Systems thinking conf ia 2011 final

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From Systems Thinking To Systems Doing

Collaboration Excellence for Sustainable Results

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2.

3 Minutes

Get in trios with folks you don’t know

List ways all three of you are connected that have nothing to do with:

• This conference, • Systems thinking, or • With family

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Systems Doing

Adapted from Sweeney & Schley 2010

1. seeing systems

3. engaging systems

2. mapping systemsYOU

ARE HERE

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Living Systems Principles

InterdependenceSystem IntegrityDiversityCooperation & PartnershipRightness of Size

Living CyclesWaste = FoodFeedbackNonlinearity

Emergent PropertiesFluxShared Resources

Adapted from Linda Booth Sweeney

Andy Atkins
As with prior page, bullets can be in list or scattered. Build will involve changing color of red bulleted items to a contrasting color

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At your table, pick two or more principles and discuss how collaboration is required for these principles to operate effectively in organizations.

Be prepared to provide examples to the group.

1.

2.

5 Minute

s

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Living Systems Principles

InterdependenceSystem IntegrityDiversityCooperation & PartnershipRightness of Size

Living CyclesWaste = FoodFeedbackNonlinearity

Emergent PropertiesFluxShared Resources

Adapted from Linda Booth Sweeney

Andy Atkins
As with prior page, bullets can be in list or scattered. Build will involve changing color of red bulleted items to a contrasting color

9© Interaction Associates Inc.

10© Interaction Associates Inc.

11© Interaction Associates Inc.

Stakeholder?

Who’s a

Andy Atkins
Three part build in concentric circles.1) FIRM in middle of page2) next ring (Core Stakeholders: Competitors, Investors, etc.)3) Outer ring (Fringe Stakeholders)

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Identifying

Key Stakeholders

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Affected by current situation or outcome

KEY STAKEHOLDERS

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Decision makers

KEY STAKEHOLDERS

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Ratify or Veto

KEY STAKEHOLDERS

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Consulted before decision

KEY STAKEHOLDERS

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Informed after decision

KEY STAKEHOLDERS

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Access to resources

KEY STAKEHOLDERS

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Expertise

KEY STAKEHOLDERS

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Involved in implementation

KEY STAKEHOLDERS

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Passionate

KEY STAKEHOLDERS

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Good connector to other stakeholders

KEY STAKEHOLDERS

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Adversarial

Divergent Non-Legitimate

Poor Isolated

Weak Non-Human

Illiterate Disinterested

FRINGE STAKEHOLDERS

Competitors

Employees

Communities Regulators

CustomersSuppliers

InvestorsNGOs

CORE STAKEHOLDERS

S. Hart and S. Sharma, 2004 “Engaging Fringe Stakeholders for Competitive Imagination”

FIRM

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Stakeholder Analysis

KEY STAKEHOLDERS

IMPORTANCE

LEVEL OF SUPPORT

IF OPPOSED, WHAT IS UNDERLYING INTEREST OR NEED?

ISSUES, WINS, MINDSET

ENGAGEMENT STRATEGY & COMMENTS

Andy Atkins
Want to illustrate layour of Stakeholder Analysis matrix, but am concerned about legibility. Any creative ideas???

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15 Minutes

In a different trio, identify one juicy or complex issue facing a member of the group. (Can be an issue facing a person or the organization.)

Identify multiple stakeholders and complete full row for 2 stakeholders.

Trio members are encouraged to pressure test ideas and coach through exercise.

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involvingstakeholders in decisions?

Why do we resist

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Andy Atkins
Build by starting with the axes, then adding circles from lower left to upper right. Fallback should build with or immediately after Consensus

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10 Minutes

In same trio, choose 1 decision that will need to be made related to the issue just discussed.

Choose the method you will use and the rationale.

Trio members are encouraged to pressure test ideas and coach through exercise.

29© Interaction Associates Inc.

Involvement Mapping

Thank You!

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