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A Presentation to the Canadian Forum on Court Technology: Forum 2012. Alberta – eProjects: Lessons Learned. Tim Owens Dr. Francis Remedios Susanne Stushnoff Ruby Th é roux Miles Weatherall October 25, 2012. Project Sponsor. 2012 Associated Foreign Press. Reality. Tim Owens - PowerPoint PPT Presentation
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Alberta – eProjects:
Lessons LearnedTim Owens
Dr. Francis Remedios
Susanne Stushnoff
Ruby Théroux
Miles Weatherall
October 25, 2012
A Presentation to the Canadian Forum on Court Technology: Forum 2012
Project Sponsor
2012
Ass
ocia
ted
For
eign
Pre
ss
Your Panel
Dr. Francis Remedios
Director of Strategic Information and
Evaluation
Justice and Solicitor General
Ruby Théroux
Scheduling and Business Manager
Court of Appeal
Miles Weatherall
Director of Change Management Office,
Court Services
Justice and Solicitor General
Tim Owens
Project Lead, Court Case Management, JIMS
Quick Wins
Justice and Solicitor General
What did it take to get your project “off the
ground”?
How did you structure the project governance?
Project Implementation
Committee
Chair
JIMS S
ub-
Comm
ittee
Court
Scheduling
Sub-Comm
ittee
Court Services
File O
wnership
Sub-Committ
ee
Criminal J
ustice /
PPSC
Def
ence
Bar
Su
b-
Co
mm
itte
e
Judicial
Sub-
Com
mittee
Chief Information
Officer – Corporate
Services
Project
Support
Team
IT Working Group
Corporate
Services &
Service Alberta
Organizational Change Management
Business Process Redesign
Communications
JOIN
PRIS
M
CJI
T
CSIT
Court Case Management (CCM) (Provincial Court)
Tracking Electronic Appeals Management System (TEAMS)
Project Management
Project Delivery
Team Title
Director, Program Management
Sponsor Steering Committee
Project Support Office
Project Sponsor
Project Sponsorship
Day-to-Day Decisions:
Project Stats Reports.
Issue Resolution.
Decision Requests.
Project Approach.
Deliverable Production.
Project Manager
Vendor Consultant Court of Appeal PM
Court of Appeal Vendor Team Microserve
Senior Records Officer
Court Technology Services
Chief Security Officer
Emergency Services
FOIP
Legal Services
Enterprise Architecture
JIMS Data Migration Manager
Information Governance Stakeholders
Universal Transcript Format (UTF)
Project Sponsor
Change Manager
Team Lead – Business Transition
Team
Project Manager
Team Lead – Technology
Team
Team Lead (Strategic Initiatives
Solicitor) – Fee and Legislative
Key Stakeholders
IT ServicesPMO
JIMS Director, Program
Management
Vendor Team
Director, IT Services
Executive Director, JIMS
Program
EO
Subject Matter Experts
Rules of Court
PMJP
CCM Project
Director,
Office of the ADM
Executive Director, Court
Services
Director, Planning and Reporting
Services
BI Phase 2 Sponsorship
Project Steering Committee
Business Intelligence Project Phase 2
Project Organization and Governance
What resource challenges did your project face?
What dependencies did you need to be alert to?
Were there any challenges with third-party vendors?
•Who did you identify as key stakeholders? •When, why and for what purpose?
•How did you engage your stakeholders?
What were the roles of change management and
organizational communication?
What did you do to resolve the inevitable internal
conflict?
What role did your project sponsor play in the success
of your project?
What role did your project manager play in the
success of your project?
How did you ensure that your output would actually
be used post implementation?
Lessons Learned
Top Ten1. Utilize a project management
approach.
2. Invest in necessary work at the “initiation Phase” and, if possible, before developing the Project Charter.
3. Get project governance right from the start.
4. Carefully choose your sponsors and ensure they have an understanding of the role, a vision, and the capacity to engage.
Top Ten continued5. Engage organizational change
management resources and tools early in the project.
6. Define specific and realistic requirements that are measureable.
7. Realistically assess all resource requirements, specific tasks and time required to complete the activities.
Top Ten continued8. Retain a Project Manager who
reports to the Project Sponsor.
9. Ensure that your Project Manager knows the processes to secure external resources.
10.Communicate, Communicate, and Communicate!!
Tim Owens
Dr. Francis Remedios
Susanne Stushnoff
Ruby Théroux
Miles Weatherall
Thank you
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