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8/10/2019 Chapter 08 HP RUM 9 Reports
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2009Hewlett-PackardDevelopmentCompany,L.P.
Theinformationcontainedhereinissubjecttochangewithoutnotice
HPSOFTWARE
RealUserMonitor9.0
Essentials
Chapter08RUMReports
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BSMservice health-RUM
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BSMservice health-RUM
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BSMservice health-RUM
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General info3
Some of the reports are dedicated for BPM only, while
other reports are for both BPM and RUMto view one
or the other you can choose between Synthetic and Real
data (or even both).
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Status reports - General
Information for Business and Application owners
Status reports provide an overall view of your applicationsand enable you to understand general problematic areas,which you can investigatein more detail using the analysisreports.
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DefiningtheMeasurements
PagetimeTotaltimeittakesfortheclienttodownloadapage,
includingallcomponents.
PageServertimeTimespentontheserverduringpage
download.
PageNetworktimeTimespentonthenetworkduring
pagedownload.
PageExternal/ClienttimeTimespentbyuserorclient
applicationduringpagedownload.
LatencyTheaverageroundtriptimebetweenclientandserverThis
measuresthespeedoftheconnection.
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Application Summary Report
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RUM Tier Summary Report
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Action Summary Report
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Application Infrastructure Summary
Report
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Analysis Reports
Analysis reports provide a focusedview of your applicationsand related entities, such as transactions, actions, running
software, end-user groups, and so forth. You use analysis
reports for troubleshooting specific problems and to help you
determine their root cause.
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Transaction Summary Report
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ViewSnapshotbutton
todrilldowntotheSnapshotFromSessionDetailsclicktheViewSnapshootbuttonicon
ViewerPage
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SessionReplay
Providesarealbrowserlook&feel:
Automaticrecognitionandassemblyofmultipleframesand
iframesintoasinglepage
Populatesformfieldswiththeuserselection
Highlightwhereauserclickedormodifiedfields
Removesensitivedatalikepasswords,ids,etc.fromthe
replaysnapshots
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SessionReplayExample
Clickstream
Userselection
Pagedetails
Snapshot,pagesourceandevents
Downloadsession
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ResourceCaching
Resourcessuchasimages,Style Sheets
etccanbestoredatthe RUMprobes
Thecachingisconfigurableperapplication
Theresourcesarestoredattheprobefor2
weeks
Makes viewing snapshotsand replaying sessions
more reliable as the resources are always available
Does notadd any extra burden on the applications
performance.
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SessionReplayDataFlow
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EventAnalysisReport
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EventSummaryReport
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Component Type by Size/Time
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RUM Action Summary Report
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TCP Poor Requests Summary Report
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Packets with Errors Over Time
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Traffic Throughput Over Time
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TCPErrorsOverTimeGraph
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ApplicationLoadOverTimeGraph
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Load and Response Time Breakdown Over Time Graph
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2009Hewlett-PackardDevelopmentCompany,L.P.
The
information
contained
herein
is
subject
to
change
without
notice
RUMReportFilters
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ReportFilters
Filtersenableyoutosetfiltersonspecificreport
components,whichhelpsyoupinpointproblemareas,oronspecificareasthatyouhavealreadydeterminedtobeproblematic.
Toaccess:clickthe Collapse report filterIconinanyofthe
Real UserMonitorreports
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AvailableFilters
Applications
Events
Actions
Transactions
Locations
Endusergroups
Servers
User Properties Filter
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ApplicationFilter
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EventsFilter
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EndUserGroupsFilter
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UserPropertiesFilter
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ServerFilter
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StatisticalInformation
Statisticalinformationsuchas:min/max/STDandservertimetofirstbufferareavailableforpagesandtransactions
Thedataisusefulforunderstandingtheperformance
behaviorandrootcauseanalysis
Itisavailablethroughthepage/transactionsummaryand
overtimereports
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