Beth Noveck, Crowdsourcing Wisely Not Widely: The Next Generation of Citizen Engagement

Next Gen EngagementKrems, May 22, 2013

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Tech Driven Transformation

• Data Driven

• Leveraging Expertise

• Customer Service Focused

• Informed by Social Science

• Decentralized

• Network Native

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Outcome Oriented

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Outcome Oriented....The Bottom

Line

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Solving Public Problems?

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Gov 2.0

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New experimentation today with

crowdsourcing

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Eleven One

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Gov Still Looks Like This

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Engagement is Hard

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Engagement is Hard

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Deliberative “Religion”

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Mass-Based

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Civic

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Gov 3.0

• How do we move from deliberation to collaboration?

• How do we also move from crowdsourcing widely to crowdsourcing wisely?

• How do we create decentralized, progressive problem solving institutions?

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• Data

• Collaboration

• Insights from Social and Behavioral Sciences

• Agile Mindset

• Improving People’s Lives

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The GovLab aims to improve people’s lives by changing how we govern. The GovLab builds, studies and implements experimental, technology-enabled solutions that advance a collaborative, networked approach to re-inventing existing institutions and

processes of governance. Our work is predicated on two hypotheses: 1) Institutions that govern

themselves collaboratively solve problems faster; 2) Greater engagement leads to more legitimate governance and better solutions for citizens.

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Need Manageable Input not Democracy Theatre

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Finding Experts

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Finding Experts: How to Find Who Knows

What

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ExpertnetDesigning Process, Policy and Platform for Public Q&A

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Asking Questions

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Asking Questions: How to Create Incentives to Participate Manageably

and Meaningfully

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4      SOLUTION

Digital Canvas

to Ideate

WITH TEMPLATES!

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• What kinds of questions lend themselves to what kinds of answers?

• What are the impacts of networked decisionmaking on the organization and its citizens?

• How to increase institutional readiness to openness?

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Re:Governance Solving Complex Problems Requires New Platforms

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Knowledge Communities

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Making Data Useful

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Matching Skills and Needs

Matt Lisiecki, CommunityCompost ConnectWednesday, May 22, 13

Metrics 2.0

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“Without power and independence, a town may contain good subjects, but it

can have no active citizens.”DeTocqueville

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