Getting Ready for Go Live - Home | Enterprise Transformation · 6/6/2019  · 4 Steps to Prepare...

THE ENTERPRISE TRANSFORMATION | FINANCIALS

Getting Ready for Go Live

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Agenda

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• Workday at Georgia Tech• Training

• Registration• Finding Materials

• Support Resources• Workday Peers• ServiceNow

• Key Deployment Updates• Q&A

6/6/2019

Safe HarborThe information delivered within this presentation was published on

This information, while accurate at the time, is subject to change.

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6/6/2019.

6/6/2019

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Workday at Georgia Tech

6/6/2019

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Until Go Live

82 days

4/10/2019

25 Days

‘TilGo Live

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Training

6/6/2019

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Workday Training

6/6/2019

GeneralBanking & Settlement

Business AssetsCustomer Accounts

ExpensesFinancial Accounting

GrantsProcurement

ProjectsReporting

Supplier Accounts

Trai

ning

Top

ics

6

11

9

100

Details at transformation.gatech.edu/training

Instructor-Led Trainings (ILT)• Classroom training for central office

users & financial managers

Web-Based Trainings (WBT)• Independent learning for financial

usersSeminars• Auditorium training on WBT content

with Q&A for financial users.

Job-Aids/ Quick Reference Guides• On-demand guides for financial users

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Accessing Training• Training Course Catalog at transformation.gatech.edu

6/6/2019

Seminars

Instructor-Led Trainings (ILT)

Web-Based Trainings

(WBT)

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Accessing Job Aids After July 1st• Job Aids are step-by-step guides

intended to walk you through a business process in Workday.

• ServiceNow will house all job aids.

6/6/2019

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Go Live Support

6/6/2019

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Launch Support: Resources

6/6/2019

Peer Support

Call Center

Open Labs/

Support

Service Tickets

WorkdayTips

Newsletter

Job Aids & Quick Ref

Guides

Training & Seminars

Rapid Response

Alerts

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Workday Peers

6/6/2019

• Peer-to-peer support• Peers are stationed all around campus• When to go to a Workday Peer:

• Basic questions on Workday navigation• Help with general tasks:

• Submitting a spend authorization or expense report

• Verifying PCard transactions• Starting requisitions• Managing and reporting on grants

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Workday Peer Webpage

6/5/2019

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Workday Tips

6/6/2019

• Workday Buzz newsletter enhanced• Features tips and tricks to help users

make the most out of Workday• Includes updates from new Workday

releases & post-go live configuration changes

• Linked in to the ServiceNow portal page

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Open Labs• Bring your work and questions into an

open lab session hosted at ERP• Lab Topics:

• Expenses• Procurement• Grants• Reporting• General

• Registration to be hosted off the Transformation website

6/6/2019

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ServiceNow Helpdesk

6/6/2019

Call CenterSpeak to the helpdesk

during business hours for assistance in more advanced or time-sensitive issues

Support TicketsSubmit a ticket for

security requests or to report an issue

Job Aids, FAQsSelf-help, on-demand by following the job aids and searching for FAQs in the

service portal

services.gatech.edu

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Putting the Steps Together

6/6/2019

Peer Support

Call Center

Open Labs/

Support

Service Tickets

WorkdayTips

Newsletter

Training & Seminars

Job Aids & Quick Ref

Guides

Rapid Response

Alerts

Self-service Peer-to-peer support

Request help from an expert

Stay up-to-date

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PeopleSoft to Workday Cutover Activities

6/6/2019

Key Cutover Dates & Activities: June

* Please refer to the Year-End Closeout Memo for details regarding when specific transaction types are due.

Key Cutover Dates & Activities: July

* Please refer to the Year-End Closeout Memo for details regarding when specific transaction types are due.

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Program Resources

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Website Resources

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Workday FAQ

Terminology Crosswalk

Financials Glossary

Webinars & Demos

FDM Crosswalk Tool

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Closing and Q&A

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4 Steps to Prepare for Go Live Complete relevant web-based training

Register for and attend seminars

Familiarize yourself with the launch support resources

Participate in the Getting Ready for Go Live Webinar

6/6/2019

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Q&A

• Please submit your questions directly to the Moderator• If we can’t get to your question, submit to erp.ask@gatech.edu

6/6/2019

Let’s stay connected!Questions or Feedback?

• Helpdesk Email: erp.ask@gatech.edu

• Website: http://transformation.gatech.edu

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Transform Your Workday

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