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You’ve completed the upgrade, finished the unit testing and sweated blood over the integration testing. Now you need to get the business departments involved to complete the end user testing – good luck! Given that you manage to get some availability of the end users, it’s unlikely that they will test in a structured manner and it’s a guarantee that they will get bored and sneak back to their “real” jobs before the testing is completed. Even if you do manage to achieve a good first end user test, once you have corrected the system errors you won’t get them back for the second or third end user tests. The reality being that you will go live with a half tested system. This presentation will demo vTaaS (Testing as a Service) from velos-IT which is an Oracle JD Edwards and e-Business Suite functionally aware testing solution which virtually removes the need for end user involvement in the testing phase.
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Testing as a ServiceAlan Kerr
17th August 2010
The most comprehensive Oracle applications & technology content under one roof
Who are velos-ITEnd User Testing issuesTraditional Test Tool issuesWhat is vTaaSvTaaS Architecture & FeaturesDemo / ScreenshotsBusiness Benefits
Agenda
Who are velos-IT
Glasgow and Melbourne based Oracle Managed Service provider More than 67 permanent employees Supporting 15,000 end usersCovering in excess of 25 countriesDealing with over 50,000 tickets per yearExpanding into ICT facilities management 100% retention of Managed Service customers
Blue Chip Customer Base
velos-IT Country Coverage
Sales Growth
Sales revenue growth year on yearProfitable every yearMonthly contract billing - strong cash flow
Booked Revenue
£0
£1,000
£2,000
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FY05 FY06 FY07 FY08 FY09 FY10 FY11
Turnover (£K)
ServicesDevelopments – Upgrades – Implementations
1st – 2nd – 3rd level support
Follow the sun support
Full technology stack
ASP – Hosted – In Premise
Consultancy expertise
Add on ServicesInflatable DR – Automated Testing……
UAT associated with major projects onlyTesting equates to 1/3rd of cost & time Lack of structure to UAT
Don’t follow scriptsThey get boredSometimes won’t commit to 1st test cycleReluctant to come back for 2nd / 3rd testing cycles
User Acceptance Testing Issues
Resulting in eitherDelayed upgrades
Risking unsupported softwareMissing new application features
Under testingUAT starts at go liveMajor production issues on go live
User Acceptance Testing Issues
Lots of test tools availableUp-front license cost + maintenance costFocus is typically volume/performanceProducts are typically ERP “unaware”A significant investment is required to
Train staff in script developmentDevelop scripts and “harden”Build in ERP “awareness”Control ongoing script executionMaintain scripts over time
Traditional Test Tool issues
A Testing Service
Application Functionally aware test suitesPre-canned reuse tests availableCustomer specific test suites developed Test suites built from library componentsTest data generation assistanceManagement of ongoing testsTest results reporting – current + trendsMaintain scripts in line with system changes
What is vTaaS
Technical Architecture
Managed Service – no upfront costFunctional JDE and B-Biz focusCaptures error screensChecks output against expected valuesFull archive of previous resultsTest scheduling capabilityFull reporting capabilitySupports various system changes
Upgrades, Single Module, Health Check
vTaaS Features
Demo / Screenshots
Summary Screen
Scheduled Tests
Schedule a Test
Results
Result Report
Result Report
• Reduces application testing costs• Reduces end user and IT involvement• Is repeatable for all levels of change
– Functional– Middleware– Platform (e.g. Database, O/S upgrades)
• Provided as a Managed Service– Requires no Hardware or Software investment– Minimises up front investment– Accelerates benefits realisation
Business Benefits
• Enhanced stability/reliability leading to– Reduced project costs and timeframes– Improved predictability of project schedule– Improved end user satisfaction– More reliable business information– Increased focus on new business developments and
benefits
Business Benefits
Questions?
http://feedback.insync10.com.au
For a full demo come visit us on our stand
Tell us what you think…
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