deployed

Spe c ia l Lo ya lty O ffe r

a dis co un t$450, $200 .Pa r ts Lis t

Equ iva le n t App lia n ce s

Lo ca tio n Se rv ic e s Rep o rte d Fa u lt S lig h t le a k wh ile wa sh in g

Po te n tia l C au se s Lea ky Pum p

Tig h te n R e p la ce Hose s/

Recom m end ed

So lu tio n sRep la ce Pum p

Rep la ce Hose s

Pa rts R equ ire d Pum p – PM P34621

Ho t Ho se – HSE67892

Co ld Hose – HSE67893

Adm in is tra tio n

KP Is

R e fe re n ce

M a te r ia l 1

Re fe re n ce

M a te r ia l 2

Spe c ia l O ffe rs

D is tre s sD is tre s sD is tre s sD is tre s s B u tto nB u tto nB u tto nB u tto n

Start JobSta rt T im e : am11:15

End Tim e : pm12:45

Pa r ts : Q ty

1

1

Da te :

Tim e :

S ig na tu re :

Techn ic ia n John Bu rg:

CINV84 89 VC50 90 & WT4 0 90

No te s :

CINV8690 Back-end int er facing

Ju ly27 2012 C lie n tC lie n tC lie n tC lie n t

M a ry D an ie ls 2/22 Pa raw ee n S tre e t

C rem o rn e NSW 2090

S ite N o te s Dog no t da nge ro u s .

Apa rtm en t on Gnd Le ve l,

bu t aro u nd th e co rn e r .

En try from sid e -w a lk .

App lia n ce in wa sh ro om be h in d

Cu rta in .

Recom m end a tio n sR e com m end a tio n sR e com m end a tio n sR e com m end a tio n sMach in e ove r ye a rs old 3 .

Sug ge s t re p la cem en t ra th e r th a n

fix @ $145 pa rts+

Spe c ia l Lo ya lty O ffe r

App lia n ceApp lia n ceApp lia n ceApp lia n ce H is to ryH is to ryH is to ryH is to ry D ish le x G lo b a l 300

Pu rch a se d 12/02/08

From Ha rve y No rm an

Cha tsw ood

In s ta lle d 14/02/08

Upg ra ded to ye a r wa rra n ty 3

14/02/08

Schedu le d Se rv ic e 14/02/09

Schedu le d Se rv ic e 14/02/10

Rep la ce d on o ff sw itch /

Schedu le d Se rv ic e 14/02/11

Schedu le d Se rv ic e 14/02/12

M o reM o reM o reM o re re fe re n cere fe re n cere fe re n cere fe re n ce

m a te r ia lm a te r ia lm a te r ia lm a te r ia l

Re fe re n ce M anua l

PM12:46:06

Sche d u le

C u s tom e rs

In v e n to ry

R ep o rts

M e ssa g e s

Ph o ne D ish le xD ish le xD ish le xD ish le x g lo b a lg lo b a lg lo b a lg lo b a l 300300300300

30 years in mobility ; 30,000 + handhelds deployed

Spe c ia l Lo ya lty O ffe r

a dis co un t$450, $200 .Pa r ts Lis t

Equ iva le n t App lia n ce s

Lo ca tio n Se rv ic e s Rep o rte d Fa u lt S lig h t le a k wh ile wa sh in g

Po te n tia l C au se s Lea ky Pum p

Tig h te n R e p la ce Hose s/

Recom m end ed

So lu tio n sRep la ce Pum p

Rep la ce Hose s

Pa rts R equ ire d Pum p – PM P34621

Ho t Ho se – HSE67892

Co ld Hose – HSE67893

Adm in is tra tio n

KP Is

R e fe re n ce

M a te r ia l 1

Re fe re n ce

M a te r ia l 2

Spe c ia l O ffe rs

D is tre s sD is tre s sD is tre s sD is tre s s B u tto nB u tto nB u tto nB u tto n

Start JobSta rt T im e : am11:15

End Tim e : pm12:45

Pa r ts : Q ty

1

1

Da te :

Tim e :

S ig na tu re :

Techn ic ia n John Bu rg:

CINV84 89 VC50 90 & WT4 0 90

No te s O ile d squea ky whee ls and rem oved:

lin t C he cked cond it io n of co n sum ab le s and.

no re p la cem en t re q u ire d App lia n ce te s te d .

and wo rke d to th e C lie n t s sa tis fa c tio n ’ .

CINV8690 Back-end int er facing

Photo

Ju ly27 2012 C lie n tC lie n tC lie n tC lie n t

M a ry D an ie ls 2/22 Pa raw ee n S tre e t

C rem o rn e NSW 2090

S ite N o te s Dog no t da nge ro u s .

Apa rtm en t on Gnd Le ve l,

bu t aro u nd th e co rn e r .

En try from sid e -w a lk .

App lia n ce in wa sh ro om be h in d

Cu rta in .

Recom m end a tio n sR e com m end a tio n sR e com m end a tio n sR e com m end a tio n sMach in e ove r ye a rs old 3 .

Sug ge s t re p la cem en t ra th e r th a n

fix @ $145 pa rts+

Spe c ia l Lo ya lty O ffe r

App lia n ceApp lia n ceApp lia n ceApp lia n ce H is to ryH is to ryH is to ryH is to ry D ish le x G lo b a l 300

Pu rch a se d 12/02/08

From Ha rve y No rm an

Cha tsw ood

In s ta lle d 14/02/08

Upg ra ded to ye a r wa rra n ty 3

14/02/08

Schedu le d Se rv ic e 14/02/09

Schedu le d Se rv ic e 14/02/10

Rep la ce d on o ff sw itch /

Schedu le d Se rv ic e 14/02/11

Schedu le d Se rv ic e 14/02/12

M o reM o reM o reM o re re fe re n cere fe re n cere fe re n cere fe re n ce

m a te r ia lm a te r ia lm a te r ia lm a te r ia l

Re fe re n ce M anua l

PM12:46:06

Sche d u le

C u s tom e rs

In v e n to ry

R ep o rts

M e ssa g e s

Ph o ne D ish le xD ish le xD ish le xD ish le x g lo b a lg lo b a lg lo b a lg lo b a l 300300300300

30 years in mobility ; 30,000 + handhelds deployed

Spe c ia l Lo ya lty O ffe r

a dis co un t$450, $200 .Pa r ts Lis t

Equ iva le n t App lia n ce s

Lo ca tio n Se rv ic e s Rep o rte d Fa u lt S lig h t le a k wh ile wa sh in g

Po te n tia l C au se s Lea ky Pum p

Tig h te n R e p la ce Hose s/

Recom m end ed

So lu tio n sRep la ce Pum p

Rep la ce Hose s

Pa rts R equ ire d Pum p – PM P34621

Ho t Ho se – HSE67892

Co ld Hose – HSE67893

Adm in is tra tio n

KP Is

R e fe re n ce

M a te r ia l 1

Re fe re n ce

M a te r ia l 2

Spe c ia l O ffe rs

D is tre s sD is tre s sD is tre s sD is tre s s B u tto nB u tto nB u tto nB u tto n

Start Job

End Job

Sta rt T im e : am11:15

End Tim e : pm12:45

Pa r ts : Q ty

1

1

Da te M a rch: 6 2012

Tim e PM: 6:17

S ig na tu re :

Techn ic ia n John Bu rg:

CINV84 89 VC50 90 & WT4 0 90

Photo

No te s O ile d squea ky whee ls and rem oved:

lin t C he cked cond it io n of co n sum ab le s and.

no re p la cem en t re q u ire d App lia n ce te s te d .

and wo rke d to th e C lie n t s sa tis fa c tio n ’ .

CINV8690 Back-end int er facing

Ju ly27 2012 C lie n tC lie n tC lie n tC lie n t

M a ry D an ie ls 2/22 Pa raw ee n S tre e t

C rem o rn e NSW 2090

S ite N o te s Dog no t da nge ro u s .

Apa rtm en t on Gnd Le ve l,

bu t aro u nd th e co rn e r .

En try from sid e -w a lk .

App lia n ce in wa sh ro om be h in d

Cu rta in .

Recom m end a tio n sR e com m end a tio n sR e com m end a tio n sR e com m end a tio n sMach in e ove r ye a rs old 3 .

Sug ge s t re p la cem en t ra th e r th a n

fix @ $145 pa rts+

Spe c ia l Lo ya lty O ffe r

App lia n ceApp lia n ceApp lia n ceApp lia n ce H is to ryH is to ryH is to ryH is to ry D ish le x G lo b a l 300

Pu rch a se d 12/02/08

From Ha rve y No rm an

Cha tsw ood

In s ta lle d 14/02/08

Upg ra ded to ye a r wa rra n ty 3

14/02/08

Schedu le d Se rv ic e 14/02/09

Schedu le d Se rv ic e 14/02/10

Rep la ce d on o ff sw itch /

Schedu le d Se rv ic e 14/02/11

Schedu le d Se rv ic e 14/02/12

M o reM o reM o reM o re re fe re n cere fe re n cere fe re n cere fe re n ce

m a te r ia lm a te r ia lm a te r ia lm a te r ia l

Re fe re n ce M anua l

PM12:46:06

Sche d u le

C u s tom e rs

In v e n to ry

R ep o rts

M e ssa g e s

Ph o ne D ish le xD ish le xD ish le xD ish le x g lo b a lg lo b a lg lo b a lg lo b a l 300300300300

30 years in mobility ; 30,000 + handhelds deployed

Spe c ia l Lo ya lty O ffe r

a dis co un t$450, $200 .Pa r ts Lis t

Equ iva le n t App lia n ce s

Lo ca tio n Se rv ic e s Rep o rte d Fa u lt S lig h t le a k wh ile wa sh in g

Po te n tia l C au se s Lea ky Pum p

Tig h te n R e p la ce Hose s/

Recom m end ed

So lu tio n sRep la ce Pum p

Rep la ce Hose s

Pa rts R equ ire d Pum p – PM P34621

Ho t Ho se – HSE67892

Co ld Hose – HSE67893

Adm in is tra tio n

KP Is

R e fe re n ce

M a te r ia l 1

Re fe re n ce

M a te r ia l 2

Spe c ia l O ffe rs

D is tre s sD is tre s sD is tre s sD is tre s s B u tto nB u tto nB u tto nB u tto n

Start Job

End Job

Sta rt T im e : am11:15

End Tim e : pm12:45

Pa r ts : Q ty

1

1

Da te M a rch: 6 2012

Tim e PM: 6:17

S ig na tu re :

Techn ic ia n John Bu rg:

CINV84 89 VC50 90 & WT4 0 90

Photo

CINV8690 Back-end int er facing

No te s O ile d squea ky whee ls and rem oved:

lin t C he cked cond it io n of co n sum ab le s and.

no re p la cem en t re q u ire d App lia n ce te s te d .

and wo rke d to th e C lie n t s sa tis fa c tio n ’ .

Before and

after photo

functionality

Ju ly27 2012

PM12:46:06

Sche d u le

C u s tom e rs

In v e n to ry

R ep o rts

M e ssa g e s

Ph o ne

30 years in mobility ; 30,000 + handhelds deployed

Lo ca tio n Se rv ic e s

Adm in is tra tio n

KP Is

R e fe re n ce

M a te r ia l 1

Re fe re n ce

M a te r ia l 2

Spe c ia l O ffe rs

D is tre s sD is tre s sD is tre s sD is tre s s B u tto nB u tto nB u tto nB u tto n

App lia n c e H is to ry

Da ik in A ir C o n d it io n e r

Pu rc h a s e d 12/02/07

From Ha rv e y No rm a n

Bon d i Ju n c tio n

In s ta l le d 14/02/07

Up g ra d e d to ye a r wa rra n ty 3 14/02/07

Sch e du le d Se rv ic e 14/02/08

Sch e du le d Se rv ic e 14/02/09

Re p la c e d on o ff sw itc h /

Sch e du le d Se rv ic e 14/02/10

Sch e du le d Se rv ic e 14/02/11

Ju ly27 2012 C lie n tC lie n tC lie n tC lie n t

G re g H an na Yo rk S tre e t24

Sydne y NSW 2000

S ite N o te s Na rrow sta irc a se .

Na rrow doo rw a y Acce ss fo r .

rem ova l th ro u gh ba lco n y

App lia n ce in wa sh ro om

Recom m end a tio n sR e com m end a tio n sR e com m end a tio n sR e com m end a tio n sMach in e ove r ye a rs old 4 .

Sug ge s t re p la cem en t ra th e r th a n

fix @ $145 pa rts+

Spe c ia l Lo ya lty O ffe r

a dis co un t$450, $200 .

App lia n ceApp lia n ceApp lia n ceApp lia n ce H is to ryH is to ryH is to ryH is to ry Da ik in A ir Cond it io n e r

Pu rch a se d 12/02/07

From Ha rve y No rm an

Bon d i Ju n c tio n

In s ta lle d 14/02/07

Upg ra ded to ye a r wa rra n ty 3

14/02/07

Schedu le d Se rv ic e 14/02/08

Schedu le d Se rv ic e 14/02/09

Rep la ce d on o ff sw itch /

Schedu le d Se rv ic e 14/02/10

Schedu le d Se rv ic e 14/02/11

M o reM o reM o reM o re re fe re n cere fe re n cere fe re n cere fe re n ce

m a te r ia lm a te r ia lm a te r ia lm a te r ia l

Re fe re n ce M anua l

PM12:46:06

Sche d u le

C u s tom e rs

In v e n to ry

R ep o rts

M e ssa g e s

Ph o neIn ve rto rIn ve rto rIn ve rto rIn ve rto r A irA irA irA ir

Con d it io n e rC on d it io n e rC on d it io n e rC on d it io n e r

30 years in mobility ; 30,000 + handhelds deployed

a dis co un t$450, $200 .

Pa r ts Lis t

Equ iva le n t App lia n ce s

Con d it io n e rC on d it io n e rC on d it io n e rC on d it io n e r

Lo ca tio n Se rv ic e s

Adm in is tra tio n

KP Is

R e fe re n ce

M a te r ia l 1

Re fe re n ce

M a te r ia l 2

Spe c ia l O ffe rs

D is tre s sD is tre s sD is tre s sD is tre s s B u tto nB u tto nB u tto nB u tto n

Ju ly27 2012

PM12:46:06

Sche d u le

C u s tom e rs

In v e n to ry

R ep o rts

M e ssa g e s

Ph o ne

Qt y Code Code Descript ion Value M argin

5 CINV8180 / 2 Scanners 1,992.29 3,977.29

10 CINV7780 / 2 8 x MC950 0 - request ed by J ason Hall1,985.0 0 3,928.24

20 CINV8714 LS4278 scanner kit 1,943.24 3,879.21

35 CINV870 0 Telst ra Dealer Service - December 20 111,935.97 3,845.0 9

95 CINV8180 / 1 Scanners 1,90 9.12 3,80 9.64

6 CINV8470 / 1DS670 7/ 78 & LS220 8 1,90 0 .52 3,756.0 2

85 CINV8723 Telst ra Bill Service f rom May 0 9 1,855.50 3,70 6.95

33 CINV8458 Telst ra Bill Service f rom May 0 9 1,851.45 3,693.92

41 CINV8648/ 1MC3190 x 5 1,842.47 3,656.47

95 CINV8145 Telst ra Bill Service f rom J uly 20 111,814.0 0 3,617.10

61 CINV8489 VC50 90 & WT40 90 1,80 3.10 3,60 3.10

34 CINV8335 AP5131 1,80 1.10 3,60 1.40

30 years in mobility ; 30,000 + handhelds deployed

Lo ca tio n Se rv ic e s

Adm in is tra tio n

KP Is

R e fe re n ce

M a te r ia l 1

Re fe re n ce

M a te r ia l 2

Spe c ia l O ffe rs

D is tre s sD is tre s sD is tre s sD is tre s s B u tto nB u tto nB u tto nB u tto n

34 CINV8335 AP5131 1,80 1.10 3,60 1.40

33 CINV80 11/ 1 Synt hes Aust ralia 1,80 0 .30 3,60 0 .30

87 CINV80 91 MC31 bat t ery 1,80 0 .0 0 3,60 0 .0 0

95 CINV8148 MC31 bat t ery 1,80 0 .0 0 3,60 0 .0 0

27 CINV8226 MC31 bat t ery 1,80 0 .0 0 3,60 0 .0 0

81 CINV8499 Training and Travel ( St eve Hardy)1,80 0 .0 0 1,80 0 .0 0

35 CINV8512 EasyScan Licenses 1,80 0 .0 0 3,582.51

67 CINV8372 Telst ra Bill Service f rom May 0 9 1,782.51 3,560 .0 1

85 CINV8267 Telst ra Bill Service f rom May 0 9 1,777.50 3,555.0 0

46 CINV8564 Telst ra Bill Service f rom May 0 9 1,777.50 3,537.50

95 CINV8529 Z ebra & scanner 1,760 .0 0 3,478.80

19 CINV7993 Labels wit h Logo 1,756.90 3,475.70

37 CINV8187 MC35 bat t ery & MC70 aut o charger1,718.80 3,430 .80

84 CINV3444/ 21Font erra - HTC Touch HD Next G - 16 devices x 24 mont hs Maint enance Cont ract1,712.0 0 1,712.0 0

Ju ly27 2012

PM12:46:06

Sche d u le

C u s tom e rs

In v e n to ry

R ep o rts

M e ssa g e s

Ph o ne

Skype, VOIP

or Telco

phone calls

30 years in mobility ; 30,000 + handhelds deployed

Lo ca tio n Se rv ic e s

Adm in is tra tio n

KP Is

R e fe re n ce

M a te r ia l 1

Re fe re n ce

M a te r ia l 2

Spe c ia l O ffe rs

D is tre s sD is tre s sD is tre s sD is tre s s B u tto nB u tto nB u tto nB u tto n

Ju ly27 2012

PM12:46:06

Sche d u le

C u s tom e rs

In v e n to ry

R ep o rts

M e ssa g e s

Ph o ne

From Subject Det ails

Global Meet ing

Your are all t o t urn-up for our annual general meet ing

Thursday 9:0 0 am sharp. Casual wear please and bring

in your rost ers.

J ohn Armst rong Updat e

All Daikin air condit ioners now have an ext ended 3 year warrant y

Mary Dilf ord Service

J ohn, Do not forget t o t ake your Isuzu for a service

Thursday next week. It will show-up as a job on t he day.

Fred Ford Review

Your review is on Friday. Please come see me at 10 :0 0 am.

Fred Ford Shif t

J ohn, are we able t o swap shif t s Tuesday next week.

Nancy Whit e Cust omer Complaint

Please drive-past J ack Rose lat er t oday and list en t o his issue

He feels our last job was not up t o scrat ch. Please correct .

From: Global

To: J ohn

Re: Meet ing

6t h March 20 12 @ 12:0 1pm

Your are all t o t urn-up for our annual general meet ing

Thursday 9:0 0 am sharp. Casual wear please and bring

in your rost ers.

laikfoa oiuoi nelfkjh lksjen oisu knf l is peij p;osu re js

kjehf lkas pue ;peoif yopih iehf ; jpsou sou iwh lihwp

iu ieof iposaih piouf psaipfh pou np soauef ppoejf

lkasef lk jef jhaepjof ;alenf j; wojuishjl ksnbef l ouef ;lajef

Yellow

notes are

to all staff

30 years in mobility ; 30,000 + handhelds deployed

Lo ca tio n Se rv ic e s

Adm in is tra tio n

KP Is

R e fe re n ce

M a te r ia l 1

Re fe re n ce

M a te r ia l 2

Spe c ia l O ffe rs

D is tre s sD is tre s sD is tre s sD is tre s s B u tto nB u tto nB u tto nB u tto n

He feels our last job was not up t o scrat ch. Please correct .

J ohn Meyer KPIs

Look at your KPIs J ohn. You are ahead of t he t eam. Well

done. Keep it up!

Regards,

Management

Com po se M e ssa g e

To :

From :

Sub je c t:

Click anywhere

here to start

integrated

messaging system

Ju ly27 2012

PM12:46:06

Sche d u le

C u s tom e rs

In v e n to ry

R ep o rts

M e ssa g e s

Ph o ne

From Subject Det ails

Global Meet ing

Your are all t o t urn-up for our annual general meet ing

Thursday 9:0 0 am sharp. Casual wear please and bring

in your rost ers.

J ohn Armst rong Updat e

All Daikin air condit ioners now have an ext ended 3 year warrant y

Mary Dilf ord Service

J ohn, Do not forget t o t ake your Isuzu for a service

Thursday next week. It will show-up as a job on t he day.

Fred Ford Review

Your review is on Friday. Please come see me at 10 :0 0 am.

Fred Ford Shif t

J ohn, are we able t o swap shif t s Tuesday next week.

Nancy Whit e Cust omer Complaint

Please drive-past J ack Rose lat er t oday and list en t o his issue

He feels our last job was not up t o scrat ch. Please correct .

From: Global

To: J ohn

Re: Meet ing

6t h March 20 12 @ 12:0 1pm

Your are all t o t urn-up for our annual general meet ing

Thursday 9:0 0 am sharp. Casual wear please and bring

in your rost ers.

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kjehf lkas pue ;peoif yopih iehf ; jpsou sou iwh lihwp

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Com po se M e ssa g e

To Fre d Fo rd:

From :

Sub je c t:

30 years in mobility ; 30,000 + handhelds deployed

Lo ca tio n Se rv ic e s

Adm in is tra tio n

KP Is

R e fe re n ce

M a te r ia l 1

Re fe re n ce

M a te r ia l 2

Spe c ia l O ffe rs

D is tre s sD is tre s sD is tre s sD is tre s s B u tto nB u tto nB u tto nB u tto n

He feels our last job was not up t o scrat ch. Please correct .

J ohn Meyer KPIs

Look at your KPIs J ohn. You are ahead of t he t eam. Well

done. Keep it up!

Regards,

Management

Send Message

Ju ly27 2012

PM12:46:06

Sche d u le

C u s tom e rs

In v e n to ry

R ep o rts

M e ssa g e s

Ph o ne

Dashboard

example. Client-

specific.

30 years in mobility ; 30,000 + handhelds deployed

Lo ca tio n Se rv ic e s

Adm in is tra tio n

KP Is

R e fe re n ce

M a te r ia l 1

Re fe re n ce

M a te r ia l 2

Spe c ia l O ffe rs

D is tre s sD is tre s sD is tre s sD is tre s s B u tto nB u tto nB u tto nB u tto n

Loo k a t yo u r KP Is Jo h n You are ahead o f th e te am W e ll . .

don e Keep it up. !

Ensure staff

motivation

towards agreed-

to goals

Ju ly27 2012

PM12:46:06

Sche d u le

C u s tom e rs

In v e n to ry

R ep o rts

M e ssa g e s

Ph o ne

Data not relevant. Purely for

example purposes. Usually

is a product manual, repair

manual, technical drawing,,

etc…..

Launched from within

application, for

effectiveness.

30 years in mobility ; 30,000 + handhelds deployed

Lo ca tio n Se rv ic e s

Adm in is tra tio n

KP Is

R e fe re n ce

M a te r ia l 1

Re fe re n ce

M a te r ia l 2

Spe c ia l O ffe rs

D is tre s sD is tre s sD is tre s sD is tre s s B u tto nB u tto nB u tto nB u tto n

THANK YOU

Post Post

Deployment Deployment

AnalysisAnalysis

30 years in mobility ; 30,000 + handhelds deployed

Aldo Grech

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