10 steps for working smarter with social media articles/Webinars... · 10 steps for working smarter...

Jane HartCentre for Learning & Performance Technologies

Internet Time Alliance

10 steps for working smarter with social media

(c) C4LPT.co.uk 2

Social Business ConsultantCentre for Learning & Performance Technologies

Principal , Internet Time Alliance

(c) C4LPT.co.uk 3

QuestionHow do YOU think you can help

your organisation work smarter

using social media?

(c) C4LPT.co.uk 4

Workplace Learning is changing

LEARNING is not the end goal; but a means to an end

It’s about PERFORMANCE;people doing their jobs (better)

Remember

In fact, it’s all about WORKING SMARTER

"Working smarter is the key to sustainability and continuous improvement. The

accelerating rate of change forces everyone in every organization to make

a choice: learn while you work or become obsolete.

Jay Cross, Internet Time Alliance, 2010

(c) C4LPT.co.uk 7

0

Raising awarenessto develop

self-sufficiencywith SoME

Using SoMeto solve business problems

Embedding SoMe in the organisation

(c) C4LPT.co.uk 8

Raise awareness of the potential of SoMe for working/learning

1

Finding things on the Social Web Keeping up to datewith new content on

the Social Web

Building a trusted network

of colleagues

Communicatingwith colleagues

Sharing resources, ideas and experiences with colleagues

Collaboratingwith colleagues

Improving personal and

teamproductivity

(c) C4LPT.co.uk 9

(c) C4LPT.co.uk 10

Raise awareness of the potential of SoMe for working/learning

Help with Personal Knowledge Management

2

(c) C4LPT.co.uk 11

How to deal with information overload

How to locate appropriate resources

How to build a Personal Knowledge Network

(c) C4LPT.co.uk 12

Raise awareness of the potential of SoMe for working/learning

Help with Personal Knowledge Management

Develop team collaboration skills

3

(c) C4LPT.co.uk 13

(c) C4LPT.co.uk 14

QuestionHow would these 3 steps

to building awareness and skillsbe received

in YOUR organisation?

(c) C4LPT.co.uk 15

Raise awareness of the potential of SoMe for working/learning

Help with Personal Knowledge Management

Develop team collaboration skills

Help establish and sustain Communities of Practice

4

(c) C4LPT.co.uk 16

(c) C4LPT.co.uk 17

Raise awareness of the potential of SoMe for working/learning

Help with Personal Knowledge Management

Develop team collaboration skills

Help establish and sustain Communities of Practice

Use social media within your Performance Consulting services

5

(c) C4LPT.co.uk 18

"Training should only be done in cases where the

other barriers to performance have been

addressed.“ Harold Jarche

A collaborative approach to

working brought about

significant productivity

improvements

(c) C4LPT.co.uk 20

Raise awareness of the potential of SoMe for working/learning

Help with Personal Knowledge Management

Develop team collaboration skills

Help people design and build their own solutions

6

Help establish and sustain Communities of Practice

Use social media within your Performance Consulting services

A collaborative approach to

working brought about

improvements in sales and

customer sats – and reduced the

need for costly training

(c) C4LPT.co.uk 22

Raise awareness of the potential of SoMe for working/learning

Help with Personal Knowledge Management

Develop team collaboration skills

Help teams design and build their own solutions

Help teams build social resources together

7

Help establish and sustain Communities of Practice

Use social media within your Performance Consulting services

A collaborative approach to

resource building and sharing

brings improved retention rates,

more motivated employees

as well as cost savings

(c) C4LPT.co.uk 24

QuestionHow ready are your people to

build their own resourcesYOUR organisation?

(c) C4LPT.co.uk 25

Raise awareness of the potential of SoMe for working/learning

Help with Personal Knowledge Management

Develop team collaboration skills

Help teams design and build their own solutions

Help teams build social resources together

Build Communities of Learners into formal approaches

8

Help establish and sustain Communities of Practice

Use social media within your Performance Consulting services

From a Community of Learnersto Community of Practice

(c) C4LPT.co.uk 27

Raise awareness of the potential of SoMe for working/learning

Help with Personal Knowledge Management

Develop team collaboration skills

Help teams design and build their own solutions

Help teams build social resources together

Integrate learning into workflow and workflow systems

9

Help establish and sustain Communities of Practice

Use social media within your Performance Consulting services

Build Communities of Learners into formal approaches

(c) C4LPT.co.uk 28

Embedding formal learning in the workflow means working = learning

(c) C4LPT.co.uk 29

Raise awareness of the potential of SoMe for working/learning

Help with Personal Knowledge Management

Develop team collaboration skills

Help teams design and build their own solutions

Help teams build social resources together

Integrate learning into workflow and workflow systems

10

Help establish and sustain Communities of Practice

Lead by exampleUse social media within your Performance Consulting services

Build Communities of Learners into formal approaches

(c) C4LPT.co.uk 30

Part 1: The theory

Part 2 The practice –30 ways for using social media to work and learn smarter PLUS access to online version

www.C4LPT.co.uk/handbook

10% discount for L&SG www.bit.ly/slhlsg

(c) C4LPT.co.uk 31

www.C4LPT.co.uk/community.html

Contact

www.C4LPT.co.ukjane.hart@C4LPT.co.uk

Twitter: @C4LPTFacebook: www.facebook.com/C4LPT

ITAwww.InternetTimeAlliance.com

Slides and script here:www.C4LPT.co.uk/10steps