JASS 2006Management Course

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© Siemens AG, CT SE HT, H. Benesch, 23.03.051

JASS 2006 Management Course

St. Petersburg April 8-April 10, 2006

Helmuth Benesch

Siemens AG

Corporate TechnologySoftware and Engineering

Otto-Hahn-Ring 681739 München – Germanyphone: ++49 89 636-46666fax: ++49 89 636-44424helmuth.benesch@siemens.com

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© Siemens AG, CT SE HT, H. Benesch, 23.03.052

JASS 2005 Management Course

• Management Techniques

• Visualization

• Presentation

• Moderation

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Visualization

• Goals

• Fundamentals

• Key Questions

• Media and Design Elements

• Arrangement and Logic

• Preparing the Content

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Goals

• to focus the receivers‘ attention,• to involve observers,• to lessen the amount of speaking required,• to give the audience orientation aids,• to make information easy (or easier) to grasp,• to emphasize crucial points,• to expand on and supplement what has been

said,• to promote assimilation,• to encourage comments

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Fundamentals

… planning a visualization,

… building blocks of a visualization,

… rules for composing a visualization

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Key Questions

• What do I want to represent? (content)

• What is the purpose of the presentation? (goal)

• Whom do I want to inform or convince? (target group)

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Media & Design Elements

Media • packing paper and pin board• flip chart paper and flip chart

stands• transparent foil and overhead

projector• power point and beamer

Design Elements

• text• free-style graphics and symbols• diagrams

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Design Element „Text“

Legibilitywrite legiblyadhere to reading conventions

Intelligibility (clarity, clearness)simplicityoutline / orderbrevity / concisenessadditional stimulae

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Design Element„Free-style Graphics“

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Design Element

„Standard Symbols“

$

€ %

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Design Element

„Non-standard Symbols“

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Design Element „Diagrams“

• lists and tables• graphs• column charts• circle or pie diagrams• structure charts / “organigrams”• flow charts / arrow diagrams

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Design Element

„Lists and Tables“

Nr.

123456789

1011

Required Interfaces

Monitor TerminalMonitor Administration routineMonitor Partner computerDCM DCAMAdministration routine User programTransmit routine User programTransmit routine Receive routineReceive routine Rec. Control UnitRec.Control Unit User programTest program TerminalEDT Proc. Terminal

Weight

1.51.52.00.51.00.50.80.60.31.00.5

Efforts

17.25 MD17.25 MD23.00 MD

5.75 MD11.50 MD

5.75 MD9.20 MD6.90 MD3.45 MD

11.50 MD5.75 MD

S Interface Efforts 118 MD

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Design Element

„Graph“

1990

IV I II III IV I II III IV I

I

IV

III

II

I

IV

III

II

I

1991

1992

1990 1991

1992

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Design Element

„Column Chart“

0

10

20

30

40

50

60

70

80

90

1. Qrtl. 2. Qrtl. 3. Qrtl. 4. Qrtl.

Ost

West

Nord

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Design Element

„Circle or Pie Diagram“

29 % System Integrationand Testing

13 % Project Planning

3 %3 %

7 %

20 % Design

25 % Implementation

AcceptanceInitiative

Study

Development Costs per Phase

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Design Element

„Structure Chart“

MyCompany

R&D Sales Development

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Design Element

„Flow Chart“

TestData

DesignSpecification

ComponentSpecification

TestSpecification

ComponentTest

Component Code

ComponentDescription

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Arrangement & Logic

• symmetry• alignment• rhythm• dynamics

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Tips on Designing Posters• Whenever possible use no more than three colors per

representation!• Create blocks; group contextual units (also) by displaying them

in close proximity to one another!• Always use the same color and shape for related subjects!• Stress important parts, for instance by using red or by using a

frame, underlining or cross-hatching!• (Also) use empty spaces as a design element; leave plenty of

open space!• Don’t use abbreviations – write everything out!• Use the stimulating effect of free-style graphics; paint a

“picture” of your own!• Whatever you do, avoid perfect representations; images that are

too “smooth” seem cold and create distance!• Test your visualization (!) by presenting it to friends or

colleagues, and ask them for their opinions!

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Presentation

• Preparing for the topic and the goal

• Preparing for the target group

• Preparing the content

• Preparing the flow

• Preparing the organization

• Just Do the presentation

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A thorough preparation leads to

• more information, knowledge of details• more personal clarity• the possibility of well-aimed visualization• the chance for a smoothly organized flow of

events• the availability of materials as needed• ultimately, greater self-confidence in making

your appearance

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What belongs to a meaningful preparation?

• topic• goal• target group• content• flow of events• organization

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Preparing for the Topic and the Goal

• Topic and goal should not be mixed up

• The emphasis lies on the goal

Topic: Spring retreat of department X

Goal: Roadmap for department X

dig for hidden goals

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Preparing for the Target Group

• predefined participants

here is a number of interested people what is my solution

• selection of participants

I have a solution who are the interested people

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Preparing the content

1. Gather and select material

2. Condense

3. Visualize

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Preparing for the Flow of the Presentation

1. Opening Remarks

2. Main Body

3. Conclusion

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Prepare the Presentation

• Location / Room

• Media

• Time / Duration /Breaks

• Invitation

• Handouts for the Participants

• Speaker / Substitute

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Conducting a Presentation

Opening- appearance- positive thinking- punctuality

Main Body- overview (content & time)- results – but not the flow of the discussion- use your voice- short sentences

Conclusion- brief summary / conclusion- avoid phrases like „that‘s it“- thank the participants

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After the Presentation

Self-Feedback- Goal- Participants- Organization- Media- Discussion

Feedback from the participants- Giving feedback- Receiving feedback- Accepting feedback

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Moderation

• Before

• During

• After

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Before the Moderation

- content - goal- participants

Prepare in terms of

- method - collect- select- work

- organization - time/date- location- arrangement- media- invitation

- personal - physical constitution- mental constitution

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Performing a Moderation

Introduction

Collect Topics

Select a Topic

Work on a Topic

Plan Measures

Conclusion

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Moderator = Facilitator

Attributes and Attitudes

don‘t fight against the group

work in accordance with a certain methodology

act as an expert on method, not on content (stay neutral)

include all participants

create a positive working environment

disruptions have priority

cut off, neutralize personal attacks

keep control of the process- time- focus- group

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After the Moderation

• Feedback

• Tasks

• Next Steps

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Finale

• Thank you very much for your attention

• Questions ?

• Comments?

• Feedback?

• Personal conclusion?

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notes

•

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notes

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notes

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notes

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