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BASIC GUIDES ON INTRODUCING YOURSELF
By Zaini Abdul Wahab 2014
Professional Business Appearance &
Etiquette Information Sharing Series
BASIC PROFESSIONAL BUSINESS ETIQUETTE How to be a polished professional that stands out among the rest with a good introduction of ourselves?
The Basic Strategy…
1. Making proper introductions, handshakes & an “entrance”
2. Follow the business card protocol
3. Manage your business voice
Handshake
Expressions with handshake
Business Card
How to pass it? Passing your
business card with two hands is significant
Basic rules in distributing business card Keep your business
card to yourself
Pass out business cards freely, but not excessively
Give your business card to someone when they ask for it
Don’t waste contact information
Who you should give your business card to
Places to leave business cards/pass out business cards
Managing your professional voice
When we speak, our listeners get an impression of how we feel from our tone of voice
We can sound pleasant & friendly, angry & upset, or irritated & frustrated.
It is not enough to just say the right words, we also need to be cautious about the tone we use, so that we convey our message effectively
How do you want to be perceived?
Do you let your underlying emotions interfere in your daily conversations with others?
If you do, then you may be sending the wrong messages!
Firm or harsher voice
Our melody is more controlled, so that when we stress important words with less up & down pitch changes
Our speaking volume may be louder
Facial expressions are more controlled & the person may be frowning, with no smile
Friendly tone of voice Our up &down pitch when
stressing words is more extreme - we tend to make higher pitch changes
Speaking volume may be softer, but not necessarily-generally a quieter voice will signal a less aggressive tone
When we are happy, we generally smile when we speak - people can hear it! Use your smile as much as you
can to help your speech sound more pleasing to others!
Make the first impression that will last in a very
positive way.
THANK YOU!zainiabdulwahab@yahoo.com
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