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Outsourcing IT companies in the Philippines are in a region that is one of the most in-demand in the global IT outsourcing market. For 2012, the Asia-Pacific region’s annual contract value (ACV) hit $3.1 billion Yes! $3.1 Billion According to the Asia-Pacific TPI Index from The Information Services Group (ISG) This is a whopping 55% increase from the previous year’s figures The ISG report said that as “Europe struggled and the Americas remained flat” in this market The Asia-Pacific region’s number of contract awards showed a pattern of consistent growth. Take note: The Asia-Pacific region is a relatively smaller market than Europe and the US Why the continued growth and increase in demand? According to the ISG, here are some of the reasons: Impressive performance by emerging markets Contracts awarded in new segments And… Impressive performance by business process outsourcing (BPO) firms. Asia-Pacific has excellent BPO growth in addition to ITO (information technology outsourcing) growth – ISG Outsourcing contracts awarded in the region in 2012 increased by 6 % year-on-year. The 2012 annual contract value (ACV) for the BPO market in the Asia-Pacific is $1.4-billion Yes, $1.4 Billion. This is 33 % higher than the previous year’s figure. The index also showed that the contracts awarded to BPO firms in the Asia-Pacific have doubled since 2007. So… Should you hire IT outsourcing companies in the Philippines? YES! The Philippines has some of the most sought-after IT-BPO firms in the global outsourcing market According to the Information Technology and Business Process Association of the Philippines (IBPAP): IT-BPO firms in the Philippines reached combined revenues of $13.4 billion in 2012 This is 22 % more than the 2011 revenue which hit $11 billion. Jobs in the IT-BPO industry are projected to hit 1 million by the first quarter of 2014 thanks to the increased demand from clients that prefer Philippine IT-BPO firms. - IBPAP BEFORE you hire outsourcing IT companies in the Philippines… Here are some tips on what to look for and what to avoid: LOOK FOR: An IT service provider that can explain tech issues to you in a way that even non-techies can understand. No jargon. No tech speak. Just clear, straightforward language when discussing how to resolve the IT issues. An IT support company that can keep tech issues at a minimum and under control A good IT support company is proactive. Prepares for, anticipates, and prevents tech issues. And always works on solutions to problems before they happen. Get excellent outsourcing results with careful planning, proper implementation, and a service provider that’s the right fit for your company’s requirements. Visit us at http://www.sourcefit.com/.
Citation preview
Should you hire IT Should you hire IT
outsourcing outsourcing companies in the companies in the
Philippines?Philippines?Why and What to Look for Why and What to Look for
By Fern Carlos, Sourcefit: Custom Offshore By Fern Carlos, Sourcefit: Custom Offshore Staffing Solutions Staffing Solutions
http://http://www.sourcefit.comwww.sourcefit.com//
Outsourcing IT companies in the Outsourcing IT companies in the Philippines are in a region that is Philippines are in a region that is
one of the most in-demandone of the most in-demand
Outsourcing IT companies in the Outsourcing IT companies in the Philippines are in a region that is Philippines are in a region that is
one of the most in-demandone of the most in-demand
in the global IT outsourcing market. in the global IT outsourcing market.
For 2012, the Asia-Pacific region’s For 2012, the Asia-Pacific region’s
annual contract value (ACV) annual contract value (ACV)
hithit $3.1 billion $3.1 billion
For 2012, the Asia-Pacific region’s For 2012, the Asia-Pacific region’s
annual contract value (ACV) annual contract value (ACV)
hithit $3.1 billion $3.1 billion
For 2012, the Asia-Pacific region’s For 2012, the Asia-Pacific region’s
annual contract value (ACV) annual contract value (ACV)
hithit $3.1 billion $3.1 billion
Yes, $3.1 billion. Yes, $3.1 billion.
According to the Asia-Pacific TPI Index According to the Asia-Pacific TPI Index from The Information Services Group from The Information Services Group (ISG)(ISG)
According to the Asia-Pacific TPI Index According to the Asia-Pacific TPI Index from The Information Services Group from The Information Services Group (ISG)(ISG)
This is a whopping This is a whopping 55% increase55% increase from from the previous year’s figuresthe previous year’s figures
The ISG report said that as “Europe The ISG report said that as “Europe struggled and the Americas remained struggled and the Americas remained flat” in this market flat” in this market
The ISG report said that as “Europe The ISG report said that as “Europe struggled and the Americas remained struggled and the Americas remained flat” in this market flat” in this market
The Asia-Pacific region’s number The Asia-Pacific region’s number of contract awards showed a of contract awards showed a pattern of consistent growth. pattern of consistent growth.
Take note:Take note:
The Asia-Pacific region is a relatively The Asia-Pacific region is a relatively smaller market than Europe and the smaller market than Europe and the USUS
Why the continued Why the continued growth and increase in growth and increase in demand?demand?
According to the ISG, here are some of According to the ISG, here are some of the reasons:the reasons:
According to the ISG, here are some of According to the ISG, here are some of the reasons:the reasons:
Impressive performance by emerging Impressive performance by emerging marketsmarketsContracts awarded in new segmentsContracts awarded in new segments
And….And….
And….And….Impressive performance by business Impressive performance by business process outsourcing (BPO) firms.process outsourcing (BPO) firms.
And….And…. Impressive performance by business Impressive performance by business process outsourcing (BPO) firms.process outsourcing (BPO) firms.
Asia-Pacific has excellent BPO growth Asia-Pacific has excellent BPO growth in addition to ITO (information in addition to ITO (information technology outsourcing) growth - ISGtechnology outsourcing) growth - ISG
And….And….Impressive performance by business Impressive performance by business process outsourcing (BPO) firms.process outsourcing (BPO) firms.
Asia-Pacific has excellent BPO growth Asia-Pacific has excellent BPO growth in addition to ITO (information in addition to ITO (information technology outsourcing) growth - ISGtechnology outsourcing) growth - ISG
Outsourcing contracts awarded in the Outsourcing contracts awarded in the region in 2012 increased by 6 % year-region in 2012 increased by 6 % year-on-year.on-year.
The 2012 annual contract value (ACV) The 2012 annual contract value (ACV) for the BPO market in the Asia-Pacific for the BPO market in the Asia-Pacific is is $1.4-billion$1.4-billion
The 2012 annual contract value (ACV) The 2012 annual contract value (ACV) for the BPO market in the Asia-Pacific for the BPO market in the Asia-Pacific is is $1.4-billion$1.4-billion
Yes, $ 1.4-billion. Yes, $ 1.4-billion.
The 2012 annual contract value (ACV) for The 2012 annual contract value (ACV) for the BPO market in the Asia-Pacific is the BPO market in the Asia-Pacific is $1.4-$1.4-billionbillion
This is 33 % This is 33 %
higher higher
than the previous than the previous
year’s figure. year’s figure.
The index also showed that the The index also showed that the contracts awarded to BPO firms in the contracts awarded to BPO firms in the Asia-Pacific have doubled since 2007.Asia-Pacific have doubled since 2007.
So…So…
Should you hire IT Should you hire IT outsourcing companies outsourcing companies
in the Philippines?in the Philippines?
YES!YES!
The Philippines has some of the most The Philippines has some of the most
sought-after IT-BPO firms in the global sought-after IT-BPO firms in the global outsourcing marketoutsourcing market
According to the Information According to the Information Technology and Business Process Technology and Business Process Association of the Philippines (IBPAP):Association of the Philippines (IBPAP):
According to the Information According to the Information Technology and Business Process Technology and Business Process Association of the Philippines (IBPAP):Association of the Philippines (IBPAP):
IT-BPO firms in the Philippines reached IT-BPO firms in the Philippines reached combined revenues of combined revenues of $13.4 billion $13.4 billion in in 20122012
According to the Information According to the Information Technology and Business Process Technology and Business Process Association of the Philippines (IBPAP):Association of the Philippines (IBPAP):
IT-BPO firms in the Philippines reached IT-BPO firms in the Philippines reached combined revenues of combined revenues of $13.4 billion $13.4 billion in in 20122012
This is 22 % more than the 2011 This is 22 % more than the 2011 revenue which hit $11 billion. revenue which hit $11 billion.
Jobs in the IT-BPO industry are Jobs in the IT-BPO industry are projected to hitprojected to hit
1 million 1 million by the first quarter of 2014 by the first quarter of 2014 thanks to the increased demand from thanks to the increased demand from clients that prefer Philippine IT-BPO clients that prefer Philippine IT-BPO firms. firms.
- IBPAP - IBPAP
Jobs in the IT-BPO industry are Jobs in the IT-BPO industry are projected to hitprojected to hit
1 million 1 million by the first quarter of 2014 by the first quarter of 2014 thanks to the increased demand from thanks to the increased demand from clients that prefer Philippine IT-BPO clients that prefer Philippine IT-BPO firms. firms.
- IBPAP - IBPAP
BEFORE you hire outsourcing IT BEFORE you hire outsourcing IT companies in the Philippines…companies in the Philippines…
BEFORE you hire outsourcing IT BEFORE you hire outsourcing IT companies in the Philippines…companies in the Philippines…
Here are some tips on what to look for Here are some tips on what to look for and what to avoid:and what to avoid:
LOOK FOR:LOOK FOR:
An IT service provider that can explain An IT service provider that can explain tech issues to you in a way that even tech issues to you in a way that even non-techies can understand. non-techies can understand.
LOOK FOR:LOOK FOR:
An IT service provider that can explain An IT service provider that can explain tech issues to you in a way that even tech issues to you in a way that even non-techies can understand. non-techies can understand.
No jargon. No jargon.
LOOK FOR:LOOK FOR:
An IT service provider that can explain An IT service provider that can explain tech issues to you in a way that even tech issues to you in a way that even non-techies can understand. non-techies can understand.
No jargon. No jargon.
No tech speak. No tech speak.
LOOK FOR:LOOK FOR:
An IT service provider that can explain An IT service provider that can explain tech issues to you in a way that even tech issues to you in a way that even non-techies can understand. non-techies can understand.
No jargon. No jargon.
No tech speak. No tech speak.
Just clear, straightforward language Just clear, straightforward language when discussing how to resolve the IT when discussing how to resolve the IT issues. issues.
LOOK FOR:LOOK FOR:
An IT support company that can keep An IT support company that can keep tech issues at a minimum and under tech issues at a minimum and under controlcontrol
LOOK FOR:LOOK FOR:
An IT support company that can keep An IT support company that can keep tech issues at a minimum and under tech issues at a minimum and under controlcontrol
A good IT support company is A good IT support company is proactive.proactive.
Prepares for, anticipates, and prevents Prepares for, anticipates, and prevents tech issues.tech issues.
Prepares for, anticipates, and prevents Prepares for, anticipates, and prevents tech issues.tech issues.
And always works on solutions to And always works on solutions to problems before they happen.problems before they happen.
Get excellent outsourcing results with Get excellent outsourcing results with careful planning, proper careful planning, proper implementation, and a service provider implementation, and a service provider that’s the right fit for your company’s that’s the right fit for your company’s requirements.requirements.
Get excellent outsourcing results with Get excellent outsourcing results with careful planning, proper careful planning, proper implementation, and a service provider implementation, and a service provider that’s the right fit for your company’s that’s the right fit for your company’s requirements.requirements.
Visit us at Visit us at http://http://www.sourcefit.comwww.sourcefit.com//..
Get excellent outsourcing results with Get excellent outsourcing results with careful planning, proper implementation, careful planning, proper implementation, and a service provider that’s the right fit and a service provider that’s the right fit for your company’s requirements.for your company’s requirements.
Visit us at Visit us at http://http://www.sourcefit.comwww.sourcefit.com//..
Design and text by:Design and text by:Fern Carlos, Sourcefit: Custom Offshore Staffing Solutions Fern Carlos, Sourcefit: Custom Offshore Staffing Solutions http://http://www.sourcefit.comwww.sourcefit.com//
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