Gijón 19/05/2010 Mr. Jordi Trius Agency Network General Manager

Gijón 19/05/2010Mr. Jordi Trius

Agency Network General Manager

The Ship Agent: Port Single WindowThe case of Marmedsa Group

Presentation Marmedsa Group

Marmedsa Group started its activity in 1963 (Marítima del Mediterráneo, S.A.)

Marmedsa Group Holding includes more than 40 companies in Spain, Portugal, France and Morocco with more than 900 professionals.

Marmedsa Group obtained its Quality Assurance UNE-EN-ISO 9002:94 in September 1995, becoming the first company to get it in the transportation services in Spain.

Being first activity: Ship Agency.

In 1999 Marmedsa Group became part of Dragados SPL (ACS Conglomerate).

In April 2009 the quality management system was adecuated and certified by the latest standard UNE EN ISO 9001:2008.

Currently, Marmedsa is finalizing the process to be certified AEO (Authorized Economic Operator) in its activity of ship agency.

Marmedsa Holding Structure

Marmedsa Group Dragados SPL

Network of Offices and Activities - Marmedsa Group

Sines

Setubal

Lisboa

Oporto

Barcelona

Tarragona

Castellón

Sagunto P. Mallorca

Valencia

Alicante

Cartagena

Málaga

AlgecirasCádiz

Huelva

Vigo

A Coruña

El FerrolGijón Santander

Madrid

Sta. Cruz Tenerife

Palmas Gran Canarias

Marsella

Bilbao

Aveiro

Casablanca

Ship Agency Forwarding & Customs Port Terminals Towage Others

2009 Facts and Figures – Marmedsa Group

Keys of Success

1. Local knowledge and Experience.

2. Local but Global.

3. Specialized products and services.

4. Close to Clients.

5. Integrated IT Management Systems

6. Diversification of Activities.

7. Flexibility.

8. Strong Human Team.

9. Proactive Approach.

10.Cost Efficiency

1 - Local Knowlegde and Experience

2 - Local but Global

A major new force in international shipping. Built on solid foundation with heritage stretching back to 19 th century. An international shipping agency company with a strong investment base. Focused on contracting directly with clients seeking trans regional hub agent.

5 S’s: Shipping Service Systems Solutions Security

5 Regions: America Europe Middle East Asia Pacific Australasia

What is S5 ?

Management team experienced in international partnerships. Integrated international/ regional management structure. Financial and operational hubs. Global operating system/support. Sector specific

Royal Burger Group

Sturrocks

Jardines

Kanoo

McArthur

Norton Lilly Int

Agunsa

3 - Specialized products and services

4 - Close to Clients

Our CRMOur CRM

5 - Integrated IT Management Systems

6 - Diversification of Activities

Marmedsa Group develops its activities in the following sectors:

Ship Agency.

Freight Forwarding & Customs Brokerage.

Chartering.

Tank Container.

Port Services.

Project Cargo & Heavy Lift.

Container Depot & Repair.

Logistics & Warehousing.

Stevedoring.

Land Transport.

Automotive.

Travel Agency

8 - Strong Human Team

Agency Cost Structure

9 - Proactive Approach

INFORMATION

SOLUTIONS

PROACTIVITY

MARKET

SITUATION

BUSINESS

OPPORTUNITIES

EFFICIENCY

NEW MARKETS

10 - Cost Efficiency

COST EFFICIENCY

ECONOMIES OF SCALE

Conclusions

1. Agents are already the main port single window.

2. Agents need to defend their position and role at all levels.

3. Future of the ship agency business depend on our capacity to adapt ourselves to the challenges of the maritime industry.

C/ Atlàntic, 112-120 (Z.A.L.)08040 – Barcelona

Tel+34 93 298 77 77 – Fax +34 93 298 77 17www.marmedsa.com

Marmedsa Group