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Rajiv Ramachandran
VP, IntegrationsCoupa
Alejandro Picasso
Manager, ITCoca-Cola FEMSA
Saket Srivastava
Director, Business Apps & BIGuidewire
• Gartner has made the following ERP predictions: – By 2017, 70 percent of organizations adopting hybrid ERP
will fail to improve cost-benefit outcomes unless their cloud applications provide differentiating functionality.
– By 2018, at least 30 percent of service-centric companies will move the majority of their ERP applications to the cloud.
THE ANALYST VIEW
WE DESIGN FOR CONNECTIVITY TO ANY SYSTEM – ERP, KNOWN TODAY AND FUTURE
CLOUDCoupa Applications
Coupa Public REST-Based APIs
Standard Integration Options
(CSV, CXML, EDI)
ERP Specific Integration Options
(Oracle, SAP, NetSuite)
any…
• “Right sized” integration• Data models tailored to
current state and business needs
• Middleware agnostic• Configuration,
not customization• Single Coupa Instance
across Multiple ERPs/charts of accounts – global spend visibility
COUPA ARCHITECTURE BENEFITS
So What?• Up to 50% reduction in time to value
(implementation cycle time)• Up to 50% lower technical implementation cost
• Higher reliability of outcome• Up to 50% lower IT support cost (support tickets)
• Cost avoidance – ongoing customization by IT
• Avoidance of system downtime and business disruption
• Cost avoidance – supporting multiple ERPs, ERP instances, Charts of accounts
• Up to 40% reduction in IT effort to integrate and then support acquisitions
PROCURE TO PAY
OK toPay
Invoices
Purchase Need Requisition Approval Receipt Invoice
Received
2-WayMatch
3-WayMatch
SUPPLIERS
Receive Purchase
OrderSends
InvoiceNon-
Backed Invoice
Invoice Status Update
MASTER DATAUsers, Accounts,
Vendors, Budgets, etc.
Invoice Approved
InvoicePayment
Invoice Payment Details
PO Issued to Supplier
AcknowledgePurchase
Order
MANY FLEXIBLE OPTIONSPORTAL, SUPPLIER ACTIONABLENOTIFICATIONS, CXML/EDL, ETC.
PROCURE TO ORDER
Purchase Need Requisition Approval Receipt*
Invoice Received
2-WayMatch
3-WayMatch
SUPPLIERS
Receive Purchase Order
SendsInvoice
Non-BackedInvoice
Invoice Approved
InvoicePaid
PO Issued
*Receipt can be handled in Coupa or ERP
MASTER DATAUsers, Accounts,
Vendors, Budgets, etc.Receipt
EXPENSES
EmployeeComplete& Submit
Approval/Reconciliation
MASTER DATAUsers, Accounts,
Vendors, Budgets, etc.
ApprovedReport
Invoice Payment Details
AutomaticReport
Creation
(CREDIT CARD, TRAVEL PROVIDERS)
OK toPay Reports
InvoicePayment
Transactions
INTEGRATING WITH SAP
MIDDLEWARE(ESB Technology)SAP PI / Others
ERPSAP ECC
XML IDocs
Native Data Format Exchange Between Coupa and SAP Using XML Idocs
CUSTOMER
Flat File API XML Idoc
over SFTP CoupaSFTP Server
INTEGRATING WITH ORACLE E-BUSINESSNative Data Format Exchange Between Coupa and Oracle Using Oracle Interface Table Formats
MIDDLEWARE(ESB Technology)IBM / Oracle / Tibco / SAP / Microsoft / Others
ERPOracle E-Business Suite
CSV
CUSTOMER
Flat File API CSV over SFTP
INTEGRATING WITH NETSUITEOut of the Box Integration NetSuite Suitescripts Platform and Coupa REST API
SUITESCRIPTSScheduled, User Events
COUPA REST APIGET, PUT, POST
• FEMSA is a multinational beverage and retail company headquartered in Mexico
• Largest independent bottler of Coca-Cola products in the world
• Operates OXXO, the leading convenience store chain in Mexico and Latin America
• Second largest equity stake in Heineken (20% stake), a major global brewer
• $18 B USD annual revenue
ABOUT COCA-COLA FEMSA
COCA-COLA FEMSA PROJECT OVERVIEW
Replace the current Procurement application for KOF with Coupa 100% cloud environment software application.
Value: Gaining functionality, reducing infrastructure and support cost, increasing user experience and hard savings
in procurement process.
INTEGRATIONS DIAGRAM
Master DataSuppliers, Items,
Contracts, Supplier Items,
Lookup Values, …
Requisitions GoodsReceipt Invoice Good for
Payment? PaymentPurchaseOrder
YESMktg?
YES
Requisitions PurchaseOrder
Master DataSuppliers, Items,
Contracts, Supplier Items,
Lookup Values, …
Invoice
Invoice
PurchaseOrder
Customer
SAP ECC RAP
SAP DATA SERVICES WITH WEB PROXY & FIREWALL
BAPI IDoc
BULK LOAD - UI
Coupa
APIXML over HTTPS
cXML Initial Loads (CSV)
In this architecture, the initial load including master data, will be sent from a PC via bulk load.üDirect communication –
Transactional data & Master data updates (deltas) by using Web Proxy is contemplated for sending and consulting transactional data and sending master data updates by each individual record.
DIRECT COMMUNICATION – INITIAL LOAD
TRANSACTIONAL INTERFACES
Transactional Data Object Method FrequencyPurchase Orders GET (Read) 30 minutes
InvoicesPost (Create) NightlyPut (Update) NightlyPost (Create) Nightly
Invoice PaymentsPost (Create) NightlyPut (Update) Nightly
MASTER DATA INTERFACES
Master Data Object Method Frequency
Budget LinesPost (Create) 10 minutesPut (Update) 10 minutesGET (Read) 10 minutes
ContractsPost (Create) 1 hourPut (Update) 1 hourGET (Read) 1 hour
Exchange Rates Post (Create) 8:00 am
SuppliersPost (Create) NightlyPut (Update) NightlyGET (Read) Nightly
GL DataPost (Update) 3 x per day 10:00, 17:00 & 21:00Put (Update) 3 x per day 10:00, 17:00 & 21:00GET (Read) 3 x per day 10:00, 17:00 & 21:00
• Guidewire delivers the software that Property and Casualty insurers need to adapt and succeed in a time of rapid industry change, and to ensure that every customer succeeds in the journey• Serving a global community
of insurers
ABOUT GUIDEWIRE
• Drive more spend under management while delivering greater:– Spend compliance against contract– Process & policy compliance– Budget compliance• Automate the full procure-to-pay process with best
practices• Better spend visibility and management information
BUSINESS GOALS
SUCCESS METRICS
Metrics Purpose Owner How to Measure
DesiredValue
User Satisfaction Adoption from users Procurement Survey 75%
Workflow Approvals Ensure PR’s approval routing is correct Procurement Report 90%
Adoption of supplier portal for Invoicing
Limit/Reduce manual keying in of AP invoice by enabling suppliers to use Coupa supplier network or actionable email
AP Report 70% - 6 months80% - 9 months
Receive invoices electronically Eliminate physical copies of invoices AP Report 100%
Account miscoding on requisitions & invoices
Ensure PR and Invoices are coded to correct chart of accounts Procurement/AP Report 80%
Time spent on month end accruals
Improve time spent to calculate accruals. Accounting Report 4 days in 90 days
PROJECT SCOPE
• Requisitions • PO Creation & Dispatch • Receiving • Contracts • Approval Process• Invoice Automation• Supplier & Catalog enablement• Payment Enablement
FUNCTIONAL
• Project led out of US• Global rollout across
16 Legal Entities
PROJECT
• COUPA SaaS implementation• Integration with the following systems :• Intacct• Workday• Oanda
TECHNICAL
• 14 -17 weeks including Hyper care• Go Live : 16-May 15
TIME LINE
HIGH LEVEL PROJECT TIMELINE
7 Weeks to Integrate
Weeks 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18Project Planning & KickoffBusiness Process ReviewConfigurationTrainingIntegrationUser Acceptance TestingMove to ProductionGo LiveHyperCare
GUIDEWIRE PROCURE TO PAY PROCESS
Purchase Needs Requisition Approval Receipt
2-WayMatch
SUPPLIERS
Receive Purchase
Order
Invoice Status Update
PO Issued to Supplier
AcknowledgePurchase
Order
MANY FLEXIBLE OPTIONSPORTAL, SUPPLIER ACTIONABLENOTIFICATIONS, CXML/EDL, ETC.
Users
OK to PayInvoices
MASTER DATACOA, Vendors
Invoice Received
Non-Backed Invoice
SendsInvoice
3-WayMatch
Invoice Approved
InvoicePayments
Invoice Payment Details
INTEGRATION DETAIL
Object Format Source System Target System
Suppliers API Intacct Coupa
Remit-To API Intacct Coupa
Users API Workday Coupa
Accounts API Intacct Coupa
Projects API Intacct Coupa
Departments API Intacct Coupa
Exchange Rates API Oanda Coupa
Invoices API Coupa Intacct
Invoice Payment API Intacct Coupa
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