ITS Educational Technology Services. Mission: Support and service of Faculty technology needs and...

ITS

Educational Technology Services

Educational Technology Services

Mission: Support and service of Faculty technology needs and applications

Emphasis: Instructional methods that may strategically benefit from emerging technologies, to enhance and expand student learning.

Strategies for integrating teaching with various forms of delivery, media and technology resources

http://www.intech.mnsu.edu/new

ETS Overview

ITV and Video Services Classroom Technology Support Faculty Projects and IMS Video Production and Streaming Media

ITV and Video Services

Providing ITV Classroom support, Photo and Video Services

Joe Nechanicky

ITV (Interactive Television)

Purpose of Interactive Television• To provide access and distribute courses originating from MSU to off campus

students through out the state of Minnesota• To Supplement and support students using other forms of distant learning

opportunities, such as on line learning• Two primary ITV rooms AH 322 and TR E224 H.323 (IP) equipped• Current classes on ITV – MODL 462/562 MODL 463/563, AVIA 333, REHB 625 ,ENG

686

ITV / World Wide Video Conference Services• Provide scheduling of ITV class time, facilities at MSU• Establish video connections and work out room scheduling to other institutions• Provide specialized instruction and additional technology for instructors• H.323 Video conference and Net meeting scheduling, connection assistance• Satellite downlink scheduling and program implementation for seminars and

continuing education programs

Typical MSU ITV Room

Video Conference Facilities

ML 3012 ML 2042

ML 94B Portable Unit

Video Production Lab Purpose: To instruct and assist faculty in the use of

digital video production hardware and software A sample of video programs available:

• iMovie (Mac)• Movie Maker (PC)• Pinnacle Studio 9• Camtasia• Visual Presenter• Snag it• New programs installed periodically and current

programs are being constantly evaluated for proper operation, performance and application

Video Production Lab

Instruction and Services This support function enhances and increases visibility of Minnesota State Mankato’s strong academic

and student environment

• Instruction :• Digital Video production techniques (camera, composition, lighting sound )• Digital Video editing techniques (use of computers for video editing including disposition of

files)• Analog to digital audio processing ( instruction on various file generation methods for audio

processing• Video Support :

• Assist faculty in the development of video for classroom and on line class presentations• Develop campus wide video projects such as MSUM’s convocation video, Promise video,

special events, and instructional and recruitment videos. • Assist faculty with video projects in the video production lab • DVD authoring and DVD duplication• VHS to DVD conversions• Digital still shot camera work for various video and photographic applications• Advisement on purchases of video equipment for faculty for class room applications (cameras, editing software, computer specifications etc)

Classroom Technology Support

Providing Classroom Technology and Support

Matthew Clay

Classroom Technology Overview

Classroom Information. Technology Usage. Ongoing Support. Upcoming Projects. Moving Forward. What Else?

Multimedia Classroom Information Level 2 Rooms*

• Multimedia Projector• Laptop Hookup• Document Camera• DVD/VCR• Instructional Video

Level 3 Rooms*• All Level 2 equipment plus• Microphone• Built-in Dell and Macintosh• Instructional Video

*All rooms are keyed the same. *Some rooms have Smart Boards in them

Classrooms\Carts on Campus

178

167

147

10199

13132

0

20

40

60

80

100

120

140

160

180

200

1999

2000

2001

2002

2003

2004

2005

2006

Multimedia Rooms

Multimedia Classrooms and Usage

59 62 64 64 61 59 62

25

35

45

55

65

75

85

95

Sp

ring 2003

Fall 2003

Sp

ring 2004

Fall 2004

Sp

ring 2005

Fall 2005

Sp

ring 2006*

Usage %

Ongoing Classroom Support

Classrooms require a high level of support and maintenance.• Team of 4-5 student assistants.

• Bi-weekly room checks

• Our goal is to respond to a problem in a classroom within minutes of a call.

• Help departments with non-standard equipment trouble shoot any problems they may have.

• Offer training on how to use the equipment and incorporate it into the classroom.

Upcoming Projects

Remodel of Trafton Center 121. Specialized classrooms for different

departments. (Biology) Working closely with facilities on the new

Trafton Building and Remodel and the new dorm building.

Continuing our recycling phase.

Recycling Phase

We are currently on a 5 year recycling plan. 33 rooms will be upgraded this summer. They will receive a newer and brighter

projector. They will get new Crestron Touch panels. They will be added to our E-control system.

Moving Forward: Where are we going?

Installing our own equipment.

Create our own programming.

Continue adding classrooms to our E-Control system.

Work more closely with different departments to meet their growing technological needs.

Example: Our Own Programming

Personalized to our school.

Help menus can be created.

Easily make our own changes.

Moving Forward: New Technologies

Smart boards, Sympodiums, Wireless Slates, Annotation devices

Wireless Projectors Video Over Ethernet Audience Response Systems Unified Digital Signage Solution ????

What Else?

Wireless and Classroom Technology Conference

Technology and Teaching Center Surplus Equipment Auctions Special Event Technology Support.

(Convocation, speakers, etc)

Instructional Management Systems

Providing Desire2Learn support to students, faculty, and staff.

Site administrator/trainer

Jeff Henline

Who are we?

Local IMS support staff• 1 full time staff

• 6 student employees

• 5 days/week, 8:00a-5:00p

Providing support via:• RightNow knowledgebase

• Email (desire2learn@mnsu.edu)

• Phone (507.389.3295)

• Live chat (ProvideSupport)

Support Usage (since Aug. 2005)

Email

• 3,211 sent emails (about 15/day) RightNow

• 527 incidents Live chat

• 486 incidents

Desire2Learn Usage

Spring 2006• 853 Courses

• 317,890 active sessions (as of 3/20/2006)

• 22,069 student enrollments

Fall 2005• 856 Courses

• 753,678 active sessions

• 24,058 student enrollments

Desire2Learn Usage

Overall Usage Trend

Total Number of Active Session Since Jan. 2004

0

50000

100000

150000

200000

250000

Jan-

04

Feb-0

4

Mar

-04

Apr-0

4

May

-04

Jun-

04

Jul-0

4

Aug-0

4

Sep-0

4

Oct-04

Nov-04

Dec-04

Jan-

05

Feb-0

5

Mar

-05

Apr-0

5

May

-05

Jun-

05

Jul-0

5

Aug-0

5

Sep-0

5

Oct-05

Nov-05

Dec-05

Jan-

06

Feb-0

6

Time

Ses

sio

ns

Fall 2004Spring 2005

Fall 2005 Spring 2006

Faculty Training

Classes offered to faculty on Desire2Learn. (content, grading, quizzing, etc.)

One-on-one training provided Assist faculty with content and course

creation

Zoomerang

13 licenses available for use by Faculty/Staff

Access to random samples from MSU populations

Assistance in creating, deploying, and analyzing data

Video Production and Streaming Media

Providing Digital Video Production and Streaming Media Support

Jerry Anderson

Streaming Media Server

Live Event Streaming• Commencement Ceremonies

• Speakers

• KMSU Radio

• Athletic Events

Streaming Media Server

On-Demand Content• Mock Interviews - COB

• Speeches – COE

• Student Teaching Sessions – COE

• Executive Lecture Series – COB

• Tech Rec

• Multimedia Content for Online Classes

Online Collaboration for Distance Learning

• Macromedia Breeze Meeting

• e/pop Web Conferencing

What they offer…

• Synchronous Online Learning

• Live audio/video via Internet

• Interactive whiteboard

• Live application and document sharing

• Remote student teaching observation

Administrative/Non-Academic Uses

• Campus/Department Marketing

• Dissemination of information

• Multipoint meetings online

• Interviews online

PDA – Wireless Initiatives

• Athletic Training• Audience Response

• Electronic Medical Handbook

• Geography• GPS Interface for Mapping

• Intro to GPS courses

• Construction Management

Podcasting/Vodcasting

• Real Simple Syndication (RSS)• Subscription-based

• Any file type

• Automated Downloads

ITS

Educational Technology Services