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What is the next industrial threat
Can I overcome it Can I prepare for it
WHAT IS THIS TRAINING ABOUT
Emotional intelligence
What is Emotional Intelligence
ARE you As rational as you think
Do you react to how you feel without a Moments thought about the consequences
Do you trust your feelings and emotions
Do you trust your gut and doing only what you feel like
ALL this can be Costly or Profitable
Practicing emotional intelligence is not just about social skillsIt all starts with improving awareness of yourself others and your environment so you can Position yourself Optimally to achieve your goals
It is a cornerstone of success in any aspect of lifebull Improving your EQ is not just possible but imperativebull However it is not easy You need insight support and constant
reminders to help you manage your behaviours and form new good habits
As such we would like to offer access to our Business Development Coaching programs
Stress worries conflict
Efficiency Productivity
Physical health
Manager vs Leaders
Understanding the Behaviours
Emotional behaviours Factual The role in the work place
FINANCIAL
ECONOMIC
WORK
PERSONAL
TIME
The Work place becomes a Deadly breading ground for numerous emotional behavioural problems
FinancialWork
Personal
Stressful events and conditions at work and home have become a huge Health problem
(Resent studies (SAPA-DPA 2005-2014)Reports that work-related stress poses a huge problem)
It Claims
Dread disease 40Physical 29Psychological 31
Pressures are onTime Pressure ---- Meet deadlinesTo be successful ---- Have a smart job titleJob tasks ---- Staff reduction increased job loadFinancial restrictions ---- Cost of living
Work related incidents and accidents
44Are due to Physical
problems
Work related incidents and accidents
66 Accounts for
Psychological problems
The Problem
bullBurn out bullOverworkbullFinancial worriesbullPoor behaviours bull Lack of Knowledge
A large percentage of these problems can be slowed downbull By using preventative behaviour skills and techniquesbull To increase work productivity and emotional well- being
The Plan25 pointstrategy
Manager vs LeadersbullUnderstanding
behaviours
Conflict HandlingbullHow to deal with the most common reasons for conflict
Expanding on work culturesbullMaintaining ProductivitybullMoneybullManbullMachinebullManaging
(Personal Business Coach sessions available)
Non ndashVerbal Communicationbull93 non verbal
Identify a Scheme or a Plot ndash frequent excuses used
Repeated bad behaviour to take off work or frequently absent
Why a job was not done becausehelliphellip
Non-delivery of goods causes problems and results in a job not done
Code of Conductbull Develop behaviours
Address co-workersIt not what you say - its How
Dealing with ClientsPareto law
8020 80 of your revenue will come from 20 of your customers
5 GOLDEN RULESbull 5 RULES THAT MAKES OR BREAKS YOUR BUSINESS
5 Productivity
LessSTRESS
5 Golden habits of behavioursGolden Habits that will change your profits
5 habits
What is the next industrial threat
Can I overcome it Can I prepare for it
WHAT IS THIS TRAINING ABOUT
Emotional intelligence
What is Emotional Intelligence
ARE you As rational as you think
Do you react to how you feel without a Moments thought about the consequences
Do you trust your feelings and emotions
Do you trust your gut and doing only what you feel like
ALL this can be Costly or Profitable
Practicing emotional intelligence is not just about social skillsIt all starts with improving awareness of yourself others and your environment so you can Position yourself Optimally to achieve your goals
It is a cornerstone of success in any aspect of lifebull Improving your EQ is not just possible but imperativebull However it is not easy You need insight support and constant
reminders to help you manage your behaviours and form new good habits
As such we would like to offer access to our Business Development Coaching programs
Stress worries conflict
Efficiency Productivity
Physical health
Manager vs Leaders
Understanding the Behaviours
Emotional behaviours Factual The role in the work place
FINANCIAL
ECONOMIC
WORK
PERSONAL
TIME
The Work place becomes a Deadly breading ground for numerous emotional behavioural problems
FinancialWork
Personal
Stressful events and conditions at work and home have become a huge Health problem
(Resent studies (SAPA-DPA 2005-2014)Reports that work-related stress poses a huge problem)
It Claims
Dread disease 40Physical 29Psychological 31
Pressures are onTime Pressure ---- Meet deadlinesTo be successful ---- Have a smart job titleJob tasks ---- Staff reduction increased job loadFinancial restrictions ---- Cost of living
Work related incidents and accidents
44Are due to Physical
problems
Work related incidents and accidents
66 Accounts for
Psychological problems
The Problem
bullBurn out bullOverworkbullFinancial worriesbullPoor behaviours bull Lack of Knowledge
A large percentage of these problems can be slowed downbull By using preventative behaviour skills and techniquesbull To increase work productivity and emotional well- being
The Plan25 pointstrategy
Manager vs LeadersbullUnderstanding
behaviours
Conflict HandlingbullHow to deal with the most common reasons for conflict
Expanding on work culturesbullMaintaining ProductivitybullMoneybullManbullMachinebullManaging
(Personal Business Coach sessions available)
Non ndashVerbal Communicationbull93 non verbal
Identify a Scheme or a Plot ndash frequent excuses used
Repeated bad behaviour to take off work or frequently absent
Why a job was not done becausehelliphellip
Non-delivery of goods causes problems and results in a job not done
Code of Conductbull Develop behaviours
Address co-workersIt not what you say - its How
Dealing with ClientsPareto law
8020 80 of your revenue will come from 20 of your customers
5 GOLDEN RULESbull 5 RULES THAT MAKES OR BREAKS YOUR BUSINESS
5 Productivity
LessSTRESS
5 Golden habits of behavioursGolden Habits that will change your profits
5 habits
WHAT IS THIS TRAINING ABOUT
Emotional intelligence
What is Emotional Intelligence
ARE you As rational as you think
Do you react to how you feel without a Moments thought about the consequences
Do you trust your feelings and emotions
Do you trust your gut and doing only what you feel like
ALL this can be Costly or Profitable
Practicing emotional intelligence is not just about social skillsIt all starts with improving awareness of yourself others and your environment so you can Position yourself Optimally to achieve your goals
It is a cornerstone of success in any aspect of lifebull Improving your EQ is not just possible but imperativebull However it is not easy You need insight support and constant
reminders to help you manage your behaviours and form new good habits
As such we would like to offer access to our Business Development Coaching programs
Stress worries conflict
Efficiency Productivity
Physical health
Manager vs Leaders
Understanding the Behaviours
Emotional behaviours Factual The role in the work place
FINANCIAL
ECONOMIC
WORK
PERSONAL
TIME
The Work place becomes a Deadly breading ground for numerous emotional behavioural problems
FinancialWork
Personal
Stressful events and conditions at work and home have become a huge Health problem
(Resent studies (SAPA-DPA 2005-2014)Reports that work-related stress poses a huge problem)
It Claims
Dread disease 40Physical 29Psychological 31
Pressures are onTime Pressure ---- Meet deadlinesTo be successful ---- Have a smart job titleJob tasks ---- Staff reduction increased job loadFinancial restrictions ---- Cost of living
Work related incidents and accidents
44Are due to Physical
problems
Work related incidents and accidents
66 Accounts for
Psychological problems
The Problem
bullBurn out bullOverworkbullFinancial worriesbullPoor behaviours bull Lack of Knowledge
A large percentage of these problems can be slowed downbull By using preventative behaviour skills and techniquesbull To increase work productivity and emotional well- being
The Plan25 pointstrategy
Manager vs LeadersbullUnderstanding
behaviours
Conflict HandlingbullHow to deal with the most common reasons for conflict
Expanding on work culturesbullMaintaining ProductivitybullMoneybullManbullMachinebullManaging
(Personal Business Coach sessions available)
Non ndashVerbal Communicationbull93 non verbal
Identify a Scheme or a Plot ndash frequent excuses used
Repeated bad behaviour to take off work or frequently absent
Why a job was not done becausehelliphellip
Non-delivery of goods causes problems and results in a job not done
Code of Conductbull Develop behaviours
Address co-workersIt not what you say - its How
Dealing with ClientsPareto law
8020 80 of your revenue will come from 20 of your customers
5 GOLDEN RULESbull 5 RULES THAT MAKES OR BREAKS YOUR BUSINESS
5 Productivity
LessSTRESS
5 Golden habits of behavioursGolden Habits that will change your profits
5 habits
ARE you As rational as you think
Do you react to how you feel without a Moments thought about the consequences
Do you trust your feelings and emotions
Do you trust your gut and doing only what you feel like
ALL this can be Costly or Profitable
Practicing emotional intelligence is not just about social skillsIt all starts with improving awareness of yourself others and your environment so you can Position yourself Optimally to achieve your goals
It is a cornerstone of success in any aspect of lifebull Improving your EQ is not just possible but imperativebull However it is not easy You need insight support and constant
reminders to help you manage your behaviours and form new good habits
As such we would like to offer access to our Business Development Coaching programs
Stress worries conflict
Efficiency Productivity
Physical health
Manager vs Leaders
Understanding the Behaviours
Emotional behaviours Factual The role in the work place
FINANCIAL
ECONOMIC
WORK
PERSONAL
TIME
The Work place becomes a Deadly breading ground for numerous emotional behavioural problems
FinancialWork
Personal
Stressful events and conditions at work and home have become a huge Health problem
(Resent studies (SAPA-DPA 2005-2014)Reports that work-related stress poses a huge problem)
It Claims
Dread disease 40Physical 29Psychological 31
Pressures are onTime Pressure ---- Meet deadlinesTo be successful ---- Have a smart job titleJob tasks ---- Staff reduction increased job loadFinancial restrictions ---- Cost of living
Work related incidents and accidents
44Are due to Physical
problems
Work related incidents and accidents
66 Accounts for
Psychological problems
The Problem
bullBurn out bullOverworkbullFinancial worriesbullPoor behaviours bull Lack of Knowledge
A large percentage of these problems can be slowed downbull By using preventative behaviour skills and techniquesbull To increase work productivity and emotional well- being
The Plan25 pointstrategy
Manager vs LeadersbullUnderstanding
behaviours
Conflict HandlingbullHow to deal with the most common reasons for conflict
Expanding on work culturesbullMaintaining ProductivitybullMoneybullManbullMachinebullManaging
(Personal Business Coach sessions available)
Non ndashVerbal Communicationbull93 non verbal
Identify a Scheme or a Plot ndash frequent excuses used
Repeated bad behaviour to take off work or frequently absent
Why a job was not done becausehelliphellip
Non-delivery of goods causes problems and results in a job not done
Code of Conductbull Develop behaviours
Address co-workersIt not what you say - its How
Dealing with ClientsPareto law
8020 80 of your revenue will come from 20 of your customers
5 GOLDEN RULESbull 5 RULES THAT MAKES OR BREAKS YOUR BUSINESS
5 Productivity
LessSTRESS
5 Golden habits of behavioursGolden Habits that will change your profits
5 habits
Practicing emotional intelligence is not just about social skillsIt all starts with improving awareness of yourself others and your environment so you can Position yourself Optimally to achieve your goals
It is a cornerstone of success in any aspect of lifebull Improving your EQ is not just possible but imperativebull However it is not easy You need insight support and constant
reminders to help you manage your behaviours and form new good habits
As such we would like to offer access to our Business Development Coaching programs
Stress worries conflict
Efficiency Productivity
Physical health
Manager vs Leaders
Understanding the Behaviours
Emotional behaviours Factual The role in the work place
FINANCIAL
ECONOMIC
WORK
PERSONAL
TIME
The Work place becomes a Deadly breading ground for numerous emotional behavioural problems
FinancialWork
Personal
Stressful events and conditions at work and home have become a huge Health problem
(Resent studies (SAPA-DPA 2005-2014)Reports that work-related stress poses a huge problem)
It Claims
Dread disease 40Physical 29Psychological 31
Pressures are onTime Pressure ---- Meet deadlinesTo be successful ---- Have a smart job titleJob tasks ---- Staff reduction increased job loadFinancial restrictions ---- Cost of living
Work related incidents and accidents
44Are due to Physical
problems
Work related incidents and accidents
66 Accounts for
Psychological problems
The Problem
bullBurn out bullOverworkbullFinancial worriesbullPoor behaviours bull Lack of Knowledge
A large percentage of these problems can be slowed downbull By using preventative behaviour skills and techniquesbull To increase work productivity and emotional well- being
The Plan25 pointstrategy
Manager vs LeadersbullUnderstanding
behaviours
Conflict HandlingbullHow to deal with the most common reasons for conflict
Expanding on work culturesbullMaintaining ProductivitybullMoneybullManbullMachinebullManaging
(Personal Business Coach sessions available)
Non ndashVerbal Communicationbull93 non verbal
Identify a Scheme or a Plot ndash frequent excuses used
Repeated bad behaviour to take off work or frequently absent
Why a job was not done becausehelliphellip
Non-delivery of goods causes problems and results in a job not done
Code of Conductbull Develop behaviours
Address co-workersIt not what you say - its How
Dealing with ClientsPareto law
8020 80 of your revenue will come from 20 of your customers
5 GOLDEN RULESbull 5 RULES THAT MAKES OR BREAKS YOUR BUSINESS
5 Productivity
LessSTRESS
5 Golden habits of behavioursGolden Habits that will change your profits
5 habits
It is a cornerstone of success in any aspect of lifebull Improving your EQ is not just possible but imperativebull However it is not easy You need insight support and constant
reminders to help you manage your behaviours and form new good habits
As such we would like to offer access to our Business Development Coaching programs
Stress worries conflict
Efficiency Productivity
Physical health
Manager vs Leaders
Understanding the Behaviours
Emotional behaviours Factual The role in the work place
FINANCIAL
ECONOMIC
WORK
PERSONAL
TIME
The Work place becomes a Deadly breading ground for numerous emotional behavioural problems
FinancialWork
Personal
Stressful events and conditions at work and home have become a huge Health problem
(Resent studies (SAPA-DPA 2005-2014)Reports that work-related stress poses a huge problem)
It Claims
Dread disease 40Physical 29Psychological 31
Pressures are onTime Pressure ---- Meet deadlinesTo be successful ---- Have a smart job titleJob tasks ---- Staff reduction increased job loadFinancial restrictions ---- Cost of living
Work related incidents and accidents
44Are due to Physical
problems
Work related incidents and accidents
66 Accounts for
Psychological problems
The Problem
bullBurn out bullOverworkbullFinancial worriesbullPoor behaviours bull Lack of Knowledge
A large percentage of these problems can be slowed downbull By using preventative behaviour skills and techniquesbull To increase work productivity and emotional well- being
The Plan25 pointstrategy
Manager vs LeadersbullUnderstanding
behaviours
Conflict HandlingbullHow to deal with the most common reasons for conflict
Expanding on work culturesbullMaintaining ProductivitybullMoneybullManbullMachinebullManaging
(Personal Business Coach sessions available)
Non ndashVerbal Communicationbull93 non verbal
Identify a Scheme or a Plot ndash frequent excuses used
Repeated bad behaviour to take off work or frequently absent
Why a job was not done becausehelliphellip
Non-delivery of goods causes problems and results in a job not done
Code of Conductbull Develop behaviours
Address co-workersIt not what you say - its How
Dealing with ClientsPareto law
8020 80 of your revenue will come from 20 of your customers
5 GOLDEN RULESbull 5 RULES THAT MAKES OR BREAKS YOUR BUSINESS
5 Productivity
LessSTRESS
5 Golden habits of behavioursGolden Habits that will change your profits
5 habits
As such we would like to offer access to our Business Development Coaching programs
Stress worries conflict
Efficiency Productivity
Physical health
Manager vs Leaders
Understanding the Behaviours
Emotional behaviours Factual The role in the work place
FINANCIAL
ECONOMIC
WORK
PERSONAL
TIME
The Work place becomes a Deadly breading ground for numerous emotional behavioural problems
FinancialWork
Personal
Stressful events and conditions at work and home have become a huge Health problem
(Resent studies (SAPA-DPA 2005-2014)Reports that work-related stress poses a huge problem)
It Claims
Dread disease 40Physical 29Psychological 31
Pressures are onTime Pressure ---- Meet deadlinesTo be successful ---- Have a smart job titleJob tasks ---- Staff reduction increased job loadFinancial restrictions ---- Cost of living
Work related incidents and accidents
44Are due to Physical
problems
Work related incidents and accidents
66 Accounts for
Psychological problems
The Problem
bullBurn out bullOverworkbullFinancial worriesbullPoor behaviours bull Lack of Knowledge
A large percentage of these problems can be slowed downbull By using preventative behaviour skills and techniquesbull To increase work productivity and emotional well- being
The Plan25 pointstrategy
Manager vs LeadersbullUnderstanding
behaviours
Conflict HandlingbullHow to deal with the most common reasons for conflict
Expanding on work culturesbullMaintaining ProductivitybullMoneybullManbullMachinebullManaging
(Personal Business Coach sessions available)
Non ndashVerbal Communicationbull93 non verbal
Identify a Scheme or a Plot ndash frequent excuses used
Repeated bad behaviour to take off work or frequently absent
Why a job was not done becausehelliphellip
Non-delivery of goods causes problems and results in a job not done
Code of Conductbull Develop behaviours
Address co-workersIt not what you say - its How
Dealing with ClientsPareto law
8020 80 of your revenue will come from 20 of your customers
5 GOLDEN RULESbull 5 RULES THAT MAKES OR BREAKS YOUR BUSINESS
5 Productivity
LessSTRESS
5 Golden habits of behavioursGolden Habits that will change your profits
5 habits
Manager vs Leaders
Understanding the Behaviours
Emotional behaviours Factual The role in the work place
FINANCIAL
ECONOMIC
WORK
PERSONAL
TIME
The Work place becomes a Deadly breading ground for numerous emotional behavioural problems
FinancialWork
Personal
Stressful events and conditions at work and home have become a huge Health problem
(Resent studies (SAPA-DPA 2005-2014)Reports that work-related stress poses a huge problem)
It Claims
Dread disease 40Physical 29Psychological 31
Pressures are onTime Pressure ---- Meet deadlinesTo be successful ---- Have a smart job titleJob tasks ---- Staff reduction increased job loadFinancial restrictions ---- Cost of living
Work related incidents and accidents
44Are due to Physical
problems
Work related incidents and accidents
66 Accounts for
Psychological problems
The Problem
bullBurn out bullOverworkbullFinancial worriesbullPoor behaviours bull Lack of Knowledge
A large percentage of these problems can be slowed downbull By using preventative behaviour skills and techniquesbull To increase work productivity and emotional well- being
The Plan25 pointstrategy
Manager vs LeadersbullUnderstanding
behaviours
Conflict HandlingbullHow to deal with the most common reasons for conflict
Expanding on work culturesbullMaintaining ProductivitybullMoneybullManbullMachinebullManaging
(Personal Business Coach sessions available)
Non ndashVerbal Communicationbull93 non verbal
Identify a Scheme or a Plot ndash frequent excuses used
Repeated bad behaviour to take off work or frequently absent
Why a job was not done becausehelliphellip
Non-delivery of goods causes problems and results in a job not done
Code of Conductbull Develop behaviours
Address co-workersIt not what you say - its How
Dealing with ClientsPareto law
8020 80 of your revenue will come from 20 of your customers
5 GOLDEN RULESbull 5 RULES THAT MAKES OR BREAKS YOUR BUSINESS
5 Productivity
LessSTRESS
5 Golden habits of behavioursGolden Habits that will change your profits
5 habits
Emotional behaviours Factual The role in the work place
FINANCIAL
ECONOMIC
WORK
PERSONAL
TIME
The Work place becomes a Deadly breading ground for numerous emotional behavioural problems
FinancialWork
Personal
Stressful events and conditions at work and home have become a huge Health problem
(Resent studies (SAPA-DPA 2005-2014)Reports that work-related stress poses a huge problem)
It Claims
Dread disease 40Physical 29Psychological 31
Pressures are onTime Pressure ---- Meet deadlinesTo be successful ---- Have a smart job titleJob tasks ---- Staff reduction increased job loadFinancial restrictions ---- Cost of living
Work related incidents and accidents
44Are due to Physical
problems
Work related incidents and accidents
66 Accounts for
Psychological problems
The Problem
bullBurn out bullOverworkbullFinancial worriesbullPoor behaviours bull Lack of Knowledge
A large percentage of these problems can be slowed downbull By using preventative behaviour skills and techniquesbull To increase work productivity and emotional well- being
The Plan25 pointstrategy
Manager vs LeadersbullUnderstanding
behaviours
Conflict HandlingbullHow to deal with the most common reasons for conflict
Expanding on work culturesbullMaintaining ProductivitybullMoneybullManbullMachinebullManaging
(Personal Business Coach sessions available)
Non ndashVerbal Communicationbull93 non verbal
Identify a Scheme or a Plot ndash frequent excuses used
Repeated bad behaviour to take off work or frequently absent
Why a job was not done becausehelliphellip
Non-delivery of goods causes problems and results in a job not done
Code of Conductbull Develop behaviours
Address co-workersIt not what you say - its How
Dealing with ClientsPareto law
8020 80 of your revenue will come from 20 of your customers
5 GOLDEN RULESbull 5 RULES THAT MAKES OR BREAKS YOUR BUSINESS
5 Productivity
LessSTRESS
5 Golden habits of behavioursGolden Habits that will change your profits
5 habits
The Work place becomes a Deadly breading ground for numerous emotional behavioural problems
FinancialWork
Personal
Stressful events and conditions at work and home have become a huge Health problem
(Resent studies (SAPA-DPA 2005-2014)Reports that work-related stress poses a huge problem)
It Claims
Dread disease 40Physical 29Psychological 31
Pressures are onTime Pressure ---- Meet deadlinesTo be successful ---- Have a smart job titleJob tasks ---- Staff reduction increased job loadFinancial restrictions ---- Cost of living
Work related incidents and accidents
44Are due to Physical
problems
Work related incidents and accidents
66 Accounts for
Psychological problems
The Problem
bullBurn out bullOverworkbullFinancial worriesbullPoor behaviours bull Lack of Knowledge
A large percentage of these problems can be slowed downbull By using preventative behaviour skills and techniquesbull To increase work productivity and emotional well- being
The Plan25 pointstrategy
Manager vs LeadersbullUnderstanding
behaviours
Conflict HandlingbullHow to deal with the most common reasons for conflict
Expanding on work culturesbullMaintaining ProductivitybullMoneybullManbullMachinebullManaging
(Personal Business Coach sessions available)
Non ndashVerbal Communicationbull93 non verbal
Identify a Scheme or a Plot ndash frequent excuses used
Repeated bad behaviour to take off work or frequently absent
Why a job was not done becausehelliphellip
Non-delivery of goods causes problems and results in a job not done
Code of Conductbull Develop behaviours
Address co-workersIt not what you say - its How
Dealing with ClientsPareto law
8020 80 of your revenue will come from 20 of your customers
5 GOLDEN RULESbull 5 RULES THAT MAKES OR BREAKS YOUR BUSINESS
5 Productivity
LessSTRESS
5 Golden habits of behavioursGolden Habits that will change your profits
5 habits
Stressful events and conditions at work and home have become a huge Health problem
(Resent studies (SAPA-DPA 2005-2014)Reports that work-related stress poses a huge problem)
It Claims
Dread disease 40Physical 29Psychological 31
Pressures are onTime Pressure ---- Meet deadlinesTo be successful ---- Have a smart job titleJob tasks ---- Staff reduction increased job loadFinancial restrictions ---- Cost of living
Work related incidents and accidents
44Are due to Physical
problems
Work related incidents and accidents
66 Accounts for
Psychological problems
The Problem
bullBurn out bullOverworkbullFinancial worriesbullPoor behaviours bull Lack of Knowledge
A large percentage of these problems can be slowed downbull By using preventative behaviour skills and techniquesbull To increase work productivity and emotional well- being
The Plan25 pointstrategy
Manager vs LeadersbullUnderstanding
behaviours
Conflict HandlingbullHow to deal with the most common reasons for conflict
Expanding on work culturesbullMaintaining ProductivitybullMoneybullManbullMachinebullManaging
(Personal Business Coach sessions available)
Non ndashVerbal Communicationbull93 non verbal
Identify a Scheme or a Plot ndash frequent excuses used
Repeated bad behaviour to take off work or frequently absent
Why a job was not done becausehelliphellip
Non-delivery of goods causes problems and results in a job not done
Code of Conductbull Develop behaviours
Address co-workersIt not what you say - its How
Dealing with ClientsPareto law
8020 80 of your revenue will come from 20 of your customers
5 GOLDEN RULESbull 5 RULES THAT MAKES OR BREAKS YOUR BUSINESS
5 Productivity
LessSTRESS
5 Golden habits of behavioursGolden Habits that will change your profits
5 habits
It Claims
Dread disease 40Physical 29Psychological 31
Pressures are onTime Pressure ---- Meet deadlinesTo be successful ---- Have a smart job titleJob tasks ---- Staff reduction increased job loadFinancial restrictions ---- Cost of living
Work related incidents and accidents
44Are due to Physical
problems
Work related incidents and accidents
66 Accounts for
Psychological problems
The Problem
bullBurn out bullOverworkbullFinancial worriesbullPoor behaviours bull Lack of Knowledge
A large percentage of these problems can be slowed downbull By using preventative behaviour skills and techniquesbull To increase work productivity and emotional well- being
The Plan25 pointstrategy
Manager vs LeadersbullUnderstanding
behaviours
Conflict HandlingbullHow to deal with the most common reasons for conflict
Expanding on work culturesbullMaintaining ProductivitybullMoneybullManbullMachinebullManaging
(Personal Business Coach sessions available)
Non ndashVerbal Communicationbull93 non verbal
Identify a Scheme or a Plot ndash frequent excuses used
Repeated bad behaviour to take off work or frequently absent
Why a job was not done becausehelliphellip
Non-delivery of goods causes problems and results in a job not done
Code of Conductbull Develop behaviours
Address co-workersIt not what you say - its How
Dealing with ClientsPareto law
8020 80 of your revenue will come from 20 of your customers
5 GOLDEN RULESbull 5 RULES THAT MAKES OR BREAKS YOUR BUSINESS
5 Productivity
LessSTRESS
5 Golden habits of behavioursGolden Habits that will change your profits
5 habits
Pressures are onTime Pressure ---- Meet deadlinesTo be successful ---- Have a smart job titleJob tasks ---- Staff reduction increased job loadFinancial restrictions ---- Cost of living
Work related incidents and accidents
44Are due to Physical
problems
Work related incidents and accidents
66 Accounts for
Psychological problems
The Problem
bullBurn out bullOverworkbullFinancial worriesbullPoor behaviours bull Lack of Knowledge
A large percentage of these problems can be slowed downbull By using preventative behaviour skills and techniquesbull To increase work productivity and emotional well- being
The Plan25 pointstrategy
Manager vs LeadersbullUnderstanding
behaviours
Conflict HandlingbullHow to deal with the most common reasons for conflict
Expanding on work culturesbullMaintaining ProductivitybullMoneybullManbullMachinebullManaging
(Personal Business Coach sessions available)
Non ndashVerbal Communicationbull93 non verbal
Identify a Scheme or a Plot ndash frequent excuses used
Repeated bad behaviour to take off work or frequently absent
Why a job was not done becausehelliphellip
Non-delivery of goods causes problems and results in a job not done
Code of Conductbull Develop behaviours
Address co-workersIt not what you say - its How
Dealing with ClientsPareto law
8020 80 of your revenue will come from 20 of your customers
5 GOLDEN RULESbull 5 RULES THAT MAKES OR BREAKS YOUR BUSINESS
5 Productivity
LessSTRESS
5 Golden habits of behavioursGolden Habits that will change your profits
5 habits
Work related incidents and accidents
44Are due to Physical
problems
Work related incidents and accidents
66 Accounts for
Psychological problems
The Problem
bullBurn out bullOverworkbullFinancial worriesbullPoor behaviours bull Lack of Knowledge
A large percentage of these problems can be slowed downbull By using preventative behaviour skills and techniquesbull To increase work productivity and emotional well- being
The Plan25 pointstrategy
Manager vs LeadersbullUnderstanding
behaviours
Conflict HandlingbullHow to deal with the most common reasons for conflict
Expanding on work culturesbullMaintaining ProductivitybullMoneybullManbullMachinebullManaging
(Personal Business Coach sessions available)
Non ndashVerbal Communicationbull93 non verbal
Identify a Scheme or a Plot ndash frequent excuses used
Repeated bad behaviour to take off work or frequently absent
Why a job was not done becausehelliphellip
Non-delivery of goods causes problems and results in a job not done
Code of Conductbull Develop behaviours
Address co-workersIt not what you say - its How
Dealing with ClientsPareto law
8020 80 of your revenue will come from 20 of your customers
5 GOLDEN RULESbull 5 RULES THAT MAKES OR BREAKS YOUR BUSINESS
5 Productivity
LessSTRESS
5 Golden habits of behavioursGolden Habits that will change your profits
5 habits
Work related incidents and accidents
66 Accounts for
Psychological problems
The Problem
bullBurn out bullOverworkbullFinancial worriesbullPoor behaviours bull Lack of Knowledge
A large percentage of these problems can be slowed downbull By using preventative behaviour skills and techniquesbull To increase work productivity and emotional well- being
The Plan25 pointstrategy
Manager vs LeadersbullUnderstanding
behaviours
Conflict HandlingbullHow to deal with the most common reasons for conflict
Expanding on work culturesbullMaintaining ProductivitybullMoneybullManbullMachinebullManaging
(Personal Business Coach sessions available)
Non ndashVerbal Communicationbull93 non verbal
Identify a Scheme or a Plot ndash frequent excuses used
Repeated bad behaviour to take off work or frequently absent
Why a job was not done becausehelliphellip
Non-delivery of goods causes problems and results in a job not done
Code of Conductbull Develop behaviours
Address co-workersIt not what you say - its How
Dealing with ClientsPareto law
8020 80 of your revenue will come from 20 of your customers
5 GOLDEN RULESbull 5 RULES THAT MAKES OR BREAKS YOUR BUSINESS
5 Productivity
LessSTRESS
5 Golden habits of behavioursGolden Habits that will change your profits
5 habits
The Problem
bullBurn out bullOverworkbullFinancial worriesbullPoor behaviours bull Lack of Knowledge
A large percentage of these problems can be slowed downbull By using preventative behaviour skills and techniquesbull To increase work productivity and emotional well- being
The Plan25 pointstrategy
Manager vs LeadersbullUnderstanding
behaviours
Conflict HandlingbullHow to deal with the most common reasons for conflict
Expanding on work culturesbullMaintaining ProductivitybullMoneybullManbullMachinebullManaging
(Personal Business Coach sessions available)
Non ndashVerbal Communicationbull93 non verbal
Identify a Scheme or a Plot ndash frequent excuses used
Repeated bad behaviour to take off work or frequently absent
Why a job was not done becausehelliphellip
Non-delivery of goods causes problems and results in a job not done
Code of Conductbull Develop behaviours
Address co-workersIt not what you say - its How
Dealing with ClientsPareto law
8020 80 of your revenue will come from 20 of your customers
5 GOLDEN RULESbull 5 RULES THAT MAKES OR BREAKS YOUR BUSINESS
5 Productivity
LessSTRESS
5 Golden habits of behavioursGolden Habits that will change your profits
5 habits
A large percentage of these problems can be slowed downbull By using preventative behaviour skills and techniquesbull To increase work productivity and emotional well- being
The Plan25 pointstrategy
Manager vs LeadersbullUnderstanding
behaviours
Conflict HandlingbullHow to deal with the most common reasons for conflict
Expanding on work culturesbullMaintaining ProductivitybullMoneybullManbullMachinebullManaging
(Personal Business Coach sessions available)
Non ndashVerbal Communicationbull93 non verbal
Identify a Scheme or a Plot ndash frequent excuses used
Repeated bad behaviour to take off work or frequently absent
Why a job was not done becausehelliphellip
Non-delivery of goods causes problems and results in a job not done
Code of Conductbull Develop behaviours
Address co-workersIt not what you say - its How
Dealing with ClientsPareto law
8020 80 of your revenue will come from 20 of your customers
5 GOLDEN RULESbull 5 RULES THAT MAKES OR BREAKS YOUR BUSINESS
5 Productivity
LessSTRESS
5 Golden habits of behavioursGolden Habits that will change your profits
5 habits
The Plan25 pointstrategy
Manager vs LeadersbullUnderstanding
behaviours
Conflict HandlingbullHow to deal with the most common reasons for conflict
Expanding on work culturesbullMaintaining ProductivitybullMoneybullManbullMachinebullManaging
(Personal Business Coach sessions available)
Non ndashVerbal Communicationbull93 non verbal
Identify a Scheme or a Plot ndash frequent excuses used
Repeated bad behaviour to take off work or frequently absent
Why a job was not done becausehelliphellip
Non-delivery of goods causes problems and results in a job not done
Code of Conductbull Develop behaviours
Address co-workersIt not what you say - its How
Dealing with ClientsPareto law
8020 80 of your revenue will come from 20 of your customers
5 GOLDEN RULESbull 5 RULES THAT MAKES OR BREAKS YOUR BUSINESS
5 Productivity
LessSTRESS
5 Golden habits of behavioursGolden Habits that will change your profits
5 habits
Manager vs LeadersbullUnderstanding
behaviours
Conflict HandlingbullHow to deal with the most common reasons for conflict
Expanding on work culturesbullMaintaining ProductivitybullMoneybullManbullMachinebullManaging
(Personal Business Coach sessions available)
Non ndashVerbal Communicationbull93 non verbal
Identify a Scheme or a Plot ndash frequent excuses used
Repeated bad behaviour to take off work or frequently absent
Why a job was not done becausehelliphellip
Non-delivery of goods causes problems and results in a job not done
Code of Conductbull Develop behaviours
Address co-workersIt not what you say - its How
Dealing with ClientsPareto law
8020 80 of your revenue will come from 20 of your customers
5 GOLDEN RULESbull 5 RULES THAT MAKES OR BREAKS YOUR BUSINESS
5 Productivity
LessSTRESS
5 Golden habits of behavioursGolden Habits that will change your profits
5 habits
Conflict HandlingbullHow to deal with the most common reasons for conflict
Expanding on work culturesbullMaintaining ProductivitybullMoneybullManbullMachinebullManaging
(Personal Business Coach sessions available)
Non ndashVerbal Communicationbull93 non verbal
Identify a Scheme or a Plot ndash frequent excuses used
Repeated bad behaviour to take off work or frequently absent
Why a job was not done becausehelliphellip
Non-delivery of goods causes problems and results in a job not done
Code of Conductbull Develop behaviours
Address co-workersIt not what you say - its How
Dealing with ClientsPareto law
8020 80 of your revenue will come from 20 of your customers
5 GOLDEN RULESbull 5 RULES THAT MAKES OR BREAKS YOUR BUSINESS
5 Productivity
LessSTRESS
5 Golden habits of behavioursGolden Habits that will change your profits
5 habits
Expanding on work culturesbullMaintaining ProductivitybullMoneybullManbullMachinebullManaging
(Personal Business Coach sessions available)
Non ndashVerbal Communicationbull93 non verbal
Identify a Scheme or a Plot ndash frequent excuses used
Repeated bad behaviour to take off work or frequently absent
Why a job was not done becausehelliphellip
Non-delivery of goods causes problems and results in a job not done
Code of Conductbull Develop behaviours
Address co-workersIt not what you say - its How
Dealing with ClientsPareto law
8020 80 of your revenue will come from 20 of your customers
5 GOLDEN RULESbull 5 RULES THAT MAKES OR BREAKS YOUR BUSINESS
5 Productivity
LessSTRESS
5 Golden habits of behavioursGolden Habits that will change your profits
5 habits
Non ndashVerbal Communicationbull93 non verbal
Identify a Scheme or a Plot ndash frequent excuses used
Repeated bad behaviour to take off work or frequently absent
Why a job was not done becausehelliphellip
Non-delivery of goods causes problems and results in a job not done
Code of Conductbull Develop behaviours
Address co-workersIt not what you say - its How
Dealing with ClientsPareto law
8020 80 of your revenue will come from 20 of your customers
5 GOLDEN RULESbull 5 RULES THAT MAKES OR BREAKS YOUR BUSINESS
5 Productivity
LessSTRESS
5 Golden habits of behavioursGolden Habits that will change your profits
5 habits
Identify a Scheme or a Plot ndash frequent excuses used
Repeated bad behaviour to take off work or frequently absent
Why a job was not done becausehelliphellip
Non-delivery of goods causes problems and results in a job not done
Code of Conductbull Develop behaviours
Address co-workersIt not what you say - its How
Dealing with ClientsPareto law
8020 80 of your revenue will come from 20 of your customers
5 GOLDEN RULESbull 5 RULES THAT MAKES OR BREAKS YOUR BUSINESS
5 Productivity
LessSTRESS
5 Golden habits of behavioursGolden Habits that will change your profits
5 habits
Code of Conductbull Develop behaviours
Address co-workersIt not what you say - its How
Dealing with ClientsPareto law
8020 80 of your revenue will come from 20 of your customers
5 GOLDEN RULESbull 5 RULES THAT MAKES OR BREAKS YOUR BUSINESS
5 Productivity
LessSTRESS
5 Golden habits of behavioursGolden Habits that will change your profits
5 habits
Address co-workersIt not what you say - its How
Dealing with ClientsPareto law
8020 80 of your revenue will come from 20 of your customers
5 GOLDEN RULESbull 5 RULES THAT MAKES OR BREAKS YOUR BUSINESS
5 Productivity
LessSTRESS
5 Golden habits of behavioursGolden Habits that will change your profits
5 habits
Dealing with ClientsPareto law
8020 80 of your revenue will come from 20 of your customers
5 GOLDEN RULESbull 5 RULES THAT MAKES OR BREAKS YOUR BUSINESS
5 Productivity
LessSTRESS
5 Golden habits of behavioursGolden Habits that will change your profits
5 habits
5 GOLDEN RULESbull 5 RULES THAT MAKES OR BREAKS YOUR BUSINESS
5 Productivity
LessSTRESS
5 Golden habits of behavioursGolden Habits that will change your profits
5 habits
5 Golden habits of behavioursGolden Habits that will change your profits
5 habits
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