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W E S T E R N E L E C T R I C I T Y C O O R D I N A T I N G C OU N C I L
2014 Website
Heather RasmussenCommunications Specialist
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W E S T E R N E L E C T R I C I T Y C O O R D I N A T I N G C OU N C I L
Research
• Internal Survey• Google Analytics• Online Survey• Brainstorming Activities• Current Website Identification• Individual Interviews• Document Management
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W E S T E R N E L E C T R I C I T Y C O O R D I N A T I N G C OU N C I L
What We Learned
19%
8%
62%
11%
Site Users
PerformerParticipantConsumerInquirer
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W E S T E R N E L E C T R I C I T Y C O O R D I N A T I N G C OU N C I L
What We Learned
Improvement Preferences
Site NavigationSearchLook/DesignAccessibilityPage OrganizationUpdated Content
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W E S T E R N E L E C T R I C I T Y C O O R D I N A T I N G C OU N C I L
Remember…
• October 9, 2014 (this evening)• New account signup will be required to access
sensitive information.• Preferred browsers
IE 9+ Chrome 24+ Safari 6+Firefox 18+
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