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Why Customers
LEAVE
According to the U.S. Small BusinessAdministration and the U.S. Chamberof Commerce
68% leave because they are upsetwith the treatment they’ve received(customer service)
14% are dissatisfied with the productor service
9% begin doing business with thecompetition
5% seek alternatives or develop otherbusiness relationships
3% move away
1% die
How are you keeping
yours?
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