IT Marketing – Should You Target B2C? Or B2B? (Slides)

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http://ITMarketingIdeas.com SUMMARY SLIDES: Many small VARs, MPS’s, and consultancies struggle with IT marketing and targeting. Learn why the distinction between B2B and B2B is so critical. Copyright (C) SP Home Run Inc. SP Home Run is a registered trademark of SP Home Run Inc. All worldwide rights reserved.

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SPHomeRun.com

Courtesy of the

Small Business Computer Consulting Blog

http://blog.sphomerun.com

IT Marketing Should You Target

B2C? Or B2B?

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Many in the

IT Channel

Frequently Get

Their Targeting

Completely Wrong

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In this Article,

We’ll Look at

How IT Marketing

and Customer

Acquisition Costs

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Impact Your

Decision on

Where to Target

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How Important is

Targeting?

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There’s a Good

Chance You Haven’t

Thought Much

About Targeting

or Segmentation,

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and in Turn are

Trying to Market

to “Everyone”

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But There’s an

Inherent Problem

That’s Much

Bigger Than

B2C vs. B2B

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When Targeting

is an Afterthought:

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When You Fail to

Come Up with

Your Own Targeted

IT Marketing Plan,

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A “Marketing Plan”

Will be Assigned

to You by the

Marketplace

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...the “Default”

Configuration

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The “Default”

IT Marketing

Configuration

(and Why It Sucks!)

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What in the IT World

Do We Know

About “Default”

Configurations

That Happen

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When You Click

“Next, Next, Next,

Apply, OK”?

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There are Massive

Performance and

Security Problems

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That May Not

Immediately

Be Apparent

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Getting Back to

Your “Default”

Marketing Plan,

What Does This

Mean?

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Like They Say

in Court,

“If You Do Not

Have an Attorney,

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One Will Be

Assigned to You”

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For IT Marketing,

if You Do Not

Employ Targeting

or Segmentation in

Your Campaigns,

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You Will be

“Assigned”

Customers:

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• Cheapskates

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• Deadbeats

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• Software pirates

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• Wannabes

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• Control freaks

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• Time vampires

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• Liars

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• Verbal Abusers

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And Just

All Around Jerks

(to Put to it

“Nicely”)

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How Do You End Up

with Such a

Bumper-Crop of

Customers that No

One Else Wants?

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Why Marketing

to “Everyone”

is Like Marketing

to “No One”

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Unless Your

Marketing Budget

Rivals the Size

of the Marketing

Budget

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of Industry

Leaders Like Dell,

Intel, or Microsoft,

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You’re Barking Up

the Wrong Tree

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If You Think Your

Company Can

Successfully

Market to

“Everyone”

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The 3rd Grade Math

that Makes

Marketing to B2C

Nearly Impossible

to Do Profitably

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Marketing

IT Services to

Residential Users,

or B2C Market,

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is Extraordinarily

Difficult to do

Profitably

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Why Even Relatively

Tiny SMB Customers

(B2B) Are Better

Targets Than B2C

Customers

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A B2B Buyer May

Spend Upwards of

$500 to $5,000+

Each and Every

Month of the Year

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on Outsourced

ITServices

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...Pushing Their

Lifetime Value

into the 5, Even

6 Figure Range

Over Years

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So the 3rd Grade

Math is Simple:

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B2C: How Much

Can You Afford

to Invest in

IT Marketing

Campaigns

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To Attract

Residential B2C

Customers with an

Average Lifetime

Value of $300?

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If You Answered,

a Lot Less Than

$300, You’re on the

Right Track

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B2B: How Much

Can You Afford

to Invest in

IT Marketing

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to Acquire SMB

Clients with an

Average Lifetime

Value

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in the Range of

$20,000 to

$100,000 or More?

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Now There’s a

Potentially

Profitable Client

if You Know

Where to Look...

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Hence the Critical

Need for Targeted

B2B Marketing

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The Bottom Line

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In this Article,

We Looked at

IT Marketing

Decision-Making

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and Whether

Your VAR, MSP,

orConsultancy

Business Should be

Targeting the B2C

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or B2B Segment

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Now Granted,

There are Some

IT Channel

Companies that do

Figure Out a Way

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to Profitably

Market to

Residential

Customers

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You Can’t Afford

to Spend $300 to

Acquire a Customer

that will Spend

$300 with You

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on the Entire

Lifetime of that

Relationship

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Change Your

Targeting From

B2C to B2B,

Where Even Your

Smallest Customers

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May Have Annual

IT Budgets in the

$5,000 to $10,000

Range,

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and Now You’re

Back in Business

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What’s Been Your

Experience with

IT Marketing?

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Does Your Company

Target B2C or B2B?

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Please Share

Your Tips in the

Comments Section

Below

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Download this

Free Special Report Now at

ITMarketingIdeas.com

Recommended Reading:

Top 10 IT Marketing Strategies

Copyright © SP Home Run Inc. All worldwide rights reserved.

SP Home Run is a registered trademark of SP Home Run Inc.

Creative Commons Image Source: Flickr BUILDWindows

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