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© 2019 Continual Impact LLC 2
Provided by:
Our customized training, coaching,
and facilitation help you improve
performance, engage all staff
members, expand capacity, reduce
process times, increase quality, and
leave behind the skills to keep
improving on your own.
Continual Impact helps you
do what you do – Better.
So That: You continue
increasing your
professional development
and personal, team, and
organization outcomes.
By (agenda):
▪ What is a certified CQI
White, Yellow, Green,
and Black Belt.
▪ What level is best for
you?
▪ The value these
certifications create.
Goal: To better
understand the
role, levels,
knowledge,
skills, and
benefits of
being a
certified
continual
quality
improvement
practitioner.
© 2019 Continual Impact LLC 3
SIMPLY A SERIES OF STEPPINGSTONES
TO CONTINUAL CQI GROWTH AND
IMPACT
CQI = LEAN, QUALITY, SIX SIGMA,
PEOPLE
CQI Belts
© 2019 Continual Impact LLC 4
Why CQI & CQI Certification?
Certification indicates that you meet a certain standard of
competence.
▪ Provides a foundation of broad and deep understanding.
▪ Validates your knowledge AND ability.
▪ Helps your organization achieve more!
▪ Enhances professional credibility; enriches self-image and
reputation among peers based on knowledge and
application ability.
▪ It can give you a skill set that enhances your value and you
can take into any role.
© 2019 Continual Impact LLC 5
Be part of
something
bigger than
yourself.
Continually grow & increase
your impact – personally, in
your team, the organization,
and customers’ outcomes.
Develop
yourself AND
help develop
others.
BUILDING KNOWLEDGE AND SKILLS:
Core improvement ◊ People & teams ◊
Managing change ◊ Problem-solving ◊
Advanced Improvement ◊ Planning
TRAINING
APPLICATION
COACHING
CERTIFICATION
Use the adult education
principles of Tell, Show, Do,
Feedback/Recycle.
Ongoing coaching to gain
additional learning and
confidence through continued
application.
Knowledge transfer with
immediate application on an
organization gap.
Confirm body of knowledge
& ability to successfully
apply to create benefits.
ROLE
BASED HELP
1. Individual
2. Project Leader
3. CI Champion
4. CI Leader
5. Supervisor
6. Organ. Leader
6
INDIVIDUAL CONTRIBUTOR
Personally create improvement benefits
using the improvement process and core
skills
▪ Understand and practice applying
team, lean, quality, six sigma methods
to see the value and forms of waste in
work, and appreciate the amount of
positive change that can be made in a
short time (with simulation)
▪ How to apply the improvement process
to a project step by step
▪ 2 training days + application coaching
& certification
YELLOW
BLACK
INTRODUCTION TO CONTINUAL
IMPROVEMENT
▪ Understand and practice applying
team, lean, quality, six sigma methods
to see the value and forms of waste in
work, and appreciate the amount of
positive change that can be made in a
short time
▪ 1 training day with simulation
Continual Quality Improvement BELTS
PROJECT LEADER
Lead teams through successful improvement
projects using foundational problem-solving
methods
▪ Project Leadership (PrISM™, aka 4D, A3)
▪ Understand the current state (process
mapping and basic statistics)
▪ Problem Solving (aka Cause & Effect
Analysis, 5W/3H, 5M, A3)
▪ Managing change and continually
improving
▪ 4 days training + application coaching &
certification
IMPROVEMENT CHAMPION
Create significant organization improvements and
benefits by leading teams through eliminating
specific wastes and problems with targeted
improvement methods
▪ Six Sigma Black Belt (includes QFD)
▪ Kaizen
▪ 5S + Visual Controls
▪ Mistake Proofing (includes FMEA)
▪ Quick Change, Single Minute Exchange of Die
(SMED)
▪ One-piece Flow, takt time, Kanban
▪ Total Productive Maintenance (TPM)
▪ Value Engineering (VE) & Design for Excellence
(Df(x))
▪ Innovation
▪ Product Development
▪ Annual Improvement Planning
TRAINING, APPLICATION, COACHING, AND CERTIFICATION
to continually reduce costs, improve quality, expand capacity,
delight customers, create new offerings and grow an
environment of team pride & involvement.
WHITE
GREEN
7
CQI Belts – By the Yearly #s
© 2019 Continual Impact LLC 8
Role# People
Engaged% of Time # Projects Benefits
White 100% 5-10% Participate
Yellow 100% 5-10% 4
Green 20% >=50% >=4
Black 1-2% Full Time 6-12
YOUR CQI Steppingstones
What is your
current CQI level
1. None
2. White
3. Yellow
4. Green
5. Black
6. Other
Are you certified?
1. White
2. Yellow
3. Green
4. Black
5. Other
© 2019 Continual Impact LLC 9
© 2019 Continual Impact LLC 10
AKA: Introduction to Improvement: Seeing the Possible
“I really enjoyed understanding the different processes
involved in CQI. It’s inspiring to think of how I can use
this is at work to improve things in so many areas.”
White Belt
Training: 4 or 8-hour Introduction to CQI to
begin engaging everyone in improving
everyday, everywhere.
Certification: Engagement in the training.
Who: EVERYONE in the organization.
What does it enable you to do:
❑ Understand the continual quality improvement approach.
❑ See waste and value in your work process.
❑ Understand CQI methods that help you improve.
❑ See the degree to which positive change and benefits are
possible.
© 2019 Continual Impact LLC 11
© 2019 Continual Impact LLC 12
AKA: Individual Contributor
“Like the fact that we work
on our own problems
during exercises.”
Yellow Belt
Training: 16-hours to
complete individual
improvement projects
▪ Working with Others
(WWO) Communication
▪ Understand and apply
the Improvement
Process to a project
step by step (and
templates to help!)
Certification:
Engagement in the
training & completion
of an individual
project.
Who: EVERYONE in the
organization
What does it enable you to
do:
❑ Learn and use basic
improvement methods that
enable you to help solve
local problems and
participate in teamed
activities
❑ Lead individual
improvement projects
© 2019 Continual Impact LLC 13
Yellow Belt
What does it enable you to do:
© 2019 Continual Impact LLC 14
•Determine the
root causes of
problems.
•Effectively test
improvements.
•Extract
learnings.
•Get focus &
buy-in with
good goals.
Select & define
of measures.
Use waste,
value, and data
in problem
solving.
• Installing
solutions /
improvements
to achieve the
goal.
Act Plan
Do
Check
/
Study
Green Belt
Who: Team members with the role of CQI project
leader, work process owner, team-line leaders and in
some cases Accreditation/WFD/QI. Some Green Belts
are dedicated full time, most part time.
What does it enable you to do:
© 2019 Continual Impact LLC 17
Create more
impactful
improvement results
and outcomes.
Help others see CQI
as helping the
organization become
more efficient rather
than as additional
work.
Enthuse teams,
Improve work
ownership, continue
to build the culture of
continual quality
improvement.
Confidently lead teams through
the improvement project cycle
(PDCA/DMAIC) to
achieve/exceed their goals and
create benefits.
Have and use more professional
tools in your tool belt to more
effectively and efficiently help
others solve problems, work
together, communication, use
data, and more. (>20 tools)
Green Belt
Training: 32-hours of interactive learning with
immediate application on your own project.
1. Project Leadership
▪ Role & Skills
▪ Project Management skills, tips, and structures
▪ Effectively building a productive team
2. Understand the current state
▪ Value stream mapping, subprocess mapping, & spaghetti diagrams
▪ Value/Waste analysis
3. Problem Solving
▪ Use of data, measures, and statistical analysis
▪ Cause & Effect Analysis; determine root cause of problems
▪ Prioritization of wastes & solutions
4. Managing the Change & Continually improving
▪ Preparing others for change
▪ Creating standardized work & training others;
▪ Effective installation of changes
▪ Extracting learning & making continual improvement
© 2019 Continual Impact LLC 18
+ Certification:
Engagement in
the training
AND
Completion of a
team project.
Green Belt Impact
© 2019 Continual Impact LLC 19
Having the time to learn was very rewarding (facilitation style,
how to work with different groups, how to move the team
along, flexible approach, and problem solving). A week later,
I’m already promoting and using new tools, like the Continual
Improvement System (CIS).
Stephanie L.
Going right from learning into applying created immediate
benefits and helped me further develop my skills. Ben L.
I sincerely appreciate this wonderful opportunity for personal,
professional, and institutional growth. We are stronger in
services because of this training. I greatly appreciate the
contacts and friendships I made, and I have kept up.
Claire O.
It was a wonderful experience. I was immersed in QI at a level
I have never before experienced. A year ago, I didn’t really
understand QI—I was one of those staff who said yeah—I
support improvements for quality—but I didn’t understand or
even know about QI principles or tools. WOW! Talk about a
personal and professional transformation!
Molly C.
Black Belt
Who: Team members dedicated to applying advanced
CQI skills. High-performing organizations dedicate 1-
2% of staff to this role.
What does it enable you to do:
❑ Create significant organization improvements and
benefits by leading teams through eliminating
specific wastes and problems with targeted
improvement methods
❑ Lead complex improvement projects.
❑ Create CQI focus.
❑ Coach and develop White, Yellow, and Green Belts.
❑ With organization leaders build the culture of CQI.
❑ Communicate CQI.
© 2019 Continual Impact LLC 21
Black Belt
Training: Varies with the advanced method. All training includes
interactive learning with immediate application on your own
project.
Certification: Engagement in the training AND completion of a
team application.
© 2019 Continual Impact LLC 22
Six Sigma
Black Belt
(includes QFD)
Kaizen 5S + Visual
Controls
Mistake
Proofing
(includes
FMEA)
Quick Change,
Single Minute
Exchange of
Die (SMED)
One-piece
Flow, takt
time, Kanban
Total
Productive
Maintenance
(TPM)
Value
Engineering
(VE) & Design
for Excellence
(Df(x))
InnovationProduct
Development
Annual
Improvement
Planning
Black Belt Impact
© 2019 Continual Impact LLC 23
Family Planning Clinic Capacity:
Increase by 25% (with same resources)
Customer request for assistance; Improve speed:
<=1 call transfer improved from 11% to 80%
Processing Birth/Death Certificates; Improve
speed: time to receipt 84% reduction
Grant Application; Reduction of 60-70% in labor hours per grant;
approximately 6 FTES per year freed for additional value-added
activities
Speed of Overhead Processes; Travel authorization and
reconciliation reduced by 65-82%; Payment processing >85%,
Procurement (Need to PO) by 57%
INDIVIDUAL CONTRIBUTOR
Personally create improvement benefits
using the improvement process and core
skills
▪ Understand and practice applying
team, lean, quality, six sigma methods
to see the value and forms of waste in
work, and appreciate the amount of
positive change that can be made in a
short time (with simulation)
▪ How to apply the improvement process
to a project step by step
▪ 2 training days + application coaching
& certification
YELLOW
BLACK
INTRODUCTION TO CONTINUAL
IMPROVEMENT
▪ Understand and practice applying
team, lean, quality, six sigma methods
to see the value and forms of waste in
work, and appreciate the amount of
positive change that can be made in a
short time
▪ 1 training day with simulation
Continual Quality Improvement BELTS
PROJECT LEADER
Lead teams through successful improvement
projects using foundational problem-solving
methods
▪ Project Leadership (PrISM™, aka 4D, A3)
▪ Understand the current state (process
mapping and basic statistics)
▪ Problem Solving (aka Cause & Effect
Analysis, 5W/3H, 5M, A3)
▪ Managing change and continually
improving
▪ 4 days training + application coaching &
certification
IMPROVEMENT CHAMPION
Create significant organization improvements and
benefits by leading teams through eliminating
specific wastes and problems with targeted
improvement methods
▪ Six Sigma Black Belt (includes QFD)
▪ Kaizen
▪ 5S + Visual Controls
▪ Mistake Proofing (includes FMEA)
▪ Quick Change, Single Minute Exchange of Die
(SMED)
▪ One-piece Flow, takt time, Kanban
▪ Total Productive Maintenance (TPM)
▪ Value Engineering (VE) & Design for Excellence
(Df(x))
▪ Innovation
▪ Product Development
▪ Annual Improvement Planning
TRAINING, APPLICATION, COACHING, AND CERTIFICATION
to continually reduce costs, improve quality, expand capacity,
delight customers, create new offerings and grow an
environment of team pride & involvement.
WHITE
GREEN
24
In Summary:
Advancing your professional
CQI knowledge, skills, and
impact is a journey with 4 key
CERTIFICATION
© 2019 Continual Impact LLC 25
Green Belt: Training and certification, templates, and
immediate application - April
Engaging Everyone, Everyday to Get Better Together – April 8
Leading a High-Performing Organization Skills – April 22
White Belt: Training and certification – May 6
Yellow Belt: Training and certification - June
Contact Us:
Continual Impact LLC www.continualimpact.com
Chris Bujak chris.bujak@continualimpact.com 610-762-4635
Pam Vecellio pam.vecellio@continualimpact.com 484-866-1139
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