feat septoct2016 autoinc

38 AutoInc.org

Runs multi-user � � �

Uses wireless technology � � �

INVENTORY

Tracks cores/core returns � � �

Tracks new merchandise returns � � �

Tracks defective merchandise returns � � �

Tracks outside purchases � � �

Price matrix � �

Four or more price matrices � �

Enter outside purchases/stock items – goes to inventory, A/P � � �

Electronic parts ordering � � �

OPERATIONAL REPORTS

By sales department – day, week, month to date � � �

Physical inventory sheet � � �

LABOR/MAINTENANCE FUNCTIONS

When importing, tracks all labor types, vehicle-specifi c info � � �

TRACK TECHNICIAN PRODUCTIVITY

Both parts and labor � � �

Measures technician productivity � � �

CUSTOMERS

Fields for home/work/cell and fax numbers � � �

Identifi es preferred method of contact (phone, email, mail, text) � �

Offers multiple price levels for type of cus-tomer � � �

Easily view customer history, dollars spent, number of invoices, last visit � � �

Integrates with third-party CRM fi rms for follow up � � �

CONTINUED>

VEHICLES

Quickly enter vehicle info (include year/make links to model and engine) � � �

VIN decoding � � �

Complete vehicle history and fl exibility � � �

SCHEDULING

Includes appointment calendar for schedul-ing, deliveries, etc. � � �

Tracks estimated job times for daily hour total � � �

INVOICING - WHAT DOES IT LOOK LIKE, HOW FLEXIBLE IS IT?

User-formattable forms � �

Estimate � � �

Invoice � � �

Check customer histories and part availability from POS screen � � �

Ability to bill diagnostic charges � � �

Discounts, canned and able to set up for all types � � �

Cash drawer linked to computer system

Split payment availability � � �

System integrates with local parts stores to automate purchases � � �

MANAGEMENT FEATURES

Margin by job � �

Flexibility – ability to create unique reports � �

Exports to accounting software � � �

Has accounting software integrated �

Payroll � �

CUSTOMER FOLLOW-UP

Reminder preference – phone/text/email/mail � �

Send promotional email/mail � � �

Reminder notices based on service performed and/or time and mileage � � �

New customer thank-you note � � �

Track sales from current direct mail, coupons, website, etc. � � �

MECHANICAL Janco Internatio

nal Inc.

StockTrac Enterpris

e

Mitchell 1

Manager SE

NAPA Auto Parts

NAPA TRACS

Janco Internatio

nal Inc.

StockTrac Enterpris

e

Mitchell 1

Manager SE

NAPA Auto Parts

NAPA TRACS

SHOP MANAGEMENT SOFTWARE GUIDE

26THANNUAL

feat_septoct2016_autoinc.indd 38 8/23/16 8:42 AM

Protractor S

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Protractor.N

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Shop-Ware In

c.

Shop-Ware

Protractor S

oftware In

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Protractor.N

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Shop-Ware In

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Shop-Ware

September/October 2016

Runs multi-user � �

Uses wireless technology � �

INVENTORY

Tracks cores/core returns � �

Tracks new merchandise returns � �

Tracks defective merchandise returns � �

Tracks outside purchases � �

Price matrix � �

Four or more price matrices � �

Enter outside purchases/stock items – goes to inventory, A/P � �

Electronic parts ordering � �

OPERATIONAL REPORTS

By sales department – day, week, month to date � �

Physical inventory sheet � �

LABOR/MAINTENANCE FUNCTIONS

When importing, tracks all labor types, vehicle-specifi c info � �

TRACK TECHNICIAN PRODUCTIVITY

Both parts and labor � �

Measures technician productivity � �

CUSTOMERS

Fields for home/work/cell and fax numbers � �

Identifi es preferred method of contact (phone, email, mail, text) � �

Offers multiple price levels for type of customer� �

Easily view customer history, dollars spent, number of invoices, last visit � �

Integrates with third-party CRM fi rms for follow up � �

CONTINUED>

VEHICLES

Quickly enter vehicle info (include year/make links to model and engine) � �

VIN decoding � �

Complete vehicle history and fl exibility � �

SCHEDULING

Includes appointment calendar for scheduling, deliveries, etc. � �

Tracks estimated job times for daily hour total � �

INVOICING - WHAT DOES IT LOOK LIKE, HOW FLEXIBLE IS IT?

User-formattable forms � �

Estimate � �

Invoice � �

Check customer histories and part availability from POS screen � �

Ability to bill diagnostic charges � �

Discounts, canned and able to set up for all types � �

Cash drawer linked to computer system

Split payment availability � �

System integrates with local parts stores to automate purchases � �

MANAGEMENT FEATURES

Margin by job � �

Flexibility – ability to create unique reports � �

Exports to accounting software �

Has accounting software integrated � �

Payroll �

CUSTOMER FOLLOW-UP

Reminder preference – phone/text/email/mail � �

Send promotional email/mail � �

Reminder notices based on service performed and/or time and mileage � �

New customer thank-you note � �

Track sales from current direct mail, coupons, web-site, etc. � �

MECHANICALMitchell 1

Manager SE

NAPA Auto Parts

NAPA TRACS

feat_septoct2016_autoinc.indd 39 8/23/16 8:42 AM

September/October 201640 AutoInc.org

Runs multi-user �

Uses wireless technology �

INVENTORY

Tracks cores/core returns

Tracks new merchandise returns �

Tracks defective merchandise returns �

Tracks outside purchases �

Enter outside purchases/stock items – goes to inven-tory, A/P

Electronic parts ordering �

NECESSARY REPORTS

Sales management reports �

Financial management reports �

Cash management reports �

Production management reports �

Parts management reports �

Insurance company reports �

LABOR/MAINTENANCE FUNCTIONS

Includes list of labor type �

TRACK TECHNICIAN PRODUCTIVITY

Both parts and labor �

Measures technician productivity �

CUSTOMERS

Fields for home/work/cell and fax numbers �

Identifi es preferred method of contact �

Automated email and text capabilities �

Email price quote �

Integrates with third-party CRM fi rms for follow up

CONTINUED>

VEHICLES

Quickly enter vehicle info (include year/make links to model and engine) �

VIN decoding �

Complete vehicle history and fl exibility �

VOC tracking

Interface to color formula database �

Tracks materials costs per job �

SCHEDULING

Tracks vehicle through all stages of repair �

Tracks estimated job times for daily hour total �

Technician scheduling based on capacity �

Technician scheduling based on skill level

INVOICING - WHAT DOES IT LOOK LIKE, HOW FLEXIBLE IS IT?

Invoice �

Ability to bill diagnostic charges �

Email estimates �

Parts/labor available at invoice line �

System integrates with parts stores to automate purchases �

MANAGEMENT FEATURES

Flexibility – ability to create unique reports �

Exports to accounting software �

Has accounting software integrated

CUSTOMER FOLLOW-UP

Reminder preference – phone/text/email/mail �

Send promotional email/mail/text �

Track sales from current direct mail, coupons, website �

COLLISION CCC Inform

ation Servi

ces

CCC ONE

CCC Inform

ation Servi

ces

CCC ONE

* In a departure from previous years, the companies featured in the 26th annual Shop Management Software Guide bought ads to have their software features included in these charts.

SHOP MANAGEMENT SOFTWARE GUIDE

26THANNUAL

feat_septoct2016_autoinc.indd 40 8/23/16 8:42 AM

September/October 2016 41

DIRECTORYMECHANICAL SHOP MANAGEMENT SOFTWARE PROVIDERS

Applied Computer ResourcesBay-masteR Shop Management Software Bay-master.com(732) 473-0200sales@bay-master.com

AUTOTRAKER INC.AUTOTRAKERautotraker.com(800) 668-5703bob@autotraker.com

Janco International Inc.StockTrac Enterprisestocktrac.com(800) 782-5872sales@stocktrac.com

MasterLink SoftwareAuto Shop WriterAutoShopWriter.com(949) 589-3186sales@masterlinksoftware.com

MasterWare Inc.MotorWaremotorware.com(855) 405-3200sales@motorware.com

Mitchell 1Manager SEmitchell1.com(888) 724-6742Customer.support2@mitchell1.com

NAPA Auto PartsNAPA TRACSnapatracs.com(800) 742-3578napatracs@napatracs.com

Personal Computers of AmericaAuto Genius/Simply Geniusgetpca.com(800) 722-0233Sales@getpca.com

Protractor Software Inc.Protractor.NETprotractorsoftware.com(866) 939-8743sales@protractor.com

R.O. WriterR.O. Writer Shop Management Softwarerowriter.com(888) 928-9769sales@rowriter.com

SDR SoftwareRepairWriter 4.5repairwriter.com(602) 788-8230info@sdrsoftware.com

Shop-Ware Inc.Shop-Wareshop-ware.com(415) 890-0906sales@shopware.com

TPGTEX Label Solutions21st Century Automated Oil change remindertpgtex.com(713) 726-9636sales@tpgtex.com

Winworks Software Inc.Winworks AutoShopwinworks.com(800) 946-9675sales@winworks.com

COLLISION SHOP MANAGEMENT SOFTWARE PROVIDERS

CCC Information ServicesCCC ONEcccis.com(877) 208-6155ccconeinfo@cccis.com

Claims Flow Solutions LLCClaims Flow SolutionsClaimsFlowSolutions.com(888) 471-9555inquire@claimsfl owsolutions.com

Nexsyis Inc.Nexsyis Collisionnexsyiscollision.com(888) 222-7008sales@nexsyis.com

CCC Inform

ation Servi

ces

CCC ONE

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