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7/30/2019 BOS Buss Dev Serv Brochure
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Cityof
Los
Angeles
BureauofSanitation
BusinessDevelopmentServices
OUR MISSION IS TO PROTECT PUBLIC HEALTH AND THE ENVIRONMENT
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TABLE OF CONTENTS
BUSINESS DEVELOPMENT SERVICES ...2-5
EFFORTS TO FACILITATE BUSINESS DEVELOPMENT.6-9
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Objectives:. CompliancewithStateof
CaliforniaRecyclingLaws. CompliancewithLosAngeles. MunicipalCodes. ConstructionandDemolition
DebrisRecycling. AssignmentofResidential
RefuseandRecyclingCollectionService
******************************BusinessServices:. BrownfieldsTechnicalAssistance
Program. BusinessWasteAssessment and
TechnicalAssistanceProgram. GreenBusinessProgram. ConstructionandDemolition
(C&D)DebrisRecyclingProgram. RecyclingMarketDevelopment
Zone(RMDZ)Program. RestaurantFoodWaste
RecyclingProgram.
SolventsAutomotiveFlammableElectronics(SAFE)Centers
. UsedOilProgram
. ResidentialRefuse/RecyclingCollectionProgram
2134852210
Objectives:. CompliancewithFederalClean
WaterActRequirements. ComplianceWatershedandBeach
Protection******************************BusinessServices:. StandardUrbanStormwater
MitigationPlan(SUSMP)
2134827066(PublicCounter)
CITYOFLOSANGELESBUREAUOFSANITATION
BUSINESSDEVELOPMENT
SERVICES
Objectives:. CompliancewithFederalClean
WaterActRequirements. CompliancewithLosAngeles
MunicipalCodes. SewerDischarge
Characterization. SewerConveyanceCapacity. SewerOverflowPrevention. WastewaterTreatment
Capabilities******************************BusinessServices:.
Construction/Groundwater
SewerDischarge. Fats,Oil&GreaseRegulation. PermittoDischargeIndustrial
Wastewater. SewerService(usage)Charge. SewerConveyingCapacity.
SiteAuditsandAssessmentInformation
3233426200
CleanWaterProgram WatershedProgramSolidResourcesProgram
1
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BUREAU OF SANITATION
BUSINESS DEVELOPMENT SERVICES
2
BrownfieldsTechnicalAssistanceProgram(2134852210)
The City of Los Angeles Brownfields Program (Brownfields Program) is an interagency team
includingDepartmentofPublicWorks,CRA/LA (CommunityRedevelopmentAgencyoftheCityof
Los Angeles), the Community Development Department, and theMayors Office of Energy and
Environment. Under this program, staff from the Brownfields Resource Team (BRT) provides
financialandtechnicalassistance for investigation,remediationandredevelopmentofBrownfield
sites.Formoreinformation,visitthewebsiteat:
http://www.environmentla.org/brownfields/index.htm.
BusinessWasteAssessmentandTechnicalAssistanceProgram(2134853888)
TheBureauprovides freeassessmentsand technicalassistance in startingorexpanding recycling
programs.Servicesincludeidentifyingrecyclablematerials,helpingwithcollectionservicesandpeer
mentoring.Formoreinformationortechnicalassistancecontact(213)4853888oryoucanobtain
additionalinformationat:
http://www.lacitysan.org/solid_resources/recycling/services/office_recycling.htm.
ConstructionandDemolition(C&D)DebrisRecyclingProgram
(213485
3872)
The City requires building waste haulers and contractors to obtain
permits from the City and to haul their C&D waste only to certified
processing facilities. The Bureau will begin auditing the haulers and
contractors records to ensure that only certified
recyclers are used. For more information or technical
assistance contact (213) 4853872 or you can obtain
additionalinformationat:
http://www.lacitysan.org/solid_resources/recycling/services/cdrcycl.htm.
Construction/Contaminated
Groundwater
Discharge
to
the
Sewer
(3233426200)
Businesses that have difficulty complying with the requirements for discharging
contaminatedwater from construction and groundwater remediation sites to the
stormdrainsystemmayreceiveapermittodischargetotheCitysewersystemby
contactingtheBureauofSanitation,IndustrialWasteManagementDivisionat(323)
3426200.
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BUREAU OF SANITATION
BUSINESS DEVELOPMENT SERVICES
3
RecyclingMarketDevelopmentZone(RMDZ)Program(2134853884)
TheRMDZ
program
was
established
by
the
State
to
stimulate
recycling
based
manufacturing
businesses and createjobs. In 2003, the state reauthorized LosAngeles as a citywide zone. The
RMDZ Revolving Loan Program provides direct loans to businesses that use postconsumer or
secondarywastematerials tomanufacture new products. So far, the Citys RMDZ has provided
$11.5million in loans. Inaddition, theprogramoffers tax incentives, low interest financing,a35
percentelectricratereduction,employmenttrainingandbusinessassistance.Pleasecontact(213)
4853884 ifyourbusiness is interested inparticipating in thisprogram.Additional information is
availableat:
http://www.lacitysan.org/solid_resources/recycling/services/rmdz.htm
Fats,OilandGreaseControlProgram(3233426200)
Food service establishments located in the City of Los
Angeles are required to obtain an Industrial Wastewater
Permit prior to operating. Please contact the Bureaus
IndustrialWasteManagementDivisionat (323)3426200to
determineregulatoryrequirementsandobligations.
Permitto
Discharge
Industrial
Wastewater
(323
342
6200)
Businesses located in the City of Los Angeles with sewer
connections may be required to obtain an Industrial
Wastewater Permit. Please contact the Bureaus Industrial
WasteManagementDivisionat (323)3426200 todetermine
regulatoryrequirementsandobligations.
RestaurantFoodWasteRecyclingProgram(2134853858)
Privatewaste
haulers
are
given
an
incentive
to
recruit
restaurants
for
the
program.
The
haulers
then
traintherestaurantstaffinseparatingorganicfoodwastefromregulartrash,collectthefoodwaste
and transport it to facilities that process it into compost. More than 900 restaurants currently
participateintheprogram,diverting32,000tonsoffoodwasteannuallyfromtrash.Pleasecontact
(213)4853858ifyourbusinessisinterestedinparticipatinginthisprogram.Additionalinformation
isavailableat:
http://www.lacitysan.org/solid_resources/recycling/services/food.htm
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4
BUREAU OF SANITATION
BUSINESS DEVELOPMENT SERVICES
SewerageFacilitiesCharges(SFCs)(2134852423)
In many jurisdictions, this onetime fee for customers of the
sewer system is basedon the incremental cost of adding new
collection and treatment services. However, the City of Los
Angelesallowscustomerstobuy intotheequityofthesystem
thathasalreadybeenconstructed,which is lessexpensive.The
CityoffersapaymentplantobusinesseswithSFCsgreaterthan
$17,000sotheycanspreadthepaymentsoverfiveyears.Please
contactthe
Bureau
at
(213)
485
2423
ifyour
business
requires
assistance.
SewerConveyingCapacity(3233426220)
BusinesseswithlargeflowsrequestingtoconnecttothesewercancontacttheBureauofSanitation,
Wastewater Engineering Services Division at (323) 3426220 to determine if there is sufficient
capacityinthesewertoaccepttheirdischarge.Pleasevisitourwebsiteat:
http://engpermits.lacity.org/spermits.
SiteAuditsandAssessmentsInformation(3233426200)
Businessesthatconsiderlocating inCityofLosAngelescancontact
the Bureau of Sanitation to obtain information regarding past
business activities at specific addresses in the City. In addition,
interestedbusinesses/partiescangetpastrecordsand information
about industrial/commercial entities previously operating and
dischargingwastewaterunderpermits indifferent locations in the
City by calling the Bureau of Sanitation Industrial Waste
ManagementDivisionat(323)3426200
SolventsAutomotive
Flammable
Electronics
(S.A.F.E.)
Centers
(800
988
6942)
TheBureauhassixS.A.F.E.centers.TheConditionallyExemptSmallQuantityGenerationProgram
allowsbusinesseswishing todisposeof smallquantitiesof solvents, automotive, flammable and
electronicwastetodosoat theCitysS.A.F.E.centersbyappointment.Pleasecontact (800)988
6942forfurtherassistance.Additionalinformationisavailableat:
http://www.lacitysan.org/solid_resources/special/business_hazardous_waste/index.htm.
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5
BUREAU OF SANITATION
BUSINESS DEVELOPMENT SERVICES
StandardUrbanStormwaterManagementPlan(SUSMP)(2134853991)
The Stormwater National Pollutant Discharge Elimination System
(NPDES)Permitrequiresalldevelopmentsofacertainsizewithinthe
city to implement post construction BMPs (Best Management
Practices)tocapturethefirst3/4inchofrainoverthe24hourperiod
andkeepitonsiteforbeneficialuses.TheSUSMPplancheckensures
that this requirement is implementedaspartofalldevelopments in
the city. Please contact the Bureau of Sanitation Watershed
ProtectionDivision
at
(213)
485
3991
UsedOilProgram(8009886942)
TheBureaucollectsusedmotoroilat itsS.A.F.E.
centers, mobile Household Hazardous Waste
collectionevents,marinausedoilcollectionsite,
and certified oil recycling centers. The Bureau
assists businesses, such as service stations and
auto parts stores, to become certifiedwith the
Stateof
California
as
oil
recycling
centers.
Please
contact(800)9886942forassistance. Additional
informationisavailableat:
http://www.lacitysan.org/solid_resources/special/hhw/use_oil.htm.
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6
Fats,OilandGreaseControlProgram
BureauofSanitationrecentlyrevisedapolicythatresulted intheeliminationofgrease
interceptor requirements for bakeries, sandwich shops, and pizza parlors effective
August11,2010thatcouldresultinanannualsavingsof$15,000foreachestablishment.
ConstructionandContaminatedGroundwaterDischargeProgram
Businessesthatcannotdischargecontaminatedgroundwaterto
thestorm
drain
system
because
of
stringent
NPDES
permit
requirements thatmake it costprohibitive,maynowdischarge to
theCitysewersystem.
BureauofSanitationamended itspolicytoallow thedischarge
of contaminated groundwater from construction and remediation
sites into the sewer rather than the stormdrain.This significantly
reducesthegroundwatertreatmentcostforbusinesses.
HospitalityExpress
Permits
PartnershipswithLABuildingandSafetyandLACountyDepartmentofPublicHealthto
appoint casemanagers for each restaurant have resulted in a streamlined permitting
process,andreductioninbusinessdevelopmenttime.
RecyclingMarketDevelopmentZone(RMDZ)Program
The RMDZ program was established by the State to
stimulate recyclingbased manufacturing businesses and
createjobs.In2003,thestatereauthorizedLosAngelesasa
citywidezone.TheRMDZRevolvingLoanProgramprovides
directloans
to
businesses
that
use
post
consumer
or
secondarywastematerialstomanufacturenewproducts.So
far,theCitysRMDZhasprovided$11.5million in loans. In
addition, the program offers tax incentives, low interest
financing,a35percentelectricratereduction,employment
trainingandbusinessassistance.
BUREAU OF SANITATION
EFFORTS TO FACILITATE BUSINESS DEVELOPMENT
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PollutionPreventionAssistanceforBusinesses
Bureau of Sanitation organizes workshops to show businesses how to comply with
regulations,thereby,avoidingfinesandpenalties.
PollutionPrevention(P2)topicsarepresentedatworkshopsheldatleasttwiceayearfor
businesses,andEnvironmentalCompliance InspectorsdiscussP2during fieldaudits to
assistbusinesseswithhowtheycanbettermanagetheirwastes,andreducecosts.
Businesses thathave implementedP2practiceshave seen adecrease in rawmaterial
purchases, reduction inpretreatmentanddisposalofwastes, less laborandoperating
andmaintenance
costs,
and
reduction
in
water
and
energy
use.
Also,
some
businesses
have seen a reduction in insurance premiums, workers compensation costs, and
regulatorynoncompliance.
DentalOfficesandClinicsProgram
DentalOfficesandClinicsqualify for reduced inspectionandcontrol
feesbecauseofimplementingBestManagementPractices(BMP). USEPA
is currentlyproposing a rule to require eachdentaloffice and clinic to
installanamalgamseparatorwhichwillcost$35K. SincetheCitywasat
theforefront
and
has
an
exceptional
program,
it
is
anticipated
that
language will be drawn to exempt such programs from the amalgam
separatorrequirement.
ToxicOrganicsManagementPlan(TOMP)
Businessesthatrequestexemptionfrommonitoringfortoxicorganics(TO)arerequired
tohaveTOMPs.TheCitydevelopeda simplifiedTOMP forbusinesses so that theyno
longerhavetohireaconsultanttopreparetheTOMPanddonothavetopayalabfor
continuedlaboratorymonitoringforTO.
BUREAU OF SANITATION
EFFORTS TO FACILITATE BUSINESS DEVELOPMENT
WaiverfromMonitoringforUnexpectedPollutants
TheBureauof Sanitation exempts abusiness frommonitoring itswastewater for any
pollutant for which it demonstrates through sampling that the pollutant is neither
presentnorexpectedtobepresent.Thisresultsinareductionoflaboratorymonitoring
costs.
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StreamlinedPlanCheckandPermittingProcess
PlanCheckcompletedatthecounterinperson.
PlanChecktakeslessthanonehour.
Serviceavailablebyappointment.
Telephoneconsultsregardingplancheck,variance,andwaiveroptions.
Fieldengineeringinvestigationsconductedtoexpeditevarianceprocessing.
StaffserveascasemanagersandexpeditersinconjunctionwithLACountyDepartment
ofHealthServicesandLADepartmentofBuilding&Safety.
DelinquentFeeAssistance
CreditcardpaymentofIndustrialWasteFeesisavailablethroughBoardofPublicWorks
OfficeofAccounting.
Businesses can request a payment plan for industrialwastewater fees. Ifmore than
$5000, it ishandledbyOfficeof Finance and if less than $5000, it ishandledby the
collectionagency.
Onetimewaiverofdelinquentfeeforindustrialuserswithgoodpaymenthistory.
SewerService
Charges
Businessesthatdonotreturn90%oftheirwatertothesewercanreceiveadjustmentsto
theirSewerServiceChargetomoreaccuratelyreflecttheiruseofthesewersystem.
BUREAU OF SANITATION
EFFORTS TO FACILITATE BUSINESS DEVELOPMENT
ResidentialRefuseandRecyclingCollectionService
TheBureauprovidesresidentswithrefuseandrecyclingcollectionservices..Foranew
housingdevelopment,renovationofsinglefamilyhomesormultiplexes,ornewbuilding
construction that would result in additional dwelling units the Bureau can assist
businesses and or property owners in determining the correct refuse and recycling
collectionserviceprovider.TheBureauwouldalsoprovideplancheckfordevelopments
assigned
to
Bureau
collection
services
so
the
design
elements
of
the
development
are
certain to include considerations for traffic loads on the pavement design within a
planned/gated community, adequate turning radius for Bureau collection vehicles
servingtheunit(s),andarrangement/containmentofcollectioncontainersorbinsonthe
plannedsubjectproperty.
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SolventsAutomotiveFlammableElectronics(S.A.F.E.)Centers
TheBureauhassixS.A.F.E.centers.TheConditionally
Exempt SmallQuantity Generation Program allows
businesseswishing todisposeofsmallquantitiesof
solvents, automotive, flammable and electronic
waste to do so at the Citys SAFE centers by
appointment.
BusinessWasteAssessmentandTechnicalAssistanceProgram
TheBureauprovidesfreeassessmentsandtechnicalassistance instartingorexpanding
recycling programs. Services include identifying recyclable materials, helping with
collectionservicesandpeermentoring.
SurveystoImproveCustomerService
TheBureauofSanitation,aspartof itsStrategicPlan,conductssurveys to incorporate
thevoiceofourcustomersinthedeliveryofservices.Thesurveyisavailableat:
http://lacitysan.org/services/feedback/index.htm.
ExampleofNewBusinessAssistance
A consultant for a Chrysler Dealership looking to locate in the San Fernando Valley
recently requested assistance in dealing with stormwater runoff. The facility to be
acquiredhasaportionof roofopen,exposing theworkarea. In theeventof rainfall,
stormwaterwill come into contactwith the service area. Theonly floordrain in the
immediate area connects to the storm drain. To meet the Regional Water Quality
ControlBoardlimitations,apretreatmentsystemandnewfloordrainswouldhavetobe
installed.
Since
the
stormwater
flow
is
minimal,
and
only
during
wet
weather
conditions,
the Bureau of Sanitation Industrial Waste Management Division recommended the
consultant to disconnect the floor drain leading to the stormdrain and reroute the
connection intothe industrialclarifier. ThiswillsavetheChryslerdealershipanywhere
from$50100Kinunnecessarypretreatmentsystemsandbuiltincontrols.
BUREAU OF SANITATION
EFFORTS TO FACILITATE BUSINESS DEVELOPMENT
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ServiceRequestHotline
GeneralSanitationInformation
1800773CITY(2489)
As a covered entity under Title II of the Americans with Disabilities Act, the City of Los Angeles does not discriminate onthe basis of disability and, upon request, will provide reasonable accommodation to ensure equal access to its programs,services and activities.
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