Coaching for Leaders

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Coaching for LeadersEveryday Coaching

Conversations

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Agenda Defining Coaching The Benefits of Coaching The Coaching Process Creating a Foundation of Trust The Coach’s Role The IGROW Coaching Model

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What is COACHING?

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Coaching is about helping another person reach higher performance by creating a

dialogue that leads to awareness and action.

Loehr and Emerson, 2008

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Formal vs. Informal Coaching

Informal Coaching Part of the leader’s role and can be applied to all

employees. Everyday interactions can create rich ‘coaching

moments’. In the moment, based on a need identified by

either the coach or employee. Often task, skill or behavioural in focus. Shorter conversations.

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Formal Vs. Informal Coaching

Formal Coaching Agreed upon by both parties. Clear expectations of behaviours and practices. An ongoing and structured process - includes

regularly scheduled coaching meetings. Can focus on many different goals and growth

opportunities. Often uses data (assessments/performance

reviews) to measure progress.

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Benefits Greater Learning; improved skills and improved

performance. Greater engagement Greater creativity and innovation Higher retention, increased job satisfaction More collaboration Greater delegation Less stress Greater accountability

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The Coaching Process

Establish a Foundation of

Trust

The Coaching Conversation

Forward Action and

Accountability

Build and maintain trust throughout the relationship

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“Relationship remains the beginning point of coaching and its foundation...The basic

ingredients for the relationship are mutual trust, respect, and freedom of expression... For coaching to work, the relationship must

be genuine.”

James Flaherty

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Trust is built when we: Achieve results

Follow-through on commitments, live up to expectations, demonstrate skills.

Demonstrate integrity: Walk the talk: actions and statements are aligned. Behave consistently across situations. Information we share reflects what we know.

Show concern for the well-being of others: Understand the impact of one’s actions on others. Show a sincere desire to promote the well being of others. Show confidence in the abilities of others. Recognize contributions.

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The Coaching Process

Establish a Foundation of

Trust

The Coaching Conversation

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The Coaching Conversation

The purpose of the coaching conversation is to: Develop a clear picture of where the individual

needs/wants to be. Establish a clear understanding of where the

individual is now. Develop a plan for closing the gap.

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The coach is not the problem solver. In sports, I had to learn how to teach less, so that more could be learned. The same holds true for a coach in

business.Timothy W. Gallwey

The Coach’s Role

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The 5 Roles of a Coach Guide Investigator Teacher Contractor Partner

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I-GROW Coaching Model• What’s up?• Identify the current issue.Issue• What do you want?• Define what the individual wants to achieve.Goal• What’s happening now?• Explore the current situation.Reality• What could you do?• Identify options for moving forward.Options• What will you do?• Gain commit to specific actions.Way Forward

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Forward Action and Accountability

Check-in regularly.

Keep track of goals and timelines.

Provide feedback.

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Commitments to Action