Action storming

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Dealing with difficult people

The clue is in the title!

by Johnnie Moore & Viv McWaters

Thursday, 8 November 12

The world is awash with answers...

5 Steps...

7 Ways...

The only thing you need to know...The top 10 tips for...

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Everyone’s an expert

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It’s true.

Some people are experts.

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But when it comes to dealing with difficult people, who is the real expert?

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What do we do when we’re looking for magical answers...

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... and there are none?

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Action storming is a way to rapidly prototype new behaviours

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It is based on a peer-to-peer model of working with groups

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And on relational learning and interacting with each other

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Real world, not imagined

There’s this situation at work...

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Action Storming provides rapid

experimentation with new behaviours

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and encourages

breakthrough learning

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avoids analysis paralysis

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What influences action storming?

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“Unlearning and breaking from the past is at the heart of creativity”

- Otto Rank

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Forum Theatre

Improvised theatre

Psychodrama

Design

thinking

Hacker/agile approach

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What are the benefits?

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shows us that there are lots of choices,

even when we feel stuck

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builds empathy

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encourages playfulness to reduce angst

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“We act our way into a new way of thinking, we don’t think our way into a new way of acting.”

- Richard Pascale

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Contact us for more information about Action Storming

Johnnie Moore johnnie.moore@gmail.comViv McWaters viv@mcwaters.com.au

Read more about Action Storming herehttp://bit.ly/VLwr0g

Photo CreditsSlides 3,4,5,6,13,14,19 iStockphoto

All other photos - Viv McWaters

November 2012

Thursday, 8 November 12