IT for ADR: The Procrustean Challenge

IT for ADR: The Procrustean Challenge

Pablo NoriegaIIIA-CSIC

IT in ADR

• Pervasive

• Useful

• Unavoidable

2Procrustean Challenge

It may become a Procrustean bed

3Procrustean Challenge

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4Procrustean Challenge

Adapt to type of ADR

• Support process

• Support participants

5

Different degrees and modes of automation

Design premises

Fair– Due process

Invisible– Accessible– Unobtrusive

Reliable– Privacy– Permanence

Effective

6Procrustean Challenge

Designing for effectiveness

1 conventions for communication• Specific ADR and domain ontologies• Roles• Standardized documents

2 procedural conventions• Repetitive activities• Sequence of activities• Rules of engagement / disengagement

3 obligation management• Establishment conventions• Satisfaction conventions

4 constitutive and “anchoring” conventions

7Procrustean Challenge

Designing for effectiveness

1 conventions for communication• Specific ADR and domain ontologies• Roles• Standardized documents

2 procedural conventions• Repetitive activities• Sequence of activities• Rules of engagement / disengagement

3 obligation management• Establishment conventions• Satisfaction conventions

4 constitutive and “anchoring” conventions

8Procrustean Challenge

Feasible:ExplicitFormalExecutable

Example of communication and procedural conventions 1:

Mediated Negotiation

Offer (proposer, receiver; deal[v1,v2,..,vn], t)

Invalidoffer(mediator, proposer; improvedeal[xi,xj], t)

9Procrustean Challenge

Example of procedural conventions 2:Generic Agreement Framework

10Procrustean Challenge

Qualities to guarantee

Fairness– Due process

Invisibility– Accessible– Unobtrusive

Reliability– Privacy– Permanence

Effectiveness

11Procrustean Challenge

Fairness– Due process

Invisibility– Accessible– Unobtrusive

Reliability– Privacy– Permanence

Effectiveness

12Procrustean Challenge