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Customer Service
Charles StroudVP, Business Development Appliance Warehouse,CSC ServiceWorks
November 04, 2015
Managing Build to Rent/PRSThe U.S. Experience
Partnership: Product/Supply Members
• NAA, State Affiliates and Local Affiliates offer opportunities for: – Education
• Supplier Success (Topics covered in class)• Certified Apartment Supplier (CAS) designation• Value through raising the bar
– Networking (It’s who you know)• Potential Clients• Fellow Product Service Members
– Business Development
• The value directly correlates to a person or a company’s level of engagement – Committee Involvement (Power of the Volunteer)– Board Participation– Sponsorships– Membership recruitment– Advocacy (PAC)
• Alignment with Goals and Initiatives of NAA Members
Partnership: Product/Supply Members
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