A Three Year Journey to Organizational and Financial

Sacred Heart UniversityDigitalCommons@SHU

WCOB Faculty Publications Jack Welch College of Business

2003

A Three Year Journey to Organizational andFinancial Health Using the Balanced Scorecard: ACase Study at a Yale New Haven Health SystemHospitalAndra GumbusSacred Heart University, gumbusa@sacredheart.edu

Dorothy E. Bellhouse

Bridget LyonsSacred Heart University, lyonsb@sacredheart.edu

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Recommended CitationGumbus, Andras and Bridget Lyons. "A Three Year Journey to Organizational and Financial health Using the Balanced Scorecard: ACase Study at a Yale New Haven Health System Hospital." The Journal of Business & Economic Studies 9.2 (2003): 54-65.

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A three year journey to organizational and financial health using the ...Gumbus, Andra;Bellhouse, Dorothy E;Lyons, BridgetThe Journal of Business and Economic Studies; Fall 2003; 9, 2; ABI/INFORM Completepg. 54

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.

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Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.

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