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As companies are racing to build more and more eLearning to cater to various training needs, the process of creating and managing eLearning content assets will become a nightmare if proper planning is not done. There are challenges associated with interaction with SMEs, LMS, authoring strategies, content types, user profiles, geographic spread and the devices that are being used to consume eLearning content. This presentation lists best practices that will help you scale your eLearning function.
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Scaling Learning Content Development
Operations
Srinivas Krishnaswamy
Srinivas.krishnaswamy@sifycorp.com
1525 McCarthy Blvd. #1000, Milpitas CA 95035 | Tel: (408) 674-7259
What are the challenges you are facing in scaling your content development function?
A. Lack of manpower or bandwidth
B. SMEs don’t have time
C. LMS
D. Others (please specify)
Your Take
Ground Realities
By 2020: 36% jobs will require college education in the
US McKinsey Global Institute – The World at Work: Jobs, Pay, and skills for 3.5 Billion People, June 2012
The Big Picture
Demand for new skills is skyrocketing
Big Trends
Mobile
Big Data
Energy Security
Internet of Things
Regulations
Security
Companies are Responding
Companies are Responding
Back in 2010…
Silos and Fiefdoms
Diverse Devices / Operating Systems / Browsers
Independent L&D Teams with different Practices
$Increased Maintenance User Fatigue Reinventing the
Wheel
Increased Spend
Key Challenges
Deployment Standards, Business Rules, User Management,
Support
LMS
AUTHORING STRATEGY
Tools, Templates, Media & Interactivity Elements, Maintenance
Duration, Frequency, Urgency, Purpose, Context, ROI
COURSE TYPES
GEO USER
DEVICES FEEDBACK
SUBJECT MATTER EXPERTS
Interaction, expectations, user generated content,
communication
Focus on the Basics
Task Analysis
Learning Objectives
Learning Strategies
Training Gaps
Before You Start Creating Content
1Establish Types of content
2Define structure & Turnaround Time
3Authoring strategy for all types
4Create templates & checklists
Authoring Tools
Have you considered using LCMS?
Volume of Courses
Change Frequency
Number of Departments, Geography
Size of L&D Organization
When should I use LCMS?
Authoring Tool Vs LCMS
Authoring Tool LCMS
Use cases Stand-alone Collaborative
Authoring Specialized Catching-up
Dev. Process No Comprehensive
Mass Customization No Yes
Implementation Easy Need strategy
Cost Low High (relatively)
Typical SME Avatars
Train your SMEs
Standards & Templates
Horses for Courses
Videos & VILT
Expectations
Source: http://www.mirror.co.uk/lifestyle/health/how-colours-affect-your-moods-1321381
Interaction with SMEs
Train your SMEs
Standards & Templates
Expectations
Horses for Courses
Videos & VILT
“Build Once & Deploy Everywhere” Strategies
1Support Legacy Browsers
2Responsive & Adaptive Design
3Smartphones are a world of their own
4Create a Test Lab
Translating Online Content
Process for translation
Cultural issues
Access to tools
XML for custom content
Offline & Low Bandwidth
1Offline mode for LMS
2Secure USB and CD-ROMs
3Low-bandwidth version of the course
4Interactive PDFs, iBooks, Apps
Pit Stop
What is your key takeaway from this webinar so far?
(Please use your chat window)
Contact
Srinivas Krishnaswamy
srinivas.krishnaswamy@sifycorp.com
1525 McCarthy Blvd. #1000, Milpitas CA 95035 | Tel: (408) 674-7259
www.sifyelearning.com
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