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Running SAP DR Systems in the Cloud
Rob Bencks IT Director Harvey Building Products Rob.bencks@harveybp.com
Patrick Osterhaus President & CTO Protera Technologies Patrick@protera.biz
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Introduction
Protera Overview
Amazon Web Services (AWS) Overview
SAP on AWS Overview
SAP Deployment Models on the Cloud
SAP DR on the Cloud Overview
SAP DR Case Study - Harvey Building Products
Summary
References
Q&A
Agenda
4
Global IT Outsourcing Services organization Privately held. Formed in 1998 Presence in the Americas, Europe and Asia SAP Centric. SAP Certified in AMS, Hosting, Cloud & Mobile
Hosting and Support services 24/7 Helpdesk and operation support Hosting and cloud infrastructure services
Consulting Services Project planning and deployment Services Migrations, upgrades, consolidations
Strong partnerships with market leaders SAP, AWS, Verizon-Terremark
Protera Technologies
5
Protera On Demand Operational Platform
SAP Deployment Options
Application Management and Support Services - SLA
AWS Amazon Web
Services, Rapid Provisioning,
Scale up/down , Short term SLA
options
Data Center Virtualization
Dedicated Data Center and HW,
Rapid provisioning, performance
scalability
Outsourced Data Center
Dedicated Data Center and HW,
Custom built infrastructure
On Premise
Data Center Customer owns Data
Center and HW
Consumer
Business
E-commerce
Tens of millions of
active customer
accounts
Eight countries:
US, UK, Germany,
Japan, France, Canada,
China, Italy
Seller
Business
Sell on Amazon
Fulfillment Services
Amazon Webstore
Payment Solutions
Advertise on Amazon
IT Infrastructure
Business
Cloud computing
infrastructure for hosting
web-scale and enterprise
applications
Started in 2006
Hundreds of thousands of
customers in over 190
countries
Who is AWS?
AWS Global Infrastructure
Application Services
Networking
Deployment & Administration
Database Storage Compute
What is AWS?
9 Regions
25 Availability Zones
Continuous Expansion
AWS Global Infrastructure
$5.2B retail business
7,800 employees
A whole lot of servers
Every day, AWS adds
enough server capacity
to power that whole
$5B enterprise
In early 2012, AWS commissioned IDC to interview 11 organizations that deployed applications on AWS.
4X More Reliable and the Cost of On-Premise Infrastructure
The Amazon Virtual Private Cloud
[Amazon VPC] was a unique option that
offered an additional level of security and
an ability to integrate with other aspects of
our infrastructure.
Dr. Michael Miller, Head of HPC for R&D
Architected for Enterprise Security Requirements
On-Premises
$0 to get started
Pay as you go
1. Pay for Infrastructure as You Need It, Not up Front
Scale allows us to constantly
reduce our costs
We are comfortable running a high
volume, low margin business
We pass the savings along to
our customers in the form of
low prices
2. Lower Total Cost of IT
Self
Hosting
Waste
Customer
Dissatisfaction
Actual demand
Predicted Demand
Rigid Elastic
Actual demand
AWS
3. You Dont Need to Guess Capacity
On-Premises
Experiment Infrequently
Failure is expensive
Less Innovation
Experiment Often
Fail quickly at a low cost
More Innovation
$ Millions Nearly $0
4. Increase Innovation: Experiment Fast with Low Cost and Low Risk
Data Centers
Power
Cooling
Cabling
Networking
Racks
Servers
Storage
Labor Buy and install new hardware
Setup and configure new software
build or upgrade data centers
We take care of it So you dont have to
5. Get Rid of Undifferentiated Heavy Lifting
6. Go Global in Minutes
Pay as you Go Lower Overall Costs
Stop Guessing Capacity
Agility / Speed / Innovation
Avoid Undifferentiated Heavy Lifting
Go Global in Minutes
Private
Cloud X X X X X X
The Benefits Of Cloud Are Only Available In The Cloud
Active Directory
VMware Images
Network Configuration
Your Data
Your On-Premises Apps Your Data Centers
Users & Access Rules
VM Import/Export
Your Private Network
Our Storage
Your Cloud Apps
Direct Connect
VPC
IAM
Storage Gateway
Our Hybrid Focus: Tools to Support Hybrid IT Architectures
TCO Study for SAP on Amazon Web Services (AWS), VMS AG, May 10th 2012
RESEARCH FINDS THAT RUNNING
SAP ON AWS PROVIDES
COSTS SAVINGS
OF UP TO 69%
TCO Study for SAP: the Cost for On Premises Infrastructure
Whitepapers
SAP Notes
Support Information
Service Providers
SAP HANA One
Quick Start Guide
Developer Edition
Test Drives and
Sandboxes
http://aws.amazon.com/SAP
Where to Find SAP on AWS Resources
SAP Business Suite
ERP, CRM, SCM, PLM, SRM (any NetWeaver ABAP or Java based systems)
SAP Business All-in-One
SAP HANA version supported on AWS include:
SAP HANA One Business Edition (hourly pricing only)
SAP HANA One Developer Edition (free for development use)
SAP BusinessObjects Business Intelligence
SAP Rapid Deployment Solutions
SAP Afaria Mobile Device Management
SAP Note 1656099 - SAP on AWS: Supported products, platforms and landscapes
SAP Certified Solutions on AWS
Requirements for SAP on AWS
BYOL License model
AWS High Memory (m2.2xlarge and m2.4xlarge) instances
certified for production. Newly certified cc2.8xlarge 90K
SAPS!
All other instances types ok for non-production
Sizing is based on SAP Performance Measurements
Standards or SAPS.
Use SAP Quick-sizer*. AWS SAPS ratings are published in SAP Note 1588667
SAP on AWS Certification
Cloud Deployment of Production Landscapes
Zero IT Infrastructure Foot Print,
No CapEx, Pay what you use,
Packaged 2 and 3 tier landscapes,
All inclusive SLAs
Hybrid
Combination of AWS and on Premise resources
DevLab On-Demand
On-demand live Sbx/Tst Instances and SAP Image library services
Cloud Based DR Solutions
On Premise Landscape, Cloud DR solution
New Deployment Models for SAP on AWS
Geography of the DR systems
Close but not too close
Laws and regulatory concerns
RPO and RTO
How much time and data is lost?
Sizing of the DR systems
What size systems can be handled in AWS DR?
How big should DR be sized compared to the production system?
Connectivity and synchronization of the DR systems
How is this accomplished?
Testing the systems
How often can tests be run?
Typical DR Concerns
Multi-zones within each AWS region
Four regions in U.S.
One region in Europe, Two in Asia Pacific
One ITAR certified (GovCloud) Edge Location in U.S.
Customers prefer D/R in the same country as Production
Geography of DR Systems on AWS
Technology chosen for system synchronization affects RPO (Recovery Point Objective / data loss), examples:
DB log shipment
VERITAS VVR (Virtual Volume Replicator)
Shadow Copy
Process to change the network access to AWS drives the RTO (Recovery Time Objective)
Multiple options exist for RPO and RTO in AWS.
These are our standard SLAs:
4 hour RPO
2 hour RTO
RPO and RTO on AWS
Size of the system
Utilize the AWS High Memory (m2.4xlarge) instances
Recommended sizes of DR system
Driven by business requirements
We see from 50% from 100% of Production SAPS ratings
Sizing of DR Systems on AWS
Options for Connectivity in AWS for Cloud, Corporate On Premise, and Data Center:
Direct Connect
MPLS Circuit (through Edge Location)
AWS VPC (Virtual Private Connection)
Third party tools for synchronization can be utilized
Connectivity and Synchronization
Data synchronization is quiesced
Copy of the D/R system is completed
DR Test System started and interfaces and third-party products resumed
Additional application instances started (if needed)
Testing the Systems
System build Copy Production environment
Utilize AWS Import procedure
Connectivity from on-premise systems AWS VPC
Additional networking options
Building a DR System on AWS
Reverse the procedure of AWS System Build
Copy system out of AWS
Copy the live DR system in AWS
Utilize AWS Export Procedure
Build new Production system
Start log shipment to keep logs moving to new location
Once system is available apply all logs
Cutover to new system
Redirect all interfaces and third party products
Resume all operational activities (backups, monitoring, etc)
Returning Production back to Primary
Fast Deployment
Systems are created in minutes
Systems can be copied quickly
Simplification of DR testing
Systems can be kept in sync during DR testing
Numerous test copies can be created quickly
Networking
Highly available network from numerous carriers
Resiliency of environment
Systems are replicated in multi zones
Stability of environment
AWS is market leader with track record of innovating in a fast pace
Traditional DR vs. AWS DR
Test DR periodically with key business processes
Interface testing is customer specific
Amount of interfaces and type varies by customer
Sample of printing is a good idea
Third party products should be tested
DR Testing Best Practices
DR resources on AWS
Compute and storage services in AWS VPC (Virtual Private Cloud)
Connectivity from Primary Systems to AWS
Secure connectivity services
Synchronization procedures
Designed to meet RTO and RPO objectives
implementation of synchronization procedures
Management services
Administration of AWS services, connectivity and synchronization services
All inclusive Services
Monthly fixed cost for all inclusive SLA
Define cost for additional compute and storage units (SAPS / GB)
Service Level Agreement Structure
SAP Landscape
ECC 6.0
DB2 / Linux
1.6TB Database
750 users
Company Profile
Serving professional contractors and home builders since 1961, Harvey BP
manufactures its own line of windows, doors and patio rooms and is the premier
distributor of quality building products in the Northeast. Among the lines
distributed are vinyl siding, windows, roofing and doors, produced by such
industry- leading names as CertainTeed, Alcoa/Mastic, James Hardie, Tamko,
Therma-Tru and Andersen.
Geographies
HQ: Waltham, MA
33 distribution facilities across ME, NH, VT, MA, RI, CT, NY, PA, NJ
2 manufacturing plants MA, NH
SAP DR on AWS Case Study Harvey BP
Challenge
Required better SLAs for system up-time and Disaster Recovery
Required a fully hosted environment and a reliable disaster recovery site for
business continuity
Required an infrastructure that can support a multi-shift environment for
manufacturing plants and 24/7 e-business site for customers
Required a system response time not limited by the server distance from New England
Solution
On-Demand Hosting from Protera Technologies
DR services by Protera leveraging the AWS cloud platform
SAP DR on AWS Case Study Harvey BP
ECC 6.0
FICO, SD, MM, PP, PM, HCM & QM
DB2 / Linux
Users in Eastern time zone
750 SAP Users
On the Cloud deployment
Managed Cloud solution for SAP
Co-located in a Secure Tier III Data Center
State of the Art security, power and infrastructure flexibility
Around the clock monitoring
Built in backups and security procedures
SAP DR on AWS Case Study Harvey BP SAP Environment
40
SAP DR on AWS Case Study Harvey BP
MPLS circuit
Benefits
Complete DR solution of production environment
Business can test DR anytime
Reduction of the cost of operating a similar solution in a traditional data center
DR system is always available
SAP DR on AWS Case Study Harvey BP
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No Up-Front Capital Expense
Pay Only for What You Use
On-demand Services Easily Scale Up and Down
Improve Agility & Time-to-Market
Low Cost
Deploy
Managed Cloud Services Common Features
43
Increased operational agility, flexibility and scalability are significant
Cost savings can be significant too
DR systems on AWS offer unique benefits
Start with non-production systems
Size and complexity matter, as usually, not more, not less
Managing the relationship with the services provider is key
Key Learnings
Protera Technologies
http://www.protera.biz/disaster-recovery.php
http://www.protera.biz/contact-us.php
Amazon Web Services
http://aws.amazon.com/SAP
http://aws.amazon.com/enterprise-applications/sap/
TCO Study for SAP on Amazon Web Services (AWS), VMS AG, May 10th 2012
Learn More
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