Habit Creation Formula Habits Habits Drive Growth ANDREW ... · Business Challenges New Business...

Habit Creation Formula

Habits Drive Growth

Habits Create Value

What it takes to create

Performance Habits

ANDREW SYKES

Behavioral Research Applied Technology Laboratory

Habits are your Destiny

High-Performance Habits

Habits = Culture

Business Challenges

New Business

Growth

Client Retention

and Delight

Attract and

retain top talent

Performance

and productivity

Sales and

Marketing

Client Success

and Product

Leaders and

Managers

Employees

and Teams

High-Performance Habits

© Habits at Work

Everything that matters in business comes from

the right actions, taken over and over again

© Habits at Work

The fundamental unit of

competitive advantage is

employee habits

© Habits at Work

Employee HABITS

are YOUR DESTINY

Deliberate Practice:

Getting Good at

Getting Better

Empathic Listening:

Relationship Building

Asking Powerful Questions: Rapid Learning

Keeping your word:

Trust-building

Telling Stories:

Change Minds

Running Effective Meetings:

Accelerate Cooperation

Communicating through Conversation:

Influencing outcomes through Presence

Planning & Prioritizing:

“Own” time & manage complexity

Problem Solving:

Innovation and Client Delight

17

Negotiating to a Win-Win:

Getting what everybody wants

© Habits at Work

Preparing to Perform:

Healthy, Happy and Secure

© Habits at Work

“Our

are our most important asset”

PEOPLE

© Habits at Work

“Our people’s

are our most important asset”

HABITSGOOD

v

© Habits at Work

CULTURE = HABITS

© Habits at Work

CapabilityConfidence + Competence

MotivationCompulsion to Act

BarriersStatic Impediments

TemptationActive Distractions

+ +>

The Habit Change Formula

Habits are your Destiny

High-Performance Habits

Habits = Culture

Thank youAndrew@habitsatwork.com

312-890-3323