TechAmerica :: How to Develop an Effective Online Marketing Strategy

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How to Develop a Successful Online Marketing Strategy

presented by parallel interactive communications

20 may 2010

goals for today

Self-evaluation :: What am I doing now? How well?•

Evolution of online marketing•

The marketing pyramid Level 1 :: Core (the basics)

Level 2 :: Interactive (social media)

Level 3 :: Dynamic (thought leadership)

The basics + social media + thought leadership = 360 degrees of success

Questions and answers

expectations for today

Ask questions …

everyone learns that way•

No one has all the answers …

success is knowing where to find them

Social media is a marathon not a sprint …

pace yourself•

Commit to learning something new today …

and every day going forward

Technology is only scary if you make it scary ... so don’t •

Don’t reinvent the wheel if you don’t have to …

learn from others’

mistakes and success

evolution of online marketing

the marketing pyramid

DYNAMIC

INTERACTIVE

CORE

Dynamic• Innovative content

highlighting unique research, industry surveys, new technology

• Advanced social media• Fully integrated, multi-

channel 360 degreemarketing initiatives

Core•

Corporate website•

eNewsletter•

SEO •

Online advertising

Interactive•

Basic social media•

Custom websites •

Smart phone applications•

eCommerce•

Advanced online advertising

Advanced SEO

the marketing pyramid :: core

Purpose(s)Establish core online presence

Satisfy due diligence requirements of target audiences

Create periodic touch points with target audiences

Information: static•

Resources: minimal to moderate•

ComponentsCorporate website

eNewsletter

SEO (search engine optimization)

Online advertising

website :: the basics

Site Analysis :: Your Site vs. Top 5 Competitors•

HomepageDynamic with movement, clear directives, focused

Navigation Hierarchical, defined by audience, easy to use

Content Clear, concise, tiered, SEO friendly, definitive call to action

Design Consistent with brand, value added visuals, interactive elements, alternate learning paths

Analytics Tied to audience and call to action, measurable conversions

Chipotle

inspiration :: three very cool websites

Getty ImagesCNN

website :: the basics

Other QuestionsDo you have measures of success defined?

What are the conversion paths?

Do you have an online calendar?

Who is the editor of your website?

Who manages content creep, voice/tone, consistency of content depth and adherence to core messaging?

Who manages the update cycle?

Is it timely? Is it systematic or random?

How often do you review your website statistics?

eNewsletter :: the basics

Questions to AskQuality of your email list

Consistency of eNewsletters (design, content, technical issues)

Frequency of eNewsletters

Tracking between online initiatives for bumps in online traffic

ROI measures

Levels of eMail

Services ConstantContact

GoDaddy

VerticalResponse, BlueHornet

eNewsletter Samples

SEO do & don’ts :: the basicsExcerpts from “Search Engine Optimization (SEO) Do’s and Don’ts, by Colin Greig

Full article available on blog.parallelic.com

DO

evaluate your competition thoroughly. What keyword statements are they targeting; how well are they ranking?

DO

create a thorough keyword strategy that is well researched for your market position, domain expertise and target audience. Include in your keyword strategy long-tail keyword phrases to be used in the various website tags as well as website copy.

DON’T

stuff your content with too many keywords to trick the spider into increasing your ranking. It can get you penalized and removed entirely from the search engines!

DON’T

focus on the keywords you associate with your business. Consult with an expert or speak with your customers. What keywords would *they* search for if they were looking for a solution to their businesses problems?

DON’T rip off and duplicate someone else’s content. Search engines keep a history of website content and if they detect another site’s copy on your website, they will dismiss your webpage with their “duplicate content filter”, preventing it from ranking.

SEO do & don’ts :: the basics

DON’T

try to squeeze your entire website onto a handful of pages. The more pages on your website, the more opportunity for your to keyword optimize and rank.

DON’T

over-optimize your content, turning your site into mucky keyword spam. This will increase your bounce rate and reduce your lead generation capability.

DO

write professional copy with the goal of converting website visitors into prospects.

DO

write a professional, keyword rich META-DESCRIPTION for each of your pages.

DO

use your keyword statements in the header tags on each webpage. (H1,H2,H3,H4,H5 and H6)

DO

add image “ALT”

attributes to all of your images. Write what the image is about and include a keyword or two.

SEO do & don’ts :: the basics

DO

use keywords in the ANCHOR TEXT of links within your website.

DO

submit your website to industry specific, quality directories.

DO

submit your blog & RSS feed to blog directories.

DO

write articles for authoritative websites within your industry in exchange for a link back to your website.

DO

submit your press releases to PRWEB.

DO

make use of the viral effects from social news and networking sites by submitting and voting for your content.

DON’T

point all of your links to your homepage. Request they point to particular pages & sections within your website to boost the ranking ability of those particular pages as well as increase your “deep link ratio”.

the marketing pyramid :: interactive

Purpose(s)Leverage core online presenceGenerate high quality leads and/or strong revenue streamBuild brand recognition with two-way communication with target audiences

Information: interactive•

Resources: moderate to high•

ComponentsBasic social media (blog, twitter, Facebook, myspace, Linkedin)*Custom websites (mobile, micro-site)Smart phone applications (iPhone, Blackberry, Droid)eCommerceAdvanced online advertisingAdvanced SEO

blogs :: the stats

55%

more website

visitors for companies that blog

97%

more inbound

links for companies that blog

434%

more indexed

pages for companies that blog

blog :: bia san diego

Builds a two-way communication channel between BIA staff and members

(+ website) Blog is most cost effective way to communicate to members; ‘green’; solved problem of discontinued print publications

Q1 2010 13,421

unique visitors (+46%) 17,916 total visitors (+12.7%) 92,108

page views (+140%)

Currently main communication

BIA is building on eNewsletter

and blog success; launching integrated 360 initiative early 2010 to complete migration to online-only communications

blog :: parallel insight

Builds two-way communication channel with current and potential clients

Goal is to distill avalanche of online marketing articles

(blogs, tweets, seminars, etc.)

into digestible, valuable information for clients

Soft launch 9.1.09;

official launch 01.01.10

April 2010 4,588

unique visitors 8,814 total visitors 14,201

page views

Blog will be centerpiece of thought leadership campaign;

tightly integrated into

cohesive 360 marketing initiative

top 10 social networking sites

facebook :: the numbers

5,000,000,000 ::

The number of minutes spent on Facebook

each month

25,000,000,000 ::

The amount of content (web links, news

stories, blog posts, notes, photos, etc.) shared each month on Facebook

If Facebook

were a country, it would be the 4th

most populated

in the world, just ahead of Indonesia

facebook :: honda usa

Innovative campaign leveraging social media as leading tool

Commercials direct consumer straight to Facebook

page

Corporate site flash also does

Interactive video used to create movement + real life testimonials; creates fun ‘game-like’

iphone

app; very effective

Huge response; using advocates of the product ‘proven’

to sell their high quality product

Could easily translate to the tech market

facebook :: audi usa

Audi keeps marketing and social websites entirely separate from one another

Corporate site :: sells cars•

Facebook

::Shows video for ‘feel’Asks fans market data questionsvia poll and surveyContains forums for two way communication

facebook :: resources

“How to use Facebook

for Business”

by HubspotStep-by-step setup instructions

How to promote your Facebook page

Facebook groups vs. Facebook pages

Advertising on Facebook

All resources posted on blog.parallelic.com

twitter :: the stats

300 :: The number of followers of an average twitter account today; in July 2009 it was 70

173 :: The number of people an average account follows; in July 2009, it was 47

35,000,000 ::

The average number of tweets per day on

twitter.com; up 1400% from 2009

twitter :: how do you compare

Name Rating Ranking Followers Following Updates

Target 99.8/100 7,721/

6,988,574

19,106 40 416

Oprah 100/100 5,043/

5,460,974

3,551,108 194 117

twitter :: how do you compare

Name Rating Ranking Followers Following Updates

Todd Gloria 96.2/100 264,861/

6,988,763

792 399 679

Tipton Honda

93/100 473,793/

6,988,763

701 1,125 18

twitter :: resources

“How to use twitter for Business : A Beginner’s Guide”

by Hubspot

How to set up an account

How to follow/be followed

twitter for marketing

twitter for public relations

http://bit.ly

(browser tool to shorten your tweet urls)•

http://twitter.grader.com

(how you are doing? re: everyone else)

All resources posted on blog.parallelic.com

linkedin :: the stats

65,000,000 ::

The number of LinkedIn members

200 ::

The number of countries and territories in which LinkedIn members are found

50% ::

The percentage of LinkedIn members who are decision

makers or have influence in the purchase decisions at their companies

Executives from all Fortune 500

companies are LinkedIn

members

linkedin :: wealth management marketing

Great example of layered use of Linkedin

Blog Corporate website Facebook page twitter Webinar

True thought leadership:

social media for financial industry

Shows knowledge by implementation of best practices

linkedin :: resources

“Create an Effective Marketing Plan: The 3 Minute Marketing Association”

by Kristen Luke

http://www.viddler.com/explore/kristenluke/videos/7/24.991/

“Linkedin: 22 Ways to Dominate”

http://www.slideshare.net/jaybaer/linkedin-22-ways-to-dominate

“Communication in the Digital Age: It’s All About Socializing, Sharing and Creating”

by Marco Derksen

http://www.slideshare.net/marketingfacts/linked-1146960

All resources posted on blog.parallelic.com

namechk :: social media tip

www.namechk.com•

Check most social media sites for your preferred name

Get a brief description about the participating social media sites

Go directly to the site and register to protect your name

All resources posted on blog.parallelic.com

the marketing pyramid :: dynamic

Purpose(s)Leverage core online presence and interactive initiatives

Establish brand and/or company executives as thought leaders

Leverage thought leadership achievements to enrich and solidify two-way communication with customers

Information: dynamic and interactive•

Resources: high•

ComponentsInnovative content highlighting unique research, industry surveys, new technology (eBooks, webinars, podcasts)*

Advanced social media (twitter, Facebook, Linkedin, YouTube)

Fully integrated, multi-channel 360 marketing initiatives*

thought leadership :: definition

Thought leader

is a buzzword or article of jargon used to describe a futurist or person recognized among peers and mentors for

innovative ideas who demonstrates the confidence to promote or share those ideas as actionable distilled insights (thinklets).

Thought leadership is an increasingly vital driver of business success.

The term was first coined in 1994, by Joel Kurtzman, editor-in-chief of the magazine, Strategy & Business.

The term was used to designate interview subjects for that magazine who had contributed new thoughts to business.

why thought leadership?

Excerpt from “Why Thought Leadership Is Your Most Valuable Asset”, by Jon MIllerFull article available on blog.parallelic.com

Thought leadership is one of the most valuable assets your brand

can attain

Thought leadership can help develop deeper relationships with your customers by engaging them in non-sales, industry-relevant conversations

Thought leadership can establish you as the ‘go-to’

source for research, insight and interpretation of the latest news and trends

Thought leadership can build trust among prospective customers so when they do buy, they will want to purchase from the ‘leader’

in the industry

thought leadership :: how to make it work

Have a plan that integrates all three levels of the marketing pyramid –

core, interactive and dynamic•

Be committed and consistent in your efforts •

Develop unique contentCreate original research on emerging industry topics

Provide valuable insight and analysis on topical industry topics

Be a solution to specific problems

Maximize the impact of your work by utilizing the power of online tools (blogs, eBooks, webinars, eNewsletters, twitter, LinkedIn, etc.)

thought leadership :: bell rock growers

eBook must read :: viral marketing

additional resources

“22 Tools for Social Media”

(with examples) by Pet Kim •

“10 WordPress

Blog Plug-ins to Promote Your Social Media Profiles”

by Selena M Bowlby•

“5 Advanced Social Media Strategies for Small Businesses”

by Samir

Balwani

All articles are available on blog.parallelic.comNew articles posted each weekSign up for twitter to be notified – parallelicBlog Editorial Calendar

June 2010 –

Social Media :: Tips & Tricks•

July 2010 –

eNewsletters :: What Works•

August 2010 –

Thought Leadership :: eBooks

contact parallel interactive

Parallel Interactive Communications•

Corporate site :: www.parallelic.com•

Blog :: Parallel Insight :: http://blog.parallelic.com

Steve Saars•

Chief Marketing Strategist•

619.507.8278•

ssaars@parallelic.com•

http://www.linkedin.com/in/stevesaars

Lisa Marie Shaul•

Partner, Client Services•

619.894.2333•

lshaul@parallelic.com•

http://www.linkedin.com/in/lmshaul

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