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Digital Transformation
Enabled by Cloud
May 2017
2Copyright © Capgemini 2017. All Rights Reserved
Digital Transformation and Cloud | May 2017
Contents
Digital Transformation and the Cloud
Introduction
Adivse, Align, Animate
Cloud Services Portfolio
The Digital Business journey is underway
Get Going
Questions
3Copyright © Capgemini 2017. All Rights Reserved
Digital Transformation and Cloud | May 2017
Introduction:Digital Transformation and the Cloud
4Copyright © Capgemini 2017. All Rights Reserved
Digital Transformation and Cloud | May 2017
Digital customers’ needs
Cloud is one of the three enabling technologies of
Digital Transformation
Enabling
technologies
“Make Cloud & Cybersecurity a Foundation Of Your Digital strategy”
Digital
Customer
Experience
Digital
Operations
Digital
Back Office
Insight & Data
Cloud
Cybersecurity
5Copyright © Capgemini 2017. All Rights Reserved
Digital Transformation and Cloud | May 2017
Clients leverage the advantages of Cloud in five key
ways …
Competitive advantage through access to leading edge and best of breed business applications and Business
Technology solutions (eg marketing, analytics, retail)
1. To improve business performance
Use the standardization provided by the cloud as an opportunity for rationalize applications, through consolidation
onto cloud standard technologies
3. To rationalize a legacy application estate
Competitive advantage through ability to provision and change custom IT services quickly and reliably at low risk and
cost
2. To improve business agility
Use cloud infrastructure to overcome limitations of hosted services. Performance, scalability and resilience are the
qualities most often sought after
4. To Improve quality of application services
Use the economies of scale provided by the cloud to realize sustainable lower infrastructure and ITSM costs
5. To lower the IT Cost base
6Copyright © Capgemini 2017. All Rights Reserved
Digital Transformation and Cloud | May 2017
… targeting increasing levels of business value and
impactV
alu
e R
ea
liza
tio
n
Ta
cti
ca
lS
trate
gic
IT Business
Cloud Way of Life
Cost Standardization Efficiency
Business Platform
Agility Compliance Speed
Transformation
Insights Driven
Innovation
Initiation
2015 2018
According to
Oxford
Economics's
latest survey,
companies
expect greater
impact on
business
performance
from their use
of cloud
computing in
2018
compared to
2015 (Source)
38%
40%
8%
53%
57%
8%
Enterprise Impact
7Copyright © Capgemini 2017. All Rights Reserved
Digital Transformation and Cloud | May 2017
Cloud Services Portfolio:Advise, Align, Animate
8Copyright © Capgemini 2017. All Rights Reserved
Digital Transformation and Cloud | May 2017
Cloud services portfolio
Normally, there is an ECOSYSTEM of partners to deliver CLOUD services.
Cloud Strategy
Workload Planning
Organization Transformation
Cloud Advise
Legacy apps/workloads
assessment & migration
New cloud native apps
Cloud Align
Cloud Choice
Cloud service integration &
cloud management
Cloud Animate
Helping clients define, plan
and deliver their journey to the
Cloud
Transforming the applications
portfolio
Making it work -
Optimal workload allocation
to public and private IaaS– safely
and in control
9Copyright © Capgemini 2017. All Rights Reserved
Digital Transformation and Cloud | May 2017
Cloud Advise – Strategy
Client side capability development to
achieve your Cloud Ambitions:
Cloud Transformation Team
Cloud Service Model
Cloud Operating Model
Cloud Security and Compliance
Cloud Benefit Delivery
Organisation Transformation
Detailed client side planning to initiate
workload migration activities:
Business Objectives Validation
Workload Migration Approach
Cloud Maturity Assessment
Implementation Plan and Business
Case
Workload Planning
Client side advice to produce a Cloud
Roadmap including:
Cloud Business Vision
Cloud Workload Plans
Cloud Business Case
Cloud Roadmap
Roadmap
AND/OR
10Copyright © Capgemini 2017. All Rights Reserved
Digital Transformation and Cloud | May 2017
Cloud Align – Applications Migration/Modernization
Three Core Architectures:
• Off-the-rack: Primarily Software-as-a-
Service application with little-to-no
customization to Business or Mission
• Custom-build: Primarily custom-built
software built for Business or Mission
– Key consideration will be vendor lock-in e.g.
choose a PaaS provider and application will be
locked into a Cloud provider versus choosing
an IaaS provider where additional components
are selected (e.g. IPaaS) however
transportability is balanced
• Made to Measure: Primarily custom-built
software for a specific mission-critical
reason for Business or Mission
– Key consideration likely to be latency / ultra-
high security application that can’ be duplicated
in a public cloud environment
SaaS
VM
App
MW
OS
Business Unit / Public Agency
Business Process
Made-to-measure
App App
MW
IaaS
PaaS
Custom-Build Off-the-Rack
11Copyright © Capgemini 2017. All Rights Reserved
Digital Transformation and Cloud | May 2017
Where these applications will be used…
Key attributes:
• Internet-based, scalable, accessible,
resilient (disaster-capable)
• Flexible payments – pay as you go, or pay
per usage – Risk-based
• Process and transparency efficiency –
standardized use cases
Use Cases:
• Corporate: Productivity Applications (e-mail,
teamwork, communications, group work, IT
Tooling) , Shared Service (ERP, Finances,
Human Resources)
• Business or Mission: Business Process
Productivity (Marketing, Sales, Service,
CRM, Reporting, Procurement, Payment,
ERP, Sourcing Strategies, Human
Resources)
SaaS
Business Unit / Public Agency
Business Process
Off-the-Rack
12Copyright © Capgemini 2017. All Rights Reserved
Digital Transformation and Cloud | May 2017
Where these applications will be used…
Key attributes:
• Internet-based, scalable, accessible,
resilient (disaster-capable)
• Flexible payments – pay as you go, or pay
per usage – Risk-based
• Business / Mission specific
Use Cases:
• Corporate: Shared Services (Inventory,
Productivity Control, Consolidation of
Customer/Partner Records, Integration)
• Business or Mission: Design (Control,
Testing & Results) ; Production (Forecasting
of demand needs and tighter Inventory
Control, Some automated production ;
Distribution (Records of Distributor Sales,
Inventory, Control); Business Intelligence,
Process Automation
Business Unit / Public Agency
Business Process
App App
MW
IaaS
PaaSVendor Lock-in
Custom-Build
13Copyright © Capgemini 2017. All Rights Reserved
Digital Transformation and Cloud | May 2017
VM
App
MW
OS
Business Unit / Public Agency
Business Process
Made-to-measure
Where these applications will be used…
Key attributes:
• Owned or Leased Resources
• Fixed payments base on capacity
• Business / Mission specific
• Can be ultra-high Security Profile
Use Cases:
• Corporate: Loss of transparency and
efficiencies negate savings at the SG&A
Level
• Business or Mission: Similar to IaaS/PaaS
model with less loss of control, Latency-
specific (real-time manufacturing, Financial
markets integration, other
14Copyright © Capgemini 2017. All Rights Reserved
Digital Transformation and Cloud | May 2017
Key Considerations in Migrating a Portfolio of Apps
1
Identify
Choosing the suitable apps
Gauging readiness and risks
Prioritizing return and risk
Aligning with stakeholders
Having realistic ROI
projections
Determining right cloud
strategy choice (IaaS, PaaS,
or SaaS. and public, private
or hybrid)
2
Move
Determining the appropriate
migration pattern and desired
cloud topology
Structuring migration to be
efficient and logical execution
Architecting with end state in
mind
Decreasing unproductive
churn, more speed and agility
Automating and
industrializing migration
3
Run
Implementing and operating a
“plug and play”, agile cloud
platform
Deploying consistent, proven
common services across
apps
Ensuring services are
compatible and well-
engineered with one another
Ability to manage cloud with
rigor and to desired SLAs
15Copyright © Capgemini 2017. All Rights Reserved
Digital Transformation and Cloud | May 2017
Usage and Accounting
Detailed Metering and Accounting for Cloud Services
Usage Based Billing by Hour/GB
Chargeback by Service, Division, Business Unit
Resource Tagging Standards
Platform & Virtualization Management
Enhanced Management of the Virtual Environment
Ability to Scale (Expand and Contract)
Service Management
Service Level Management Service Desk – Incident/Requests Change Management License & Asset Management Capacity Management Review Tech support: Custom restarts,
assist in client connection(VPN)…
Public Cloud automation (option)
Public Cloud CMP (Cloud Management Platform)
Services portals Automatic
provisioning of Infra
Monitoring
Monitor Both Physical and Virtual Server Environments
Agent Based Solution & CloudWatch
HW, OS & Application Services
High Availability
Redundancy Built In or Designed for High Availability Meeting Specific Service Level Requirements
Load Balancing Split Availability Zone Solutions
Security & Compliance
Network Security, Firewall/Security Groups
Virtual Private Cloud Segregation Corporate Networks Extended with
VPN or Direction Connections Governance Management SSL VPN Meeting Compliance and Regulatory
Needs
Capgemini Cloud managed
Services platform
Architected with an abstraction layer sitting on top
of multiple topologies allowing for Service Level
Management, governance, metering, billing, and
monitoring, reporting and capacity planning.
Subscription based on customer service level
requirements and actual usage.
Cloud Animate – Managing the Hybrid Cloud
Move to Public
Cloud managed
services or
extend your on-
prem. DC with
public cloud
managed
services
16Copyright © Capgemini 2017. All Rights Reserved
Digital Transformation and Cloud | May 2017
Business Systems continue to evolve
Business Units, or Agencies, demands more control, and faster times
to react to a changing market (customers)
Today
Waterfall development
Functional teams & Handoffs
Dependencies everywhere
Major, long-duration releases
Months to procure, weeks to provision,
days to update and refresh
Most IT shops are optimized for today’s
technology landscape, or are still trying to
get there…
Agile development
Product teams / Build-Run-Release teams
More frequent, smaller releases and updates
Fast builds and deployments
Instant feedback loops
Always on and connected
Tomorrow’s business, and more
importantly Tomorrow’s Customers, are
becoming optimized for speed and
continuous innovation
Tomorrow
17Copyright © Capgemini 2017. All Rights Reserved
Digital Transformation and Cloud | May 2017
A different way of managing applications is needed
Agile and DevOps are similar, but agile
software development represents a
change in thinking and practice
DevOps places emphasis on
implementing organizational change to
achieve its goals.
DevOps is more than just a tool or a
process change; it inherently requires an
organizational culture shift.
DevOps is emerging as the premier way of building a team to manage the
application end-to-end, and continuously
18Copyright © Capgemini 2017. All Rights Reserved
Digital Transformation and Cloud | May 2017
Get started
19Copyright © Capgemini 2017. All Rights Reserved
Digital Transformation and Cloud | May 2017
Get Going
Apps not suited to a quick move to the Cloud
Mission-critical apps Network-intensive apps
Virtualized
Disaster recovery
Big data
Social
Dev/test
Personal productivity
Collaborative
High-performance computing
Apps ready to move
to the cloud now
20Copyright © Capgemini 2017. All Rights Reserved
Digital Transformation and Cloud | May 2017
There is already a solid Digital Business Framework
foundation
Governance
Applic
atio
ns
Applic
atio
ns
Applic
atio
ns
Applic
atio
ns
Applic
atio
ns
Applic
atio
ns
Applic
atio
ns
Applic
atio
ns
Applic
atio
ns
Analy
sis
&
Cio
ntro
l
Accountin
g
Co
mm
s&
C
olla
bora
tion
HR
Business Unit /
Agency
Business Unit /
Agency
Business Unit /
Agency
Shared Services(Support Functions, SG&A)
Service Catalog
Service Portal Service Desk Service Status
Business Operations Center
Operations
Digital Program Services
Automation Hybrid Orchestration(Cloud, Physical, Edge)
Service Status
Eco-System Collaboration(Procurement, Invoicing Billing, Operational Level Agreements)
Man
ag
em
en
t, Op
era
tion
s &
Go
vern
an
ce
(Stra
teg
y, R
ela
tion
sh
ip, P
rocesses, E
nte
rpris
e
Arc
hite
ctu
re, S
erv
ice D
esig
n ,P
ortfo
lio &
Pro
gra
m
Ma
nag
em
en
t)
Ethics
Strategy &
Investment
Board
Organization
Business Risk
Management
Legal
Contracts
Compliance &
Optimization
Managin
g th
e D
ay-to
-Day o
f a B
usin
ess.
Re
po
rting o
n O
pe
ratio
ns to
CE
O / B
oa
rd
Serv
ice T
ran
sitio
n(W
ate
rfall, D
evO
ps)
21Copyright © Capgemini 2017. All Rights Reserved
Digital Transformation and Cloud | May 2017
Questions?
The information contained in this presentation is proprietary.
© 2016 Capgemini. All rights reserved.
Rightshore® is a trademark belonging to Capgemini.
www.capgemini.com
About Capgemini
With 180,000 people in over 40 countries, Capgemini is one of
the world's foremost providers of consulting, technology and
outsourcing services. The Group reported 2014 global revenues
of EUR 10.573 billion.
Together with its clients, Capgemini creates and delivers
business and technology solutions that fit their needs and drive
the results they want. A deeply multicultural organization,
Capgemini has developed its own way of working, the
Collaborative Business Experience™, and draws on
Rightshore®, its worldwide delivery model.
Learn more about us at www.capgemini.com.
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