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8/14/2019 Architecture and Roadmap
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Contents
Baseline Architecture
Target Architecture
Perfect Architecture
Big Assumptions
SAP Upgrade
SAP Upgrade Options
Project Prioritisation Arrangements
Critical Path
1
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Current Business Architecture
2
ENERGY INDUSTRY
INTERACTIONMETERING
MANAGEMENT &
OPERATIONAL
INFORMATION
THIRD PARTY SERVICES
INTEGRATION
CHANNELS
PRODUCT BILLING FINANCE
WORK MANAGEMENT
CUSTOMER SERVICES
SALES
MARKETING
INDUSTRY INTERACTION
PRODUCT BILLINGTHIRD PARTY SERVICES
INTEGRATION WORK MANAGEMENT
CUSTOMER SERVICECHANNELS
METERING MI & OI
FINANCE
SALES
MARKETING
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Future Architecture
6
INDUSTRY INTERACTION
PRODUCT BILLINGTHIRD PARTY SERVICES
INTEGRATION WORK MANAGEMENT
CUSTOMER SERVICECHANNELS
METERING MI & OI
FINANCE
SALES
MARKETING
Others
ICON/IXNSPA
Bank Wizard
Fuel Direct
QAS Experian
Payware
Weblogic
e*GateCTI
Telephony
Workbench
DOC/1 Internet
IVR
Others
HSS/Spark SAP
BI
Business
Objects
Genesys
MISAS
CRM
MI
Other
SAP
MIS
Others
BMSV
Others
Others
MIDAS
TAMI
CRM Future
SAP ERP 2005
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Perfect Architecture
7
INDUSTRY INTERACTION METERING MI & OI
PRODUCT BILLINGTHIRD PARTY SERVICES
INTEGRATION WORK MANAGEMENT
CUSTOMER SERVICECHANNELS
FINANCE
SALES
MARKETING
Integration System
CTI
System
Channel1
Insight System
CRM System
Finance System
Metering System
Industry System
Channel2
Channel3
Channel4
Channel5
Billing System
Service 1 Service 2 Service 3
Service 4 Service 5 Service 6
Management
Information
System
Operational
Information
System
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Big Assumptions
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SAP Upgrade
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SAP Upgrade Options
One System (Upgrade) or Two Systems (Re-implement & Migrate)
One System (Upgrade)
Delivered at less time and cost
Majority of re-engineering to occur after upgrade
Large re-engineering harder
Two Systems (Re-implement & Migrate)
Delivered at greater time and cost (more complex)
Re-engineering delivered on new system
Large re-engineering easier
Two Systems approach dependent on business requirements for re-engineering
being known in detail Upgrade Analysis shows Upgrade is easer than originally thought no show-
stoppers found so far
Upgrade Project thought to be 9-12 months, QG0 analysis due to finish
September
Upgrade project thought to be Change Plan and OTFresources/priorities required for SAP Upgrade Project to commence
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Project Prioritisation Arrangements
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Critical Path
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