8 th Edition Administration and Management Standards: Human Resources Management Joe Frisino...

8th Edition Administration and Management Standards:

Human Resources Management

Joe Frisino

Standards Development and

Performance Measurement

October 2006

Apr 19, 2023 © Council on Accreditation 2005 All Rights Reserved

Administration and Management Standards

• Six Sections of Administration and Management Standards

• Previously termed “G” (generic) standards

• Set forth and promote essential good business practices

• Implemented by all accredited agencies regardless of type of services delivered

Apr 19, 2023 © Council on Accreditation 2005 All Rights Reserved

Human Resources Management (HR)

“A stable, qualified workforce contributes effectively and efficiently to consumer satisfaction and positive service delivery results.”

Apr 19, 2023 © Council on Accreditation 2005 All Rights Reserved

Human Resources Management (HR)

Defining “Workforce”

Employees, Consultants,

Independent Contractors, Volunteers,

and Interns

Apr 19, 2023 © Council on Accreditation 2005 All Rights Reserved

Human Resources Management (HR)

HR 1 Work Environment

HR 2 Human Resources Planning

HR 3 Recruitment, Selection, and Deployment

Apr 19, 2023 © Council on Accreditation 2005 All Rights Reserved

Human Resources Management (HR)

HR 4 Satisfaction and Retention

HR 5 HR Practices

HR 6 Performance Evaluation

HR 7 Personnel Records

Apr 19, 2023 © Council on Accreditation 2005 All Rights Reserved

Fundamental Practice Standards

• Some 8th Edition standards designated as Fundamental Practice Standards

• Must be implemented to achieve accreditation

• See Accreditation Guidelines for more information

Apr 19, 2023 © Council on Accreditation 2005 All Rights Reserved

Implementation

• Interviews with the Board, Management, Staff, and Consumers

• Documentation, e.g., case records, MIS procedures, contracts, insurance policies

• Facility observation

Apr 19, 2023 © Council on Accreditation 2005 All Rights Reserved

Thank you!

Council on Accreditation

120 Wall Street, 11th Floor

New York, NY 10005

866-262-8088

jfrisino@coanet.org

www.coastandards.org

www.coanet.org