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CHAPTER 7Motivating YourselfAnd Others
“Dependent people need others to get what they want. Independent people can get what they want through their own efforts. Interdependent people combine their own efforts with
the efforts of others to achieve their greatest success.”
-Stephen Covey, Author, The 7 Habits of Effective People
© 2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
• Each person is motivated by different needs, at varying degrees, at different times
• Motives account for the initiation, direction, intensity, & persistence of behavior
• Possible motives are endless:– Emotional– Social– Biological
The Complex Nature of Motivation
© 2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Internal Motivation
• Comes when work is meaningful or gives sense of purpose
• Examples?
Motivation is Two-Dimensional
External Motivation
• An action taken by another person to stimulate a response
• Examples?
Which motivation is more powerful? Why?
Most people need both:
© 2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Motivation Satisfies Basic Desires
Figure 7.1: The 16 Basic Desires in the
Reiss Profile (In no particular order)
•Which 5-6 motives (core values) are most important to you?
•How do they explain your pattern of choices?
© 2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
• Individualistic
• Changing
• May be Unconscious
• Often Inferred
• Hierarchical
Characteristics of Motives
© 2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Influential Motivational Theories
© 2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Maslow’s Hierarchy at Work
© 2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Herzberg’s Motivation-Maintenance Theory
Influential Motivational Theories
© 2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Influential Motivational Theories
What do the critics have to say
about Maslow’s Theory? What
about Herzberg’s Theory?
© 2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
The Expectancy Theory• Self-fulfilling prophecy reflects a
connection between your expectations of yourself and your achievement
To what part of the self-esteem formula does this theory relate?
• Motivation is tied to whether one believes success is possible
Influential Motivational Theories
© 2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Influential Motivational Theories
How does this theory relate to the Expectancy Theory?
© 2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Goal-Setting Theory
Influential Motivational Theories
© 2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Motivation Through Job Design
• Job rotation allows employees to move through a variety of jobs over time
• Job enrichment is an attempt to make a job more desirable and satisfying
• Job enlargement involves expanding an employee’s duties or responsibilities
What are examples of each design?
Contemporary Employee Motivation Strategies
© 2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Motivation Through Incentives
• Intrapreneurship: Encourages workers and rewards them for developing new ideas
Contemporary Employee Motivation Strategies
What/why might organizations use
incentives?
© 2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Motivation Through Learning Opportunities
• Education and training are critical to individual growth and opportunity
• Learning can help secure the future
• …So why aren’t all students motivated?
Contemporary Employee Motivation Strategies
© 2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Motivation Through Empowerment
• Empowerment: sharing information, authority & responsibility to all ranks of an organization
• Can give employees a sense of pride, self-expression, and ownership
• Assumes employees want challenge and personal meaning from jobs
Contemporary Employee Motivation Strategies
© 2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Motivation Through Others’ Expectations
• High expectations from others leads to high performance
• Supervisors can communicate high and low expectations
Contemporary Employee Motivation Strategies
© 2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Motivating The Generations
Source: Adapted from Peggy Blake Gleeson, “Managing and Motivating the Generations: Implications for the Student and the Employee.” [cited on 28 December 2005]. Available from www.uwsp.edu/education/facets/links_resource/4413.pdf; INTERNET: “Motivating Generation Y,” Management Issues News. [cited on 28 December 2005]. Available from www.management-issues.com; INTERNET.
© 2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Nurture a Gritty Nature
What are the characteristics of a gritty person?
• Go outside your comfort zone
• Strive for balance
• Take action
Do you have a story that demonstrates true grit?
Self-Motivation Strategies
© 2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
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