RG IPTel Update

www.uc.unimelb.edu.au1

Reference Group Meeting

IPTel Project Update

26 June 2008

www.uc.unimelb.edu.au2

Numbering Plan

• Retain existing 10,000 Parkville direct in-dial number range

• Acquire a new 10,000 continuous* direct in-dial (DID) number range to : replace existing numbers** and cover expansion needs for all

remote campuses and

cover the Parkville expansion needs

*Victoria wide number range

**we aim to retain the existing “extension" numbers for the remote sites

www.uc.unimelb.edu.au3

New IPTel Features

• Extension Mobility

• Phone User Web-Page

• Unified Messaging

www.uc.unimelb.edu.au4

Extension Mobility

• An IPTel user can login to any Cisco IP phone within the network and temporarily assign their unique extension, user telephony profile, and user web-based settings to that phone.

www.uc.unimelb.edu.au5

Phone User Web-Page

An IPTel user can:

• manage their call forwarding* preferences,

• create & update their personal address book and speed dial lists,

• change their phone pin number using their personal Cisco webpage.

*Can also be done via the phone

www.uc.unimelb.edu.au6

Unified Messaging & Voicemail

• An IPTel user with an Outlook or Entourage mailbox will receive, listen to and manage their voicemails* from their e-mail inbox or their phone

• An IPTel user without an Outlook or Entourage mailbox will receive, listen to and manage their voicemails* via their phone

* voicemails will be deleted after 21 days

www.uc.unimelb.edu.au7

How will Users Authenticate?

Phone Domain User ID Phone PIN 5-digit #

Webpage Domain User ID Domain Password

Voicemail Domain User ID(Phone login)

Voicemail PIN 5-digit #

www.uc.unimelb.edu.au8

Who will be need to logon / logoff IP Phones?

• Only users using Extension Mobility or a shared phone. – Mobile users – Shared phone environment – Common areas / Conference rooms*

* Common area phones (by default) will be set-up with emergency and internal call rights only

www.uc.unimelb.edu.au9

How will Users Authenticate?

Phone Domain User ID Phone PIN 5-digit #

Webpage Domain User ID Domain Password

Voicemail Domain User ID(Phone login)

Voicemail PIN 5-digit #

www.uc.unimelb.edu.au10

Caller Line Identity - CLI

INTERNAL calls

• Caller’s extension # and name will be displayed for the vast majority of users and

• “Translated” caller information will be displayed for some senior and call centre staff

www.uc.unimelb.edu.au11

Caller Line Identity - CLI

EXTERNAL calls: display options

• No caller information (current situation)

or

• Campus’ main phone number (which would be routed to the switchboard)

www.uc.unimelb.edu.au12

Thank you

Program Website and Blog

• Website www.uc.unimelb.edu.au

• Blog http://blogs.unimelb.edu.au/uc/