How to manage Employee conflicts at workplace? Does organization need a Chief Conflict Officer?

WorkplaceCONFLICTS

Hidden conflicts at work often give rise to complex feelings

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These trivial issues at workplace become easily

Viral

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Tremendous time wasted on gossiping, retaliating, protecting turf, planning defenses and navigating the drama.

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Who pays the real cost?

US employees drain

$359 billion in paid hours to resolve unnecessary conflicts

http://www.writeforhr.com

*CPP Inc. publishers Myers – Briggs Assessment and the Thomas-Kilmann Conflict mode Instrument

85% employees deal with such conflicts out of which only 29% do so ‘frequently’

http://img.en25.com/Web/CPP/Conflict_report.pdf

27% of employees

have seen conflict lead to personal attacks, sickness and absence, bullying and project failure at workplace.

http://img.en25.com/Web/CPP/Conflict_report.pdf

http://www.guardian.co.uk/money/2009/sep/15/holiday-sickness

Employee morale and productivity begins to go down significantly

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Employee Turnover is undesirable considering the expense of time and money in recruiting and training process.

http://www.buzzle.com

http://img.en25.com/Web/CPP/Conflict_report.pdf

Can you handle it?

Stress

Warring egos

Heavy workload

Miscommunication

Lack of honesty

Lack of role clarity

Can collaborative listening engage employees by reducing communication gaps?

80% of employees surveyed for their response

to their company’s reward and recognition program shared that constant praise and appreciation keeps them more

• SATISFIED with their job profile

• MOTIVATED to perform better

• LOYAL to their organization

• RECOMMENDING to others about their company

How far can peer to peer recognition help your organization to maintain a culture of appreciation at your organization?

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Will employee recognition enhance team performance by rewarding group efforts socially?

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Can rewarding small efforts inspire employees to

share information on best practices and corporate

innovation?

Here’s How…

of efforts DISCOURAGES ignition of complex feelings at work

SOCIALAPPRECIATION

Employees are more

KNOWLEDGABLE about the contributions,

behaviours and achievements of their colleagues.

So why not give them ample OPPORTUNITIES

to reward such contributions and achievements in a social atmosphere?

Employees become more DISCIPLINED

towards handling peer pressure & conflicts at workplace

Healthy ACKNLOWEDGEMENTS

become part of an office culture as all conversations are kept

transparent and clean.

These

MOTIVATED employees generate employment

opportunities within the organization

rather than searching for the same outside

Share with us your ‘Thoughts’..We just might make it a lot easier..