The Gentle Art of Asking Instead of Telling, with Edgar Schein

we help you discover smarterways to think, grow, and live.

This presentation consists of 10 highlights from the interview with @MoeAbdou,

founder & host of 33voices®.

Edgar ScheinEdgar H. Schein, a former professor at the MIT Sloan School of Manage-ment, has made a notable mark on the field of organizational develop-

ment in many areas, including career development, group process consul-

tation, and organizational culture.

He’s the author of Humble Inquiry: The Gentle Art of Asking Instead of

Telling (BK Business).

@edgarschein

1

You know you’re in a valued relationship when

the other person sees you as a person

and not just a role.

2

The first sign of good communication

is being acknowledged;

make it a habit.

3

Our ‘Do & Tell’ society rarely promotes intrinsic relationships;

stop telling and start asking inquisitive questions instead.

4

A great question is one in which you’re deeply curious

about finding an answer to something you don’t know.

5

Leadership today is about doing whatever is necessary

within your value structure to move things forward.

6

Want to build trust with your subordinates?

Show genuine interest in them.

7

As the leader, helping your organization shift directions starts with

figuring out what the team needs to unlearn.

8

Inspired entrepreneursnever blame others for their failure.

9

Want to show humility?start by being humble enough to listen to a subordinate’s idea.

10

Always remember that work is deeply human;

Act accordingly.

10

Always remember that work is deeply human;

Act accordingly.

How often do you remember someone’s first name?

REALLY REFLECT...

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