Text, Tweet or Voicemail?

Finding Common Ground

Among the GenerationsBy

Pili Meyer

Member of SIPA since 1984

International Speaker

Leadership Trainer

Strategic Planning Facilitator

Effectively share ideas and information

Persuade, motivate, inspire

Inform, direct or educate

Is sending messages so that the recipient

fully comprehends.

Kiss, Bow or Shake Hands

Text, Tweet or Voice Mail

Traditionalists(1900-45)

Baby Boomers (1946-64)

Gen X (1965-76)

Millenials(1977-94)

Address by Mr./Mrs. unless authorized

Thrifty

Appreciate personal touches

Reliable

Patriotic

Work for the good of the group

• Face to face

• Formal typed or handwritten letters

Preferences

• Email, fax, text

• Cell phones

• Social Networking sitesObstacles

Be respectful

Slow down and listen

Learn about their experience

They have been center stage all their lives

They want to feel special

Competitive

Question authority

• Telephone and cell phones

• Face to face

• Fax or scan and email

• Email

• Social Networking sites

Preferences

• Blogging

• Texting (for some)

• TwitterObstacles

Remember: they

are “special.”

This is not a one

size fits all group

One chance to make impression

Impatient

Latch-key

Family before work

• eMail (maybe)

• Social Networking sites

• Cell phone

• Text, IM and Twitter

• Blogging

Preferences

• F2F

• Letter WritingObstacles

Prefer electronic communication

Bullet point it

Be quick and efficient

Learn to text

Want to make a difference in the world

And they want to have a great experience

Multi-taskers

Constant Tech users

Want Immediate rewards

• Text, tweet, email, IM

• Videos

• Social networking sitePreferences

• F2F

• Telephone

• Letter Writing

• Cursive

Obstacles

Multi-tasking

while you talk to

them is not rude

Digital natives

Respectful of

diversity

Keep it simple but

fun

Club directories

Hard copy

newsletters

Facebook maybe

Website maybe

In the Cloud!

How’s your club’s website? Facebookpage?

Does it have a Calendar

List of officers

Information about events/fundraisers

Roster

Newsletter

Other information

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