View
2
Download
0
Category
Preview:
Citation preview
Digital Journey in The Physical World
Gimbal enables you to…
• Bridge the digital and physical worlds
• Create meaningful relationships built on trust
• Deliver relevant content; when and where it matters to them
• Gain insight into your user’s unique interests and precise location
How it works…
Gimbal Platform
Use the Gimbal SDK to empower your application…
…then manage it through Gimbal Manager
Advanced
Geofencing
Proximity
BeaconsAudience
Knowledge
Privacy &
Security
Notifications
Communication
ManagementEnterprise
Geofence/Beacon
Management
Analytics &
Reporting
We provide tools including beacon hardware, a SDK, a manager portal with APIs for both iOS and Android
Mobile in the Retail EnvironmentConsumers are empowered in ways they have never been before
Source: Capegemini.com/internetretailer.com
Source: Google Shopper Marketing CouncilSource: Medallion Retail
Source: Medallion Retail
25%more gets spent in-store
when shoppers frequently use their smartphone to
help with shopping
41%of shoppers said they would
want to be identified via their smartphone when shopping at
brick-and-mortar stores.
46%of shoppers said they will buy
more from a retailer that personalizes the shopping
experience.
Opportunity for enhanced customer engagement
Access to real-time information (“showrooming”)
Customers have instant access to relevant communications
8/10consumers use their smartphone to assist
them when shopping and making purchase
decisions.
1/3use their smartphone
in-store to get help instead of asking a store
employee.
Mobile in the Retail EnvironmentConsumers are empowered in ways they have never been before
• Technology used for all aspects of the shopping experience from check-in through check-out• Proximity notifications, pick up on-line orders, product reviews, discovery, ease of check-out• Concierge services based on store entry or dwell time• In-store notifications should be real-time and real-relevant (contextual awareness)• Pairing for payments and removal of friction from check-out experience
Retail Use Cases
Relevant RF Technologies
Wi-FiLocation Sensing / Discovery
NFCDiscovery / Payment
BLEGranular Proximity
GPSGeostationary Satellites
LTELTE-Direct
A/GPSTower Triangulation
Other Data Transmission Technologies
VLCVisible Light
Communications
• Bluetooth® Smart
• Minimal battery consumption
• Ultra secure transmissions
• Multiple form factors with configurable settings
• Work both indoor and outdoor
• Gimbal Manager can manage all beacons
Gimbal Proximity Beacons
Not all beacons are created equal
Gimbal Geofencing
• Uses a combination of Cellular, Wi-Fi, and GPS to detect a geofence
• SDK enables the app to sense when a user enters, dwells, exits, or is absent from a location
• Indoor and outdoor locations
• Unlimited number of radial and polygonal geofences
• Minimum 50m radius
Engage your customers at macro-locations
• Privacy for the end-user
o Requires opt-in upon install
o Must offer opt-out and/or delete in the app settings
o Each feature has been TRUSTe certified
• Designed for secure & private data storage
• Keeps end user personally identifiable information (PII) on the device; not in the cloud
Gimbal Privacy
15Gimbal Inc. Confidential Information
Analytics
Gimbal Analytics • Filtering – view all of your data or narrow it down to particular stores
• Alerts – automatically be notified when a metric exceeds a threshold (number or
percentage)
• Email reports - Automatically have reports emailed to team members or partners
• Export – PDF, Image, Excel, and email options
• Premium features:
– Collaboration – share notes and ask questions of team members within the interface
– Predictive analytics – several predictive models available within the interface and integration
with R and MatLab
Premium features - Collaboration, Predictive Alerts, Predictive Modeling
Gimbal Beacons in Public Places
Gimbal proximity beacons are installed on outdoor advertising properties so
now you can:
• Securely reach your target audience in public places and analyze and drive
traffic
• Further enhance the relevance and timeliness of consumer engagements
• Ensure consumer privacy with opt-in/opt-out requirement
• Offer new business and revenue opportunities
• Access public geofences and beacons from the Gimbal Manager
Brands & Retailers: Show Showrooming the Door
Offer personalized shopping experience that enhances the quality and frequency of customer visits by:
• Welcoming them into your store
• Highlighting deals or new products near them
• Knowing user account information and loyalty status
• Reminding them of the benefits of your private label card
• Providing a depth of product knowledge
• Understanding shopping habits, dwell time and traffic patterns to customize a personal shopping experience and optimize in-store operations
• Protecting their privacy and security
Smart marketers are using Gimbal to:
• Increase the value and effectiveness of push notifications
• Provide better understanding of consumer traffic patterns
• Deliver timely content based on actual location, instead of inferred
• Engage customers without compromising the user’s mobile experience
• Reduce “digital chatter” by delivering content they care about
• Turn real world marketing assets into digital experiences
Advertisers & Mobile Solution Partners
Now it’s your turn…
We provide you a suite of tools so you can:
• Use our analytics to learn user location data, trends and analyze foot traffic
• Incorporate and manage an unlimited number of geofences and beacons
• Manage and connect beacons to your app
Recommended