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2 Week 2: Introductions: communication process Impromptu talks Reflection on public speaking Effective oral presentation skills Case study work: the communication process
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Communication 1A An introduction to interpersonal communication
WEEK 15
Revision
1Week 1: Introductions: communication process
• Types of communication• An exercise looking at cartoons: what
they told us about communication• What is theory?• What is communication theory?• Communication definitions• Barriers to communication
2Week 2: Introductions: communication process
• Impromptu talks• Reflection on public speaking• Effective oral presentation skills• Case study work: the communication
process
3Week 3: Oral presentation skills
• Preparation of a two minute talk• Practising talks (in pairs)• Presentation of talks (to the class)• Reflection on public speaking
4Week 4: Interviewing and questioning
• Effective Introductions• Experiences of interviews• What is questioning?• Interviewing• Specific look at job interviews• Role play – job interview
5Week 5: Listening skills for effective communication
• Qualities of a good listener• Listening role plays• Review communication model • Definitions of listening• Stages of listening• Barriers to listening• Types of listening• Chinese character: to listen• Listening quiz• Personal written reflection
6Week 7 & 8: Group dynamics
• Introducing the essay assessment• Introducing groups• Group dynamics• Being part of a group• Factors that affect group work• Leadership• Different processes of decision making• Consensus• More group work
7Week 9: Assertiveness / preparing for
persuasive talks
• Introducing assertiveness• How to increase your assertiveness• ‘How assertive are you?’• Becoming assertive• Assertive role plays• Persuasive talks: Preparation for the
assessment
8Week 10: Conflict
• What is conflict?• Conflict presentation: group work• Stations exercise
9Week 11: Perception and communication
• What is perception• Perception images• Perception and communication• Definition of perception• Perception theory• Exploring what occurs in perception…• Individual writing activity• Perception and communication models• Reflection (summing up)
10Week 12: Intercultural communication
• Perception and culture• What is culture?• What is going on here? • Theory: Hofstede, Pedersen & Hofstede• What is going on here…Part two• Practise persuasive talk presentation• Present practice persuasive talks
11Week 14: Non-verbal communication
• Recap intercultural communication• Introducing non-verbal communication• Defining non-verbal communication• Theory: non verbal communication• Exploring non verbal communication:
group exercise• Eleven decisions
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