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8/3/2019 It Master Plan for Zoo
http://slidepdf.com/reader/full/it-master-plan-for-zoo 1/43
INTEGRASI ENTERPRISE –
Mardiana Purwaningsih
IT MASTER PLAN
INDONESIAN ZOO AND AQUARIUM (IZA)
Consultant : Mardiana Purwaningsih
8/3/2019 It Master Plan for Zoo
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INTEGRASI ENTERPRISE –
Mardiana Purwaningsih
Vision
The Indonesian Zoo and Aquarium envisions aworld where all people respect, value and conserve
animals and nature.
8/3/2019 It Master Plan for Zoo
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INTEGRASI ENTERPRISE –
Mardiana Purwaningsih
Mission
IZA zoos and aquariums are places where peopleconnect with animals. We are therefore dedicated to
excellence in animal care and welfare, conservation,education, and research that collectively inspirerespect for animals and nature.
8/3/2019 It Master Plan for Zoo
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INTEGRASI ENTERPRISE –
Mardiana Purwaningsih
Goals
Establishing and promoting high standards of animal care and welfare;
Promoting and facilitating collaborative conservation and researchprograms;
Strengthening and promoting conservation education programs forour public and professional development, and;
Raising awareness of the collective impact of its members and theirprograms.
8/3/2019 It Master Plan for Zoo
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INTEGRASI ENTERPRISE –
Mardiana Purwaningsih
Targets
The first conservation target was to focus on developingconservation action for the endangered endemic species of
Indonesian.
The second target, on a broader regional scale, was to focus ondeveloping conservation action for the threatened species of
Southeast Asia.
The third target was to develop quality captive breeding programs
with the view that these species provide the linkage between thecaptive breeding community and the wildlife agencies and
conservation organizations of Indonesian.
8/3/2019 It Master Plan for Zoo
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INTEGRASI ENTERPRISE –
Mardiana Purwaningsih
Core and Support Activity
BuildHabitats
AdoptAnimal
Build LearningCenter andMuseum
Marketing &Publication
Research &Conservation
A. FINANCE
B. PROCUREMENT
C. FIRM INFRASTRUCTURE
D. ADMINISTRATION
1.0 2.0 3.0 4.0 5.0
8/3/2019 It Master Plan for Zoo
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INTEGRASI ENTERPRISE –
Mardiana Purwaningsih
Strategic Distinction Model
core
necessity
supportinfrastructure
weaker equal stronger
core
necessity
supportinfrastructure
weaker equal stronger
1.0
4.0
5.02.0 3.0
B
C
A
D
8/3/2019 It Master Plan for Zoo
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INTEGRASI ENTERPRISE –
Mardiana Purwaningsih
Value Chain Defined
1.0 Research and Conservation Value Propositions:
Capabilities: Products and Services:
To serve the animals in zoo a appropriatehabitats, foods and take care of animals.
• Laboratory
• Laboratory tools
• Computer
• Researcher
• Doctor
• Genetic Conservation
• Animal Quarantine
• Animal Breeding
• Animal Food chain
8/3/2019 It Master Plan for Zoo
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INTEGRASI ENTERPRISE –
Mardiana Purwaningsih
Value Chain Defined
2.0 Build Habitats Value Propositions:
Capabilities: Products and Services:
All animals need a appropriate habitats inorder lo life longer and can breed well.
• Location
• Beautiful Scenery
• Original Habitats
• Build cage
• Arrange location, trees,land and shelter
• Check source irrigate
• Check electrical area
8/3/2019 It Master Plan for Zoo
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INTEGRASI ENTERPRISE –
Mardiana Purwaningsih
Value Chain Defined
3.0 Adopt AnimalsValue Propositions:
Capabilities: Products and Services:
To adopt animals in their habitats and takecare of animal every day like their foods,health, location and their emotional condition
• Zookeeper
• Transportations
• Medicals appliance
• Take care of Animal
• Check medical andpsychological conditions
• Check foods supply
• Check hygiene habitats
• Check conditions ofhabitats, pigswill, andgarbage
8/3/2019 It Master Plan for Zoo
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INTEGRASI ENTERPRISE –
Mardiana Purwaningsih
Value Chain Defined
4.0 Build Learning Center and Museum Value Propositions:
Capabilities: Products and Services:
All information about animal needs place to keep,and to help the public by all available means to agreater understanding of animals in particularand nature in general.
• Give fully databases of nativeand exotic animal
• Keep information about animalfossils
• Responsible to organisingvarious thematic exhibitionsand educational programmes
• Responsible to zoocamps, andbehind-the-scenes programmes
• Computer and Network
• Library
• Professional Teacher
• Librarian
• Classroom
• Facility of Outdoor Activity
8/3/2019 It Master Plan for Zoo
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INTEGRASI ENTERPRISE –
Mardiana Purwaningsih
Value Chain Defined
5.0 Marketing and PublicationValue Propositions:
Capabilities: Products and Services:
To serve the public with quality educationaland recreational experiences
• Websites
• Program and Event
• Zoo Membership
• Information Center
• Create program and event topublish zoo
• Get cooperation with schoolaround zoo
• Create interesting publicationby websites, advertisement and
television
• Give good service to visitor
• Give respond from visitorcomplain
• Build a center of information tohelp visitor
8/3/2019 It Master Plan for Zoo
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INTEGRASI ENTERPRISE –
Mardiana Purwaningsih
Value Chain Defined
1.0 Research and Conservation Skills: Competencies:
Activity 1.0
Other Possible Analysis
• Cost
• Time
• Opportunities
•
Amount Collection• Budget
• Animal Breeding
• Expert in biological area
• Expert in zoological area
• Use laboratory equipment
• Computer literate forbiological program
• Team work
• Work accurately
• Patient
8/3/2019 It Master Plan for Zoo
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INTEGRASI ENTERPRISE –
Mardiana Purwaningsih
Value Chain Defined
2.0 Build Habitats Skills: Competencies:
Activity 2.0
• Cost
• Time
• Budget
Other Possible Analysis
• Expert in Civil area
• Good knowledge of tools
• Good knowledge ofbotanical area
• Good knowledge ofelectrician
• Good knowledge ofProject Management
• Good knowledge ofenvironment area
• Team Work
• Good health
• Hard worker
8/3/2019 It Master Plan for Zoo
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INTEGRASI ENTERPRISE –
Mardiana Purwaningsih
Value Chain Defined
3.0 Adopt Animals Skills: Competencies:
Activity 3.0
Other Possible Analysis
• Cost
• Time
• Opportunities
•
Died Animal• Budget
• Good knowledge ofzoological area
• Good knowledge of
emotional condition ofanimal
• Good knowledge ofphysical condition ofanimal
• Team work
• Hard worker
• Good in negotiation
• Communication skill
• Brave
8/3/2019 It Master Plan for Zoo
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INTEGRASI ENTERPRISE –
Mardiana Purwaningsih
Value Chain Defined
4.0 Build Learning Center and Museum Skills: Competencies:
Activity 4.0
Other Possible Analysis
• Cost
• Time
• Opportunities
•
Amount Collection• Databases
• Museum Collection
• Budget
• Amount SchollChildren
• Network DatabaseLiterate
• Good Administration
• Good knowledge ofzoological area
• Good knowledge ofhuman psychological
• Historian
• Team work
• Communication andInterpersonal Skill
• Fluently in English bothoral and written
• Good motivated andinnovated
• Good interaction with thechildren
8/3/2019 It Master Plan for Zoo
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INTEGRASI ENTERPRISE –
Mardiana Purwaningsih
Value Chain Defined
Skills: Competencies:
5.0 Marketing and PublicationActivity 5.0
Other Possible Analysis
• Cost
• Time
• Opportunities
•
Amount visitor• Budget
• Amount Sponsorship
• Visitor satisfaction
• CRM Literate
• Computer Literate
•Strong analytical skill
• Experience inmarketing
• Good presentation,communication, andinterpersonal skill
• Fluency in English bothorally and written
• Team Work
• Have a good network
• Hard working and selfmotivated
8/3/2019 It Master Plan for Zoo
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INTEGRASI ENTERPRISE –
Mardiana Purwaningsih
Organization Strategic Distinction Model
core
necessity
supportinfrastructure
weaker equal stronger
Capability 1
Capability 4
Capability 5Capability 2
Capability 3
8/3/2019 It Master Plan for Zoo
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INTEGRASI ENTERPRISE –
Mardiana Purwaningsih
Defined by ITOrganization IT Needs
Basic Hygiene DifferentiatorsIT Value Propositions
To serveinformationquickly andaccurate all aboutanimals, visitors,events, and makecommunication
easier for all units.
To get more visitorwith interestingpublication andgood services
To give moreeffective andaccurate inresearch area
• Computer support foradministration or back office
• Integrated information system
• Databases
• Computer Network, SecurityManagement
• Information Center or FrontOffice
• Reporting
• Database Management Systemor Storage Management
•
Strategic Planning• Project Management
• Assets and ResourceManagement
• Access Control
• Web based Distributioninformation system (Portal)
• Geographic InformationSystem
• Special software for research
• Robotic
• Decision Support System
• Neural Network/Expert System
• E-Business
• Customer RelationshipManagement
• Computerized for ControlIrrigate and Electrical System
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INTEGRASI ENTERPRISE –
Mardiana Purwaningsih
Activity 1.0 - Brainstrom
1.0 Research and Conservation
• Geographic Information System
• Database System
•
Network Integrated and Security System• Special software for research
• Robotic
• Digital laboratory equipment
• Expert System
•
Decision Support System• Storage Management System
• Project Management
• Reporting
8/3/2019 It Master Plan for Zoo
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INTEGRASI ENTERPRISE –
Mardiana Purwaningsih
Activity 2.0 - Brainstrom
2.0 Build Habitats
• Smart Building Equipment
• Remote Control System
• Computer support for irrigated andelectrical system
• Project Management
• Reporting
8/3/2019 It Master Plan for Zoo
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INTEGRASI ENTERPRISE –
Mardiana Purwaningsih
Activity 3.0 - Brainstrom
3.0 Adopt Animals
• Integrated Network
•
Expert system• Remote Animal Control or GeographicInformation System
• Decision Support System
• Computer support for irrigated andelectrical system
• Project Management
• Reporting
8/3/2019 It Master Plan for Zoo
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INTEGRASI ENTERPRISE –
Mardiana Purwaningsih
Activity 4.0 - Brainstrom
4.0 Build Learning Center and Museum
• Web based information system
• Database system
• Interactive browser
• Camera Control
• Detection System
• Alarm System
• Management Information System
• Reporting
• Project Management
• Customer Relationship Management
8/3/2019 It Master Plan for Zoo
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INTEGRASI ENTERPRISE –
Mardiana Purwaningsih
Activity 5.0 - Brainstrom
5.0 Marketing and Publication
• Customer Relationship Management
•
Computerized Information System• e-Business
• Reporting
• Front Office
• Strategic Planning
•
Project Management• Database Management
8/3/2019 It Master Plan for Zoo
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INTEGRASI ENTERPRISE –
Mardiana Purwaningsih
Map All Systems
BuildHabitats
AdoptAnimal
Build LearningCenter andMuseum
Marketing &Publication
Research &Conservation
A. FINANCE
B. PROCUREMENT
C. FIRM INFRASTRUCTURE
D. ADMINISTRATION
1.0 2.0 3.0 4.0 5.0
Expert SystemExpert SystemGIS GIS
Database
Database
Robotic
Irrigated and
electrical systems CRM
Alarm System
Web based
system/ Portal
MIS
E-Business
Information Center
Accounting System
E-Procurement Database
Database
• Red: New System
• Yellow: Existing System
Reporting
Reporting
ReportingReporting
Reporting
Reporting
8/3/2019 It Master Plan for Zoo
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INTEGRASI ENTERPRISE –
Mardiana Purwaningsih
Map All Systems
core
necessity
supportinfrastructure
weaker equal stronger
Irrigated and
Electrical systems
Computerized
Irrigated and
Electrical systems
GIS
E-Business
Expert System
Database
E-Procurement
TraditionalProcurement
Robotic
MIS
CRM
Information CenterAlarm System
Web basedsystem
Accounting System
Red: Under Contraction
ReplacementSystem
Reporting
8/3/2019 It Master Plan for Zoo
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INTEGRASI ENTERPRISE –
Mardiana Purwaningsih
Map All Systems
Activity 1.0 Research and Conservation
System
Capabilities
MIS
GIS
Database
Robotic
Reporting
Good
Avg.
Good
Avg.
Avg.
Avg.
Good
Avg.
Avg.
Avg.
Good
Good
Avg.
Avg.
Poor
Avg.
Poor
Good
Poor
Avg.
Good
Avg.
Good
Avg.
Poor
Good
Poor
Avg. Reports
Cover IS in
research area
Only cover oneapplication
Cover all data inresearch area
Cover all zooarea
Create reportresearch activities
DNA
Software
Expert System Good Avg. Avg. Poor Avg. Poor Cover one solutionin research area
DiagnosedSoftware
ResearchTool
8/3/2019 It Master Plan for Zoo
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INTEGRASI ENTERPRISE –
Mardiana Purwaningsih
Map All Systems
System
Capabilities
Activity 2.0 Build Habitats
Computerized
Irrigated System
Computerized
Electricalsystems
Good
Good
Poor
Poor
Avg.
Avg.
Avg.
Avg.
Avg.
Avg.
Poor
Avg.
Cover all habitats
Cover zoo area
8/3/2019 It Master Plan for Zoo
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INTEGRASI ENTERPRISE –
Mardiana Purwaningsih
Map All Systems
System
Capabilities
Activity 3.0 Adopt Animals
Expert System
GIS
Reporting
Good
Good
Avg.
Avg.
Avg. Avg.
Avg.
Avg. Poor
Poor
Avg.
Avg.
Poor
Poor
Avg. Reports
Cover all zooarea
Cover one solutionin research area
Create report dailyactivities
SoftwareDiagnose
8/3/2019 It Master Plan for Zoo
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INTEGRASI ENTERPRISE –
Mardiana Purwaningsih
Map All Systems
System
Capabilities
Activity 4.0 Build Learning Center and Museum
Database
AlarmSystem
Web basedsystem
Reporting
Good
Avg.
Good
Good
Avg.
Good
Good
Good
Avg.
Avg.
Good
Avg.
Avg.
Avg.
Good
Good
Avg.
Avg.
Good
Avg. Reports
Cover museumbuilding
Cover all area
Cover collectionsand events
Create report anyprogram activities
Portal,Website
8/3/2019 It Master Plan for Zoo
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INTEGRASI ENTERPRISE –
Mardiana Purwaningsih
Map All Systems
System
Capabilities
Activity 5.0 Marketing and Publication
E-Business
CRM
Information
Center
Reporting
Good
Avg.
Good
Avg.
Good
Good
Good
Good
Avg.Avg.
Avg.
Avg.
Avg.
Avg.
Avg.
Avg.
Good
Avg.
Avg.
Avg.
Avg. Reports
To collaboratewith their partner
Cover theirstakeholder
Cover informationall about Zoo
Create reportpublish activities
CRM
HelpDesk
8/3/2019 It Master Plan for Zoo
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INTEGRASI ENTERPRISE –
Mardiana Purwaningsih
Developed for all Systems
System
SystemAttributes
Expert System
GIS
Database
Robotic
Irrigated andElectricalsystems
Web basedsystem
MIS $1000
$1500
$1000
$2500
$1500
$750
$1000
2
1
1
2
2
2
1
Mature
Mature
Mature
New
New
Mature
Mature
Free
Free
Free
Good
Good
Good
Diff.
Diff.
Diff.
Diff.
Low
Free
Low
Low
Good
Good
Good
Good
Good
Good
Avg.
5 yr.
5 yr.
5 yr.
10 yr.
5 yr.
10 yr.
3 yr.
Good
Good
Good
Good
Good
Avg.
Avg.
Medium
High
Medium
High
High
High
Medium
Good
Good
Good
Good
Good
Good
Avg.
8/3/2019 It Master Plan for Zoo
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INTEGRASI ENTERPRISE –
Mardiana Purwaningsih
Developed for all Systems
System
E-Business
CRM
AlarmSystem
AccountingSystem
E-Procurement
SystemAttributes
Reporting
$500
$1000
$1000
$400
$1000
$300
1
1
1
1
1
2
Mature
New
New
Mature
Mature
Mature
Good
Good
Good
Good
Low
Free
Free
Free
Free
Free
Good
Avg.
Avg.
Avg.
Avg.
Avg.
5 yr.
3 yr.
3 yr.
5 yr.
3 yr.
5 yr.
Good
Avg.
Avg.
Avg.
Avg.
Avg.
Medium
Medium
Medium
Medium
Medium
Low
Good
Avg.
Avg.
Avg.
Avg.
Avg.
8/3/2019 It Master Plan for Zoo
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INTEGRASI ENTERPRISE –
Mardiana Purwaningsih
Strengths and Opportunities
Strengths
Opportunities
• Amount of species animal in origin habitats
• Special Program and Event that collaborated with any school
• Database Integrated System for Animal Information
• Ease and speed in data access
• Complete information of native and exotic animal
• Web based information system
• e-Business
• Improvement all of marketing capabilities
•
Research area broader• Collaboration with any conservation association
• Implemented Geographic Information System
• Internal and external communication of information
• Expert System to cover research and conservation
•
8/3/2019 It Master Plan for Zoo
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INTEGRASI ENTERPRISE –
Mardiana Purwaningsih
Opportunity Identification
< 3 months 3 - 9 months 9 - 24 months
• Collecting informationevery business area
• Presenting draft ofwebsite
• Testing new system and
evaluating• Give more access to datasource
• Check all existinginfrastructure
• List all infrastructurewhich must be prepared
• Investigate server
• Collecting databases ofvisitor satisfaction
• Identify solution forvisitor satisfaction
• Improve informationpresentation
• Workflows analysis
• Check implementing of
website and evaluating
• Conduct software for expertsystem
• Develop base of e-Business
• Preparing requirement forimplementation GIS
•
Develop server
• Implementing CRM
• Testing Expert System
• Implemented e-Business
• Testing GIS
•
Maintenance server
8/3/2019 It Master Plan for Zoo
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INTEGRASI ENTERPRISE –
Mardiana Purwaningsih
Investigate and
Develop Server
Check media
(satellite/radio)For GISApplication
Information
Needs analysis
Designing,Presenting and
Testing Webbased
InformationSystem
Collecting
InformationTesting
System
Operating
Support
Migrating toComputerized
Electrical System
Migrating toComputerizedIrrigate System
Identifyneeds for
ExpertSystem
Identifymonitoring
needs
Use of LotusNotes
Provide accessto online
Informationsource
Use ofOnline Desk
Set FuzzyLogic forExpert
Systems
Daily MonitoringTools
IT Suggested Priority
IT Suggested nice tohave
8/3/2019 It Master Plan for Zoo
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INTEGRASI ENTERPRISE –
Mardiana Purwaningsih
Skills and Competencies
Skills Competencies
• Research Methodology
• Project Management
• Strategic Planning
• Frond End Windows Based Skill
• Computer Network Experience
- Administration
- Security
• Database Design
- SQL Server
• Website Design
• Java Programming Experience
• Linux Experience
• Excel – highly development
• System Analysis
• Back Office Operations
• Control System Engineering
• Environment Experience
• Ability to work individually or Teamwork
• Customer Orientation
• Project Management
• Good Communication and InterpersonalSkill
• Networking
• Organization Knowledge
• Database Management
• Information Management
• Computer Literate (Window DesktopKnowledge)
8/3/2019 It Master Plan for Zoo
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INTEGRASI ENTERPRISE –
Mardiana Purwaningsih
StrategicImportance
Core
Support
StrongerEqualWeaker
Necessity
RelativePositionWeaker than
required - needsimprovement
In the desiredposition - needsto be maintained
Organizatio
nKnowledge
GoodCommunication
and InterpersonalSkill
Computer Literate(Window Desktop
Knowledge)
DatabaseManagement
Networking(interpersonal)
InformationManagement
Customer
OrientationProject
Management
Ability to workindividually or
Teamwork
8/3/2019 It Master Plan for Zoo
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INTEGRASI ENTERPRISE –
Mardiana Purwaningsih
Software Development Area MIS Area
Marketing Area
< 3 months 3 - 9 months 9 - 24 months
Collecting information
Presenting draft of website
Check all existing infrastructure
List all infrastructure which must be prepared
Investigate server
Check implementing ofwebsite and evaluating
Develop base of e-Business
Preparing requirement for implementation GIS
Conduct software for expert system
Give more accessto data source
Testing Expert System
Testing GIS
Implemented e-Business
Collecting visitor satisfaction
Implementing CRM
8/3/2019 It Master Plan for Zoo
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INTEGRASI ENTERPRISE –
Mardiana Purwaningsih
IZA Strategic Plan
Envisions a world where allpeople respect, value andconserve animals andnature.
VISION VALUES
OBJECTIVES
TARGET TACTICS Improve Opportunity
dedicated to excellence inanimal care and welfare,conservationand researchfor animals and nature.
MISSION
Establishing andfacilitating collaborative
conservation and researchprograms of animal care
and Promoting and;
focus on developingconservation action for the
endangered endemic species ofIndonesian
Build completedfacilities for research
and conservation
Location and naturalhabitats, collection of
species native and exoticanimal
Animal life intheir habitatsand animalbreeding
8/3/2019 It Master Plan for Zoo
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INTEGRASI ENTERPRISE –
Mardiana Purwaningsih
Project Schedule
8/3/2019 It Master Plan for Zoo
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INTEGRASI ENTERPRISE –
Mardiana Purwaningsih
Project Schedule
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