Government Technology Bay Area Technology Forum November 5, 2009 Presented By: Jon Fullinwider...

GOVERNING IN THE CLOUDAN UPDATE ON NEW

SERVICE MODELSGovernment Technology

Bay Area Technology ForumNovember 5, 2009

Presented By: Jon Fullinwider Director, Local Government Citrix Systems, Inc.

Presented By: Eric Ludwig Solution Specialist CDW-G

Themes for Today’s Discussion

Time for a reality check?

Cloud Computing – What is it?

Will Government Adopt the Cloud?

Management and Governance in the Cloud?

Cloud Considerations

Criteria for Cloud Deployment

Architecture and Applications

Jon Fullinwider,Citrix Systems

Eric Ludwig, CDW-G

Time for a Reality Check?

WWW

WWC

Before the Web

Internet

Cloud Services

World Wide Computer

World Wide Web

What is Cloud ComputingUtility

World Wide Computer

On-demand

Private vs. Public Cloud

Private

Public

County/City Controlled Environment

Internet domain services

Cloud Services

Software as a Service (SaaS)

Infrastructure as a Service (IaaS)

Platform as a Service (PaaS)

The Cloud is Simple!

UserInterface

IP Address &Infrastructure

AmazonGoogleSalesforce.comEmailERPHRFinancialCollaborationSocial Networkingetc.

Used correctly it can save money and improve service

Allows IT to focus on service delivery and not on the management of technology

Shared data centerin the Cloud

Browser!

Some Questions

What types of services are available via the Cloud model?

How do vendors charge for Cloud services?

What types of applications can run in the Cloud?

Can you move from Cloud to another?

What are the issues with Software licensing in the Cloud?

SLA’s in the Cloud, can you enforce them?

What about contractual damage and liability clauses?

How do I manage in the Cloud?

What is a Public Private Partnership?

CLOUD COMPUTINGThe risks, rewards and concepts of

“the cloud.”

Eric Ludwig847-932-6046

Eric.Ludwig@cdw.com

Considerations

What is cloud computing?

Ambiguity? Do it yourself? Outsource?

Criteria for Cloud Deployment

•Physical• Management/Control

• Elasticity/Scale• Security

Physical

Location Redundancy

Power Cooling Bandwidth Conditioning

Controls Audit

SAS PCI/government audits

Management Control

Physical or Logical? Logical

GUI Flexibility Visibility Availability

Physical Flexibility Change management Service Management

Elasticity/Scale

Infrastructure redundancy

Rapid Deployment/implementation New application or announcements

Rapid Expansion and Decline New online application Property tax payment Vehicle Registration

Security

Physical Security Location Facility control and compliance Redundant Systems (i.e. 2+factor

authentication)

Logical Security Firewalls Intrusion detection and prevention Access to “Cloud” servers Auditable results (compliance)

Architecture and Applications

System - Cloud Computing

Multi-processor services

•Limited Capital Expenditure

•O/S Independent

•Little or no rack and power requirements

•Rapid Deployment (some on demand)

•Interoperable with traditional physical co-location foot prints (in some cases)

•Redundantly architected (in most cases)

•High service level agreements and redundancies

•Environmentally Friendly

Key Benefits

Applications Data

Network

• LAN Fabric• Load Balancing• Virtual Router/VPN• Private network

connectivity

Storage

• SAN – Tier 1Disk• Enterprise Tape

Backup• Lower tiered (2/3)

Disk• Remote Data Vaulting

Systems

• Intel Base CPU• IBM Integration?• Memory• Storage

Support• Managed Services• Advanced Reporting

Security• Firewalling• IDS/IPS• Audit compliant

Software• Licensing/• Own or part of service

VIRTUAL UNIT/CLOUD SERVER

Cloud Architecture

Virtualize Servers

Virtualize Desktops

Virtualize Storage

Virtualize Applications

Storage Virtualization

Replicate

Disaster Recovery SiteProduction Site

Storage Virtualization

Tier 2 Storage

Tier 1 Storage

Tier 3 Storage

Tier 3 Storage

DisasterStrikes

Virtualization/Cloud DR

What About You?

Do you believe the Cloud is viable?

Will you adopt Cloud services?1 to 2 years3 to 5 yearsWhen

How will this delivery model change your IT organization?

City of Los Angeles?

Beyond the obvious, who might emerge as a key player in cloud services?

Thank you!

Eric LudwigSolution SpecialistCDW-G847-932-6046eric.ludwig@cdw.com

Jon FullinwiderDirector Local GovernmentCitrix Systems, Inc.jon.fullinwider@citrix.com626-497-3636