CHASE PAYMENTECH VX 680 ORDERING INSTRUCTIONS FOR ESTORE © 2013 VeriFone Systems, Inc

CHASE PAYMENTECH VX 680 ORDERING INSTRUCTIONS

FOR ESTORE

© 2013 VeriFone Systems, Inc.

O V E R V I E W

© 2013 VeriFone Systems, Inc.

There are a few simple steps for your merchant to get set up and their order placed. 1) Create an Account. (make sure they select Chase

Paymentech as the customer type)2) Select “Chase Paymentech” under Buy Now.3) They will need to enter a New Merchant with the

information provide by Chase Paymentech.4) Pick the product and options.(Purchase or Lease)5) Complete the order by confirming your choice,

shipping address and entering payment information.

Now that you know what to expect and they are ready to place their order, please have them click on the following link:http://estore.verifone.com/chase-vx680.html

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T H E C H A S E B U Y N O W PA G E

(Red outlines are not on actual page)

Chase Paymentech is top billing in both the Buy Now page and the Buy Now drop down.

Note: And we are ready to help if needed.

Note:Key features are highlighted

Note:Steps for ordering are layed out.

R E A D Y T O B U Y N O W …

Since they are still not logged in, they either need to create an account, or sign in as a first step. They can do that by either clicking on Buy Now which will remind them of that, and direct them to the right page, or selecting either Create account link on the page.

© 2013 VeriFone Systems, Inc.

Buy Now link triggers message box

This is what they will see. They need to fill in their information. Fields with an * are required and make sure when they select a customer type, they pick “Chase Paymentech” This is how Estore knows to present Chase Paymentech products for them to order.

© 2013 VeriFone Systems, Inc.

C R E AT E A N A C C O U N T

Note: They can use this account for as many orders as they would like.

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O N C E T H E A C C O U N T I S C R E AT E D

Then select “Chase Paymentech” under the Buy Now tab or page.

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I T W I L L B R I N G U P T H E I N F O R M AT I O N

This is to make it very clear what the actual ordering steps are, then lead them into the process.

Now they start the actual order by clicking the Buy Now button

The remaining steps are laid out.

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C R E AT E A N E W M E R C H A N T

Now they will need to create the merchant for the order. Remember once they have an account, they can enter orders for multiple stores, merchants, etc.

To enter the merchant information, they will select “Enter New Merchant”

T H E N S TA R T T H E O R D E R I N G P R O C E S SMerchant puts in their business information. This is where they will need the Chase Paymentech merchant information. (PNS Client ID, PNS Merchant ID (MID), and PNS Terminal ID (TID) and Chase Rep email)

© 2013 VeriFone Systems, Inc.

Note: We now allow them to easily specify a different ship to location.

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U S E T H AT M E R C H A N T

Once the merchant has been created, select “Use this Merchant”

S E L E C T I N G T H E P R O D U C T

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The merchant picks which package they want along with available options and clicks next.

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Agree to the terms relevant to the package they pick…

• • •

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Confirm their selection…

Shipping information…

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Provide payment information…

© 2013 VeriFone Systems, Inc.

Finalize the payment and if the merchant would like, they can even add their own reference number.

C O M P L E T E !

© 2013 VeriFone Systems, Inc.

Once the order has been reviewed and submitted the merchant will receive a confirmation number and an email to confirm the order

O T H E R I N F O R M AT I O N / C O N TA C T S

Pre-Sales Support for Chase Personnel (not to be provided to merchants)

– Email: i_chase_sales_inquiries@verifone.com

Order Entry Support– Email: i_chase_vxdw_orders@verifone.com

24x7x365 VeriFone Help Desk Support– Phone: 888-407-9574

Ships within 48 hours of Order Receipt and Possible Same Day Shipment if Order Received by 1:00 PM EST*

* Assuming all required order form information is provided and the Chase Paymentech merchant account is active and setup correctly and subject to product availability

© 2013 VeriFone Systems, Inc.