Train the-trainer-training

Train the Trainer

Introduction Objectives

Equip your in preparation training sessions

End results Know adult learning process Learn to prepare before

training Know how to write lesson

plan Facilitate discussion Demonstration effectively Interact well with audience

Outline: Part A: Preparation

1. Preparation 1.1 adult learning 1.2 teacher vs instructor 1.3 create a checklist 1.4 sample outline 1.5 motivate your audience 1.6 create lesson plan

Outline Part B: Training2 Introduction

2.1 Gain attention 2.2 Aims 2.3 Transition 2.4 Overview

3 Explain 3.1 Delivery skills 3.2 Use of multimedia

4 Discussion and feedback 4.1 facilitation Skills

5 Demonstration 5.1 Demo training

6 Summary and closing

1.1 Adult learning

Learn by doingLearn by solving practical problemsLearn through the application of past

experienceLearn best in informal environmentThrough a variety of training method

1.2 Teacher vs Instructor Teacher:

Tell them what you are going to tell them

Tell them what you are telling them Tell them what you’ve told them

Instructor

Ask them what they’ve done Tell them what they are going to do Show them what they are going to do Let them do it Let them do it some more Ask them what they’ve just done

1.3 Create a check list

Look at the example Work out in a group of 4 Choose a leader Write it in a flipchart

1.4 Sample Outline

IntroductionContentsConclusion

1.5 Motivate Your Audience Tell a story Use natural humor Unusual statisticsKnow their level of

knowledge speak their language variety in a presentation

Create a need - WIIFM Get yourself excited – eye contact and

available yourself before class, at breaks and after class

Establish a long range objectives – see bigger pictures like the overall presentation

Apply contents to life – role play and action plans

Know their level of knowledge

speak their language

variety in a presentation – change every

8 minutes 90/20/8

Learn from good instructors

1.6 Create lesson planIntroduction

Explanation

Scenario

Feedback

Demonstration

Summary

2. Introduction General guidelines:

write notes on index cardeye contactdrink water if you are thirsty. Not iced

watervary your voice – pitch, volume, short

dramatic pauses, speed of deliverywatch your language! – everyday

language, friendlymannerism – adjust your clothes, scratch

your ear or nose, brush back your hair

2.1 introduction: gain attention

open with high energy, animation and enthusiasm

don’t apologize give the audience an overview be aware of your appearance be aware of your voice – tone,

enunciation, pace and speed, word choice

Next Steps

Quotation Challenging questions Description of incidents Poems Word games Visuals Props Activities

2.2 Aims

SpecificMeasurableAchievableRelevantTime Table

2.3 Transition

Physical movement Use of media Change of Media Mini-Summary Q&A Pause

2.4 Overview

Tell them your big pictures

3.1 Delivery Skills Verbal

•pleasant•natural•dynamic•expressive•easily heard

Nonverbal Delivery Skills•posture – confidence, alert•hand gesture•body movement – step forward, a

step backward, lateral movement•facial expression•eye contact

Delivery the content:•step by step•clear and concise•tell them why•stress key points•avoid jargon and buzz words•speak at moderate speed

3.2 Use of multimediaFlip Chart

write big and welluse color – red for underline,

black/blue/green for main text, pink/brown, purple and yellow: least visible

use exact words, face your audience, post them use symbol, box and bullet points reverse techniques

4.1 facilitation Skills

Set ground rules Learn to wait before responding – count to

10 Redirect questions to the group – Ping Pong Use the energy of the group – rest, humor,

stretch break Avoid making judgment statements –

Which’s not very funny? How can you believe that?

Listen attentively – look into their eyes

Paraphrase to clarifyUse flipchart – keep track of ideas.

KISSSynthesize – don’t just record. Get

comment and build on each other’s thought

Summarize periodicallyLabel sidetracks – use card or signalsPark it – parking lotGive reinforcement – verbal and non

verbal – thank you and thumb up

Keep air time under 40%Check for understandingAsk participants to summarizeAsk others for opinionSummarize and move on

5.1 Demo trainingposition the employee correctly explain the objective and stepsdemo first the overall processdemo NEXT each step slowly, explain

each step elaborately and verify understanding

practice and feedbacksummary

Verify the trainees understand the task

ask for questions –What question to you has? –Anything I need to clarify further? –wait for questions

have trainee repeat instructions•tell them you are concern with your

communication skills•praise them if they do it well

.test verbally for understanding•keep question short and to the

point•usually 2 –3 questions•gain confidence and making

progress

Summary and Closing Ask questionsCheck parking lotSummarize any follow up action

items required of youSummarize key points