DHL – The single-source solution

DHL – The single-source solutionContacts and User Guide – State of Florida

Key Contacts

• Tanya Block – Inside Account Representative Phone: 866-277-2592 e-mail: tanya.block@dhl.com

• Ryan Harrison – District Sales Manager Phone: 954-461-4627 e-mail: ryan.harrison@dhl.com

• Harley Ebert –Region Sales Director-Florida Phone: 305-360-7432 e-mail: harley.ebert@dhl.com

District 1 - MIAAnna Dern – 305-431-3801

Anna.Dern@dhl.com

District 2 - ORLJerry Gallina – 321-947-7349

Jerry.Gallina@dhl.com

District 3 - FLLLon Smolensky – 954-937-7800

Lon.Smolensky@dhl.comDistrict 4 - JAXRyan Harrison – 954-461-4627

Ryan.Harrison@dhl.com

District 5 - TPAGreg Sack – 727-578-5722

Greg.Sack@dhl.com

PanhandleHarley Ebert – 305-360-7432

Additional Contacts

Urgent shipments requiring immediate attention should be reported to one of these contacts.

• Next Day 10:30 AM - guaranteed overnight by 10:30

• Next Day 12:00 PM - guaranteed overnight by 12:00

• Next Day 3:00 PM - guaranteed overnight by 3:00

• Second Day - guaranteed delivery on the second day by 5:00 PM

• Ground Service - State of Florida in one day, by 5:00 PM

• DHL Global Mail - robust suite of mail services—from pickup and sorting to postage and delivery.

• International Service

– International Document Service (IDOC): International transportation of non-dutiable shipments

– Worldwide Priority Express (WPX): Door to Door delivery of international dutiable shipments

– Import Express (IMP): International inbound and third country shipments

DHL Service Offerings

PCard Billing Registration • Go to http://www.dhl-usa.com/• Click on the “ship” tab at the top left of the page.• If you have not already registered for online services, do so by

selecting “click here to register” in the center of the screen.• After you have registered for on line services, select register

for on line payments• Submit Account Details Note: The account number entered must represent the

physical location you are shipping from. • Accept Terms and Conditions• Submit Billing Profile.• Important! Please ensure that the billing address provided is

the exact address where your Pcard bills to. You will receive an error message if the address varies.