INDEPENDENT MONITORING AS KEY ELEMENT FOR CREDIBILITY€¦ · INDEPENDENT MONITORING AS KEY ELEMENT...

INDEPENDENT MONITORING AS

KEY ELEMENT FOR CREDIBILITY

2nd International Danube Soya Congress, Augsburg

25th November 2013

Franz Pfeifer, SGS Austria Controll-Co. Ges.m.b.H.

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ABOUT SGS

World’s leading inspection, verification, testing and

certification company

Founded in 1878 as a grain inspection company

Experts at:

Providing competitive advantage

Driving sustainability

Delivering trust

75,000 employees including:

Scientists, engineers, doctors, chemists, auditors and

inspectors

1,500 offices and laboratories globally

Current structure of ten business lines initiated in 2003

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TRUST IS ESSENTIAL

… from field to consumer.

Trust through supply chains …

Independence

Integrity

Trust

Accuracy

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WHAT IS CREDIBILITY?

Credibility refers to the objective and subjective

components of the believability of a source or message.

From Wikipedia, the free encyclopedia; 2013

Quite simply, credibility is the degree of trust that your

statements, claims and activities inspire in others.

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HOW TO BUILD CREDIBILITY

Trust and Credibility take years to develop but can be lost in seconds.

Transparency Communication Reputation

Ethical Behaviour

Inspire Trust

in Others Values

Stakeholder Dialogue

Performance Excellence

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COMPLETE TRUST

The core business of independent monitoring

Good reputation for independence and integrity enables

inspection companies to build trust wherever needed.

Providing transparent and unbiased inspection, testing,

verification and certification solutions can give assurance

in products, processes, systems and services.

Ensuring the quality and the quantity of commodities,

builds credibility and inspires trust in others.

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CREDIBILITY OF CLAIMS AND ACTIONS

Claims:

Compliance with Danube Soya

Guidelines

Origin from Danube region

GMO-free

Crop protection meets EU

regulations

No loss of nature reserves, no

change of land use

Compliance with labour and social

law and conventions (EU and ILO)

Verification by independent

monitoring

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KEY ELEMENTS OF

INDEPENDENT MONITORING

Independence

Clear separation between organizations to be certified and

those involved in independent monitoring

Integrity

Consistency of actions, values, methods, measures,

principles, expectations, and outcomes

Trust

Relying on the claims and actions of another party

Accuracy

Degree of closeness of measurements of a parameter to that

parameter's actual (true) value

Independent monitoring reports credible information about

performance of processes and systems.

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MONITORING SYSTEM

Danube Soya monitoring system comprises 3 stages:

Quality assurance and inspection systems operated by the

participants.

External inspections and certifications conducted by EN

45011-accredited inspection bodies (SGS Austria)

approved by Danube Soya Association.

Risk-based supervisory inspections conducted by system

inspection body directly commissioned by Danube Soya

Association (10% of soya quantity licensed to Danube

Soya)

Independent

monitoring

„Monitoring of

monitoring“

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DANUBE SOYA CONTRACT SYSTEM

Danube Soya

Association

Supervisory

Inspection Body

SGS Austria

(Inspection Office)

Trademark User

P

T

AC

F F

F

Approval Contract

Contract TM Contract

FP Contract

DS Contract

SGS Delivering

Office

(inspection, sampling)

SGS Delivering

Office

(inspection, sampling)

SGS Laboratories

(GMO-Testing)

F=Farmer, AC=Agricultural Collector, T=trader, PP=primary Processor, P=Processor, TM Contract=Trademark Contract, FP=Compound Feed Plant

Contract, DS Contract=Danube soya Contract ( Certificates) ( Lot certificates) ( Inspection Contracts)

PP

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ACROSS THE SOYA SUPPLY CHAIN

Soya Producers

Farmers

• Individual growers

• Pools of farmers

• Cooperatives

• Agro holding

companies

• Investors

• Agricultural

collectors

• Storage

• Crushing

• Mills

• Toasters

• Compound

feed plants

• Traders

• Exporters &

importers

• Road

• Rail

• River

• Food processors

• Agricultural processors

(cattle, pigs, poultry,..)

• Slaughterhouses

• Egg packing stations

• Dairies

Collectors

Storage

Traders

Logistics

Primary Processors

Compound Feed Plants

Soya Processors

Marketers

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ELEMENTS OF

INDEPENDENT MONITORING

Key services:

Trade and shipping related

services

Supply chain monitoring

Food and feed safety

Outsourcing

Seed and crop services

Global network

Key services:

Audit / certification against

Danube Soya guidelines and

against specific standards

(GM-free)

Customised audit solutions

Training services

Sampling and Analytical

services

THANK YOU FOR YOUR ATTENTION!

SGS Austria Controll-Co. Ges.m.b.H.

Authorized inspection body for Danube Soya

Diefenbachgasse 35, A-1150 Vienna, Austria

t: +43 (0)1 512 25 67 128

m: +43 (0)664 235 88 31

e: franz.pfeifer@sgs.com

WWW.SGS.COM