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Keynote Presentation to CPA America Int'l in Portland, OR in September, 2014. In a period of rapid change and increasing complexity, the winners will be those who can keep their rate of learning greater than the rate of change and greater than their competition or their L > C. It's time to reimagine the CPA profession around the concepts of talent development and learning. New skills, new ways of learning, and new thinking. The need for a strategic and systematic approach to talent development is already underway in many high-performing organizations. Are you ready for these sweeping, even disruptive trends? This presentation covers the latest trends and what we see as "next" practices emerging and how we, at the Business Learning Institute, are working to help CPA firms, corporations, government, and nonprofits with a new approach to talent development and learning designed to get two things: (1) business results and (2) engaged employees who are willing to give you their discretionary efforts!
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www.blionline.org
A New Era in Talent Development and Learning – Thriving During the Shift
Change
Tom Hood, CEO, Business Learning Institute & Maryland Association of CPAs
If there is a conversation about the future of the profession, you're bound to hear Hood's name mentioned as one of the people leading the way. – Accounting Today
Tom Hood, CPA, CITP, CGMA
! Named the Second Most Influential in Accounting
by Accounting Today Magazine 2013 ! Top 150 Influencer by Linked-In ! Top 25 Influencers in Learning & HR by HR
Examiner ! Top 25 Public Accounting Thought Leaders by
CPA Practice Adviser ! Working on Learning Management with AICPA/
CPA2Biz, Cloud Curriculum, Performance Management /XBRL, Leadership & Generations
CEO Maryland Association of CPAs (MACPA) www.macpa.org Business Learning Institute (BLI) www.blionline.org
http://www.linkedin.com/in/tomhood/
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THE FUTURE OF JOBS
We are in a race…!
Caused by this guy…!
It’s really a math problem…!
2006!
The Shift Change
1. Leadership!2. Learning!3. Technology!4. Generations!5. Workplace!
Marina Gorbis, Institute for the Future
The challenge & opportunity is to make the shift from the first curve to the second curve at the right time and with the
right strategy
���
Next Gen Leadership
Tomorrow’s CPAs are: • Proactive • Flexible • Collaborative • Trustworthy • Future-focused • Balanced • Technological
The New Leadership Model “We are moving from
organizations well managed to
networks well led.” - Jim Collins
Learning
Technology
Cambrian “Big Bang” Explosion
Where Did I Get This Stuff?
Where Did I Get This Stuff?
"One out of five organizations has discovered a secret source of competitive differentiation. It allows them to
serve customers in new ways and reimagine their business models. It can help surface valuable insights
from their data and transform how they make decisions. It enables them to tap expertise from across
their entire ecosystem. And one more thing: It helps these Pacesetters grow revenue and gross profit faster
than other organizations. What’s their secret? It’s cloud computing -– their engine for growth."
Source: IBM Report – Under Cloud Cover – How Leaders are Accelerating Competitive Differentiation
The cloud as competitive advantage?
1. Increased Revenues (Growth) 2. Increased Profitability 3. Increased Retention (and
recruitment) 4. Flexibility and Agility 5. Collaboration and Innovation
The Cloud – 5 things you can do 1. Expand offerings and move toward
higher value-added services, such as strategic business, tax, and financial planning.
2. Develop technology skills to connect systems together from multiple vendors.
3. Use and recommend collaborative accounting technologies to broaden and deepen client engagements.
4. Educate staff on technology solutions and adopt a set of recommended products for clients.
5. Be proactive with engaging clients in strategic technology planning.
If you automate You MUST Elevate - Mike Walsh, futurist
Generations
Top Seven Issues - 2014 1. Not enough time 2. Reactive vs Proactive 3. Talent development and retention 4. Keeping up 5. Growth 6. Doing more with less 7. Information overload http://cpa.tc/54s
Dealing with Generations
• Power of Purpose & Values • Build on Strengths • Create a Positive Work Environment • Collaborate
Workplace
Work is not a place, it is what you do.
And What you do while
working is fundamentally
different.
A New Era in Talent Development
Or How to win the Talent War
The war for talent is over, the talent won! – Josh Bersin, Bersin by Deloitte
T
“In a period of rapid change and increasing complexity, the winners are going to be the people who can LEARN faster than the rate of CHANGE and faster than their COMPETITION.”
-‐ Tom Hood, CPA.CITP.CGMA 7/24/14
The research…
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The Research
67% #1 issue is developing leaders & succession
planning
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1. A shortage of creative, agile leaders. 2. Inability to rapidly develop workforce skills and capabilities. 3. Ineffective collaboration and knowledge sharing.
Source: 2010 IBM Global Chief Human Resource Officer study
The top three issues facing human resources & talent development
Four Themes from MACPA Leadership Academy
1. Communication 2. Collaboration 3. Anticipation 4. Talent Development
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• Identify Competencies • Career Path (Ladder) • Curriculum • Cloud Learning
Our approach – The Four C’s
The right talent with the right skills at the right time
theBounce
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Curriculum design by BLI and AICPA using Top 5 Competencies for future from CPA Horizons research and job levels from the BLI “Bounce” Model.
Leadership and Communications were combined and the 5th category
expanded to include practice specialties for firms and functional
areas for corporate.
Examples would include: Corporate Accounting, FP&A, divisional
reporting, shared services, etc. CPA Firms would have audit, tax,
industry specialties.
These technical areas would have specific curriculums designed to
meet their specific technical competency needs.
CloudLearning
"We see this system as a key recruitment and retention tool, allowing us to offer our people many of the things that the largest firms do - competency–based curriculum, career paths, and just-in-time learning, and our own custom D&S learning center. " " " "!
"- Allen DeLeon, Managing Partner!
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The high performers in our survey invest more in talent, focus on closing skills gaps, have more customized training and development programs, idenNfy future leaders earlier in their careers, and have robust succession plans in place. They also focus more on “soO” leadership skills such as the ability to embody the organizaNon’s culture and values and to lead effecNvely in a complex global business environment.
Paradigm Shift
Source: E&Y Paradigm Shift: Building a new talent management model to boost growth
Disruption and RONI���The gap is widening, faster!
Source: Clayton Christensen, “Innovation Killers”
We think this is trade-
off
Anticipation is showing up across our Profession
Survey results from MACPA Town Halls
Your clients want the “new you” “I need you, but I don't need the old you. I need a new you who understands the transformation I’m going through as your customer. If you don’t, you're out of touch.” - Dan Burrus futurist
http://cpa.tc/1pt
The Three T’s – Technology, Talent & Time What would Rita say?
Rita McGrath, Columbia Business School!Author – End of Competitive Advantage!
“How would you think differently about your strategy if you knew your advantage might not last?”
Strengths – Strategy - Collaboration
“In order to buy-in, they have to weigh-in.” - Pat Lencioni
The Opportunity – Be the House
• 15 X – ROI on Strategy as Process & Alignment (Jim Collins – Built to Last)
• 8 X – Engagement & Trust (Gallup)
• 10X – Return on Leadership (Information Masters)
• 20 X – Return on Culture (Information Masters)
• 3 X - Return on Positivity (Dr. Barbara Frederickson)
“In order to buy-in, I have to weigh in.” – Pat Lencioni www.bizlearning.net
What do we need to do about it? Imagine if we create a sustainable leadership culture in which
everyone is engaged to accelerate the great vision and mission we have. Imagine a room in which introverts and extroverts create an innovative, multicultural plan to help
us reach our goals.
The 5 questions you must answer
Who are we & why do we exist? Where are we going?
How are we going to get there? How is our progress?
What happens when things change?
CO-P
Five Ways to Thrive in the Shift Change
1. Power of Vision, Purpose & Alignment 2. People - Strengths & Positivity (ROP) 3. Collaboration & Engagement 4. Learning & Development – L>C 5. Technology (RONI)
Think Big! Think New! Think Fast!
- Mike Walsh
www.blionline.org
How can we help you keep your L>C?
• Strategy & Alignment • Curriculum tied to strategy • I2a Leadership Academy • BLI Leadership Express - on-
demand leadership support • Social learning In a period of rapid change and
increasing complexity, the winners will be those organizations who can keep their rate of learning greater than the rate of change
and greater than their competition. – Tom Hood
http://cpa.tc/32r
Tom Hood, CPA.CITP CEO Maryland Associa<on of CPAs Business Learning Ins<tute (443) 632-‐2301 E-‐mail tom@macpa.org Web hQp://www.macpa.org Web hQp://www.blionline.org
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