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Conflict Communication 396By TaNay Morris, Jamie Bronska,
Nicole Sadowski and Cole P. Griffin
“From Conflict comes growth…”
- Professor Wright-Dixon
Overview
• The need for this course
• Benefits of Conflict Communication
• Implementation Plan
• Cost and Resource Analysis
Bridging Gap
• Current gap exists between Interpersonal and Organizational Communication
• Conflict resolution for students
• Need for more hands-on-skills development
Greater Success in the Workplace
• Predominantly consists of juniors and seniors entering the workforce
• Workshops and in-class activities
• Hands-on experience resolving common conflicts
Mastering Theories by Applying Skills
Thomas-Kilmann Conflict Mode Instrument (TKI)
Blake Mouton Managerial Grid
New Area of Research• This new course could inspire professors
in the department of communication to research the important topic of conflict
• New research and publication opportunities could mean more money and recognition for the department
• Resulting in satisfied department, professors, and students
Content Outline• Brief overview of conflict
related theories
• Trust
• Conflict in organizations
• Benefits of conflict
• Microaggressions/ Cultural Values/ Gendered communication
• Personality clashes
• Conflict and social media
• Forgiveness and reconciliation
• Putting it all together (Brief summary of what the students have learned)
• Hands on experience with UIUC theater group (Final project)
In class activity examples
• Fight or flight individual conflict style activity
• Final project with UIUC theater group
Implementation Plan
April 4th-15th, 2016
• Speak with Department Head, David Tewksbury
• Check for similar classes
• Pitch final idea to the Department Head, Associate Department Head, and Trina Wright-Dixon (Today)
Step 1
Implementation Plan
May 1st- August 15th, 2016
• Create the syllabus from the content outline
• Grading scale
• Points for in class activities
• Additional research for Professor Wright-Dixon or another qualified professor
Step 2
Implementation Plan
August 15th- October 16th, 2016
• Last-minute tweaks to syllabus
• Add to the University’s registration under communication courses
• If successful, becomes a permanent course
Step 3
Implementation PlanOngoing
• ICES reviews
• Student reviews of the course
• Improving the course
Step 4
Conclusion
• Small investment for long-term benefits (research, publications, and student value)
• 3 main benefits
• Already have competent instructors in place
• Highly encourage department to make our course available for Spring 2017
References• Ditewig-Morris, K. (2016, April 4).
• Harwood, S. A., Choi, S., Orozco, M., Browne Huntt, M., & Mendenhall, R. (2015). Racial microaggressions at the University of Illinois at Urbana-Champaign: Voices of students of color in the classroom. University of Illinois at Urbana-Champaign.
• Public University Administrator and Faculty Salary & Benefits Database. (n.d.). Retrieved April 13, 2016, from http://salarysearch.ibhe.org/search.aspx
• Tewksbury, D. (2016, April 4).
• Wright-Dixon, T. (2016, April 12)
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